The staff and their "can-do" attitude, location, setting up tours, drivers, and full breakfast at Queen's Boutique hotel are excellent. I highly recommend the hotel for these points. The bathroom was large and comfortable. The only thing I would note is that the hotel rooms could use just a bit of a face-lift. That being said, Poland is still reeling from their recent past and are frankly, moving at a very fast pace to build, refurbish and fill the whole country with ease of transportation, communication in many languages, and provide one with great food, history and fun. We loved our trip to Poland.