Although check-in wasn't until 15.00, we arrived around 10.30 and were able to deposit our bag early, for a fee of £4, which went directly to a local children's charity, so no qualms at all.
From the moment we arrived until our departure next morning, the service was excellent, friendly as well as efficient, and didn't seem at all forced.
Our room had a quite large entrance area with wardrobe and tea/coffee making facilites, leading up to the sleeping area, which although not huge, was perfectly adequate.
The room, including the bathroom was spotless, the room was a very comfortable temperature, and we were fortunate enough to be on the quieter side of the building, so had a very quiet night.
Breakfast was perfectly adequate and the hotel is centrally located so ideal for our trips to the Christmas markets.