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Grand Palladium Colonial Resort & Spa All Inclusive

4.0 star property
Immerse yourself in relaxation by the turquoise ocean or get your adrenaline pumping with boat tours and basketball courts.

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Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

6 outdoor pools, pool umbrellas, sun loungers
Private beach, white sand, sun loungers, beach umbrellas
Bar (on property)
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Beach bar
Located on a private beach near Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive offers an unforgettable tropical getaway. Savor Mexican cuisine at La Adelita or unwind with a deep-tissue massage and hydrotherapy at the spa. With 6 outdoor pools, a children's pool with waterslide, Pilates classes and fitness classes to keep you active.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free breakfast
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and 2 swim-up bars
  • Full-service spa
  • 6 outdoor pools and 5 hot tubs
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Premium TV channels

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Deluxe Single use Garden View

View from room

Deluxe Single use Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 37 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Connecting Suite

Down comforters, minibar, in-room safe, desk

Connecting Suite

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Down duvet
  • 84 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

View all photos for Junior Suite Poolside

Down comforters, minibar, in-room safe, desk

Junior Suite Poolside

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Ceiling fan
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

32-inch flat-screen TV with cable channels, TV, iPod dock

Junior Suite Garden View

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Down duvet
Sofa bed - single
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Villa Suite Poolside

Romance Villa Suite Poolside | Down comforters, minibar, in-room safe, desk

Romance Villa Suite Poolside

Highlights

Furnished balcony
Private hot tub
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Ceiling fan
Bidet
  • 58.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Garden View

Down comforters, minibar, in-room safe, desk

Deluxe Triple Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

Down comforters, minibar, in-room safe, desk

Deluxe Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior With Pool View

Down comforters, minibar, in-room safe, desk

Suite Junior With Pool View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Room Deluxe

Down comforters, minibar, in-room safe, desk

Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • Sleeps 4
  • 2 King Bed(s)

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • Sleeps 1
  • 1 Twin Bed(s)

View all photos for Room Deluxe

Down comforters, minibar, in-room safe, desk

Room Deluxe

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • Sleeps 3
  • 2 King Bed(s)

View all photos for Room Deluxe

Down comforters, minibar, in-room safe, desk

Room Deluxe

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • Sleeps 4
  • 2 King Bed(s)

View all photos for Room Deluxe

Down comforters, minibar, in-room safe, desk

Room Deluxe

  • Sleeps 1
  • 1 Twin Bed(s)

View all photos for Suite Luxury

Down comforters, minibar, in-room safe, desk

Suite Luxury

  • Sleeps 1
  • 1 Twin Bed(s)

View all photos for Suite Luxury

Down comforters, minibar, in-room safe, desk

Suite Luxury

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Suite Junior With Pool View

Down comforters, minibar, in-room safe, desk

Suite Junior With Pool View

  • Sleeps 3
  • 2 King Bed(s)

Similar properties

Aerial view

Grand Palladium Kantenah Resort & Spa All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.0 out of 10, Very Good, (1002)
Grand Palladium Kantenah Resort & Spa All Inclusive
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About the neighborhood

Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 7 min drive
  • Akumal Beach - 10 min drive
  • Yal-ku Lagoon - 14 min drive
  • Half Moon Bay - 16 min drive
  • Xel-Há Park - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel Intl. Airport (CZM) - 23.6 miles/38 km

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬5 min drive
  • ‪Mezcal Lobby Bar - ‬8 min drive
  • ‪Beach Bbq - ‬5 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Grand Palladium Colonial Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. La Adelita serves Mexican cuisine and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this all-inclusive property include a free kid's club, a beach bar, and a fitness center. The pool and helpful staff get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 425 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 2 swim-up bars
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Segway rentals/tours
  • Kayaking
  • Boat tours
  • Scuba diving
  • Evening entertainment
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 14 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 6 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 5 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Adelita - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
El Dorado - Onsite steakhouse. Guests can enjoy drinks at the bar. Open daily.
Sumptuori - This sushi bar specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Open daily.
Portofino - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
La Lola - This restaurant specializes in Spanish cuisine. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • There is a service fee of USD 10

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The spa is accessible for USD 35 per person, per day
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards and cash.

Also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Colonial Resort & Spa All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium Colonial Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Grand Palladium Colonial Resort & Spa All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Palladium Colonial Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Grand Palladium Colonial Resort & Spa All Inclusive and nearby?

Have fun with onsite activities like kayaking, archery, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. Grand Palladium Colonial Resort & Spa All Inclusive also has 2 swim-up bars, 6 outdoor pools, and a private beach, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, La Adelita offers Mexican cuisine.

Does Grand Palladium Colonial Resort & Spa All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Beautiful beach and great service
Huge resort with a beautiful beach and great service from all the people working there. Only downside is the quality of the food. Both the buffets and the A la carte restaurants.
Ludwig, 4-night trip

8/10 Very good

Service is good. nightly entertainment is great . Multiple dining options. The resort is walkable through the jungle . The staff is very friendly
Jay Russell, 7-night trip

10/10 Exceptional

Lovely place
Andre, 3-night trip

10/10 Exceptional

Had a fabulous time at this resort. Great beach great amenities. Was more family and children than I anticipated
Cristina, 4-night trip

10/10 Exceptional

Great resort
Aldo, 4-night trip

8/10 Very good

Rooms could have been cleaner and better maintained, but the resort was great and had a very safe, peaceful and fun atmosphere
Jacob, 8-night trip

10/10 Exceptional

It was nice and clean
Juan Donato Solorzano, 4-night trip

6/10 Good

Great pools and bar service. Beach was rocky. I preferred the pool. The buffet restaurant's food was very average. Cruise food is so much better. The restaurants that required reservations had excellent food, but it was difficult to get a reservation unless you booked early in the morning. The Chic show and dinner was excellent.
Peggy Joan, 6-night trip

10/10 Exceptional

Amazing staff and cleanliness
Renato, 7-night trip

8/10 Very good

Beautiful property,great pools and wonderful beach very friendly stuff.My 4th trip to this resort.
EWA, 3-night trip

10/10 Exceptional

Beautiful resort we had a blast!!!
Laura, 7-night trip

10/10 Exceptional

Excellent stay. I will come back!
Francisco, 6-night trip

10/10 Exceptional

We enjoyed our stay!!
Marlene, 2-night trip

10/10 Exceptional

Good good, pools were nice Ocean and sand were good. Service was great and staff was super friendly.
Sean Michael, 7-night trip

10/10 Exceptional

Really great place , especially for a family
Jason Paul, 7-night trip

10/10 Exceptional

Beautiful place to stay at
marlon, 6-night trip

10/10 Exceptional

Great staff
Steven, 3-night trip

10/10 Exceptional

Excellent place to go on vacation with the family
Aisel, 7-night trip

6/10 Good

Property is great! I would say the service is what needs improvement! they never refilled the mini fridges as they said they would even after I complained to front desk. Food quality was not what I expected! Out of the few restaurants I tried El Dorado was the best! It is family friendly!
Irma, 4-night trip

6/10 Good

This resort is sad. The property is tired and poorly operated. Because of the size of the properties, we were unable to make reservations at the restaurants as they required 2 days in advance notice. I saw this as a missed opportunity to notify guests of the requirment ahead of arrival. We were left with the buffet and poolside restaurants which both had inedible food and almost unsanitary. Pool drink service was really slow, i learned quickly not to order anything that was frozen (pina colada, etc). By the time the pool server brought it 20 minutes later it was almost melted. I suggest you get in line at the bar before ordering with the server. Staff is nice, service was fine and I did appreciate the housekeeper replenishing the bottled water daily. Best part of my stay was when I checked out.
carly, 3-night trip

8/10 Very good

Very good other than room cleaness
Changbong, 4-night trip

10/10 Exceptional

Nice hotel people staff very helpful really recommend
Jeannette, 2-night trip

10/10 Exceptional

Great for families

10/10 Exceptional

Great pool area
karen, 5-night trip

10/10 Exceptional

They should specify that not all rooms are handicapped or elderly people accessible
Dafna, 2-night trip