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Merchants Manor

4.0 star property
Edwardian hotel in Falmouth with spa and indoor pool

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Photo gallery for Merchants Manor

Balcony
Indoor pool
Interior
Egyptian cotton sheets, premium bedding, in-room safe, desk
Interior
Step into Merchants Manor, an upscale eco-certified hotel where you can unwind with a massage or body treatment at the spa. Enjoy full breakfast on the serene garden terrace or lose yourself in a good book from the library.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Conference center
  • Business center

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Bathtub or shower
The current price is $163
$196 total
includes taxes & fees
Mar 30 - Mar 31

Room options

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Classic Double Room

Highlights

Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • 20.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Cosy Room

Highlights

Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • 18.00 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Bedroom

Comfort Room, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe, desk

Comfort Room, 1 Bedroom

Highlights

Heating
Flat-screen TV
Egyptian cotton linens
Premium bedding
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • 20.00 sq m
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, 760 reviews
The price is $140
$168 total
includes taxes & fees
Mar 23 - Mar 24
St Michael's Resort
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About the neighborhood

Map
Western Terrace, Falmouth, England, TR11 4QJ

What's nearby

  • Falmouth University - 3 min walk - 0.3 km
  • Gyllyngvase Beach - 10 min walk - 0.9 km
  • Swanpool Beach - 13 min walk - 1.1 km
  • National Maritime Museum Cornwall - 14 min walk - 1.3 km
  • Maenporth Beach - 10 min drive - 4.2 km

Getting around

  • Newquay (NQY-Newquay Cornwall) - 54 min drive
  • Penmere Station - 9 min walk
  • Falmouth Town Station - 12 min walk
  • Falmouth Docks Station - 20 min walk

Restaurants

  • ‪The Packet Station - ‬12 min walk
  • ‪Gylly Beach Cafe - ‬9 min walk
  • ‪The Kings Head - ‬12 min walk
  • ‪Boo Koos - ‬12 min walk
  • ‪The Meat Counter - ‬11 min walk

About this property

Merchants Manor

Enjoy your visit to Falmouth with a stay at Merchants Manor. You can visit the spa to indulge in massages or body treatments, and British cuisine is served at Rastella, which is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include an indoor pool, a bar/lounge, and a fitness center.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 39 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Front desk staffed during limited hours

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Beach nearby
  • Horse riding nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall
  • Edwardian architecture

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments.

Dining

Rastella - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 12 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Policies

This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Eurocard

Also known as

Merchants Manor
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Hotel Falmouth
Green Lawns Falmouth
Green Lawns Hotel Falmouth
Merchants Manor Falmouth, Cornwall
Green Lawns Hotel Falmouth
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Falmouth
Merchants Manor Hotel Falmouth

Frequently asked questions

Does Merchants Manor offer free cancellation for a full refund?

Yes, Merchants Manor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Merchants Manor?

Yes, there's an indoor pool.

Are pets allowed at Merchants Manor?

Yes, dogs are welcome. There's a charge of GBP 12 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Merchants Manor?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Merchants Manor?

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM.

What is there to do at Merchants Manor and nearby?

Have fun with nearby activities like horseback riding, snorkeling, and windsurfing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Merchants Manor also has an indoor pool, a sauna, and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Merchants Manor?

Yes, Rastella offers British cuisine.

What's the area around Merchants Manor like?

Merchants Manor is a short 9-minute walk from Penmere Station and 3 minutes' walk from Falmouth University.

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Merchants Manor Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place. Rooms really good size. Staff amazing, food and drink lovelly.
Martyn, 1-night trip

10/10 Exceptional

Lovely stay
Lovely stay , nice room great breakfast
Cheryl, 1-night trip

8/10 Very good

Good location and walkable into town. Nice breakfast & facilities.
Roshan, 2-night trip

10/10 Exceptional

Lovely clean hotel. Our room was large and extremely clean and comfortable. Couldn't fault the service given from the staff and the breakfast was delicious.
kathryn, 1-night trip

10/10 Exceptional

Partly the price - better than expected.
Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
David, 4-night trip

6/10 Good

The restaurant was very poor so we went out to eat, the pool area was under wellming and the whole hotel was under what we expected Very disappointing
Philip, 1-night trip

8/10 Very good

Great hotel but needs human touch
Great hotel and good location nice to see little touches of excellence. we stayed visiting friends and it was great to be able to entertain them there. Nice restaurant and very up to date rooms and facilities. My one overriding slightly negative comment was how 'impersonal' it felt. The electronic booking -in was more akin to bar code shopping at waitrose (and didnt work.. we needed staff to help, both booking in, and out) and the breakfast process was slick but slightly impersonal. Very efficient but overall we felt 'processed'
Stephen, 1-night trip

2/10 Poor

Absolutely disgusting
Arrived at 2.15pm to no proper reception just a check in screen. Room not ready. Came back 30 mins later checked in. Went to room only to find hairs in the bath, hairs on the area where you made drinks, bits all over the floor including food crumbs. Lamp on side table dirty. Spoke to cleaner who said he would clean again. Shown to bar area where we spoke to the manager who wasnt really interested in our complaint and was more bothered about asking if we would be using the spa etc. Also was adamant that checkin was 3pm and not 2pm as stated on hotels.com booking. The manager appeared five minutes later to say it had now been cleaned to which i replied wow theyve cleaned all that in five minutes. She then said in a patronising manner that she would get them to clean it again just to make sure its done. We returned later to find the hairs still in the bath, crumbs on the floor and even worse a blood stain on the outside of the bathroom door. Absolutely disgusting. Spoke to a member of staff on the bar who said the manager had stepped off site. The staff member called the manager by phone and we were told we could have a full refund as they had no spare rooms. We left and found another hotel and are waiting for our refund.
Adele, 1-night trip

6/10 Good

Erica, 3-night trip

10/10 Exceptional

Feasa, 1-night trip

8/10 Very good

Julian, 1-night trip

10/10 Exceptional

Phil, 1-night trip

8/10 Very good

Judy, 3-night trip

8/10 Very good

Sehr ansprechendes Hotel in ruhiger Lage. Leider schließt die Bar bereits gegen 22:00.
Michael, 1-night trip

10/10 Exceptional

Sahin, 3-night trip

10/10 Exceptional

ROBERT, 4-night trip

10/10 Exceptional

Me gusto mucho este lugar! Esta increíble, excelente lugar! Su personal muy amable. Recamaras muy acogedoras, definitivamente vuelvo!
Pablo, 1-night trip

6/10 Good

Jane, 1-night trip

6/10 Good

SW, 1-night trip

10/10 Exceptional

THP SYSTEMS LTD, 2-night trip

2/10 Poor

Professing to be a luxury property. But in truth is nothing more than a beautiful old property with a 60's extension that has had some recentish renovations. The noise insulation is awful, I could hear neighbouring rooms quite clearly. I was woken by people walking in the corridor at night. Check-in and Check-out was appalling - the owners need to employ a person full time until at least 8/9pm, not rely on some very odd screens in the reception area. I checked in around 1830, and had to hassle the bar staff to get hold of my room key. The breakfast was as expected, but nothing to write home about. A final observation, as a client in their 30's is that perhaps the issue I have don't matter to most clients, as they seem to be 65 so probably can't hear too well, and don't have a job, so check in mid afternoon.
Jean-Michel, 2-night trip

10/10 Exceptional

Jamie, 3-night trip

8/10 Very good

Good stay as always
Comfortable stay and easy covid procedure
Aimie, 4-night trip

10/10 Exceptional

Fantastic and friendly. Room was lovely and the bar area is perfect.
1-night trip

2/10 Poor

Gavin, 1-night trip