We never had hot water. We went to the front desk and they said that they would turn the hot water heater up, if they did, it didn’t help. There was an odd smell in the room. No one came to clean, unless you put something on the door. At one point, they were out of clean towels, and we were told to use the water park towels. When we spoke to the manager about the hot water, she was very rude. She stated that she stayed there before and had hot water. She kept making comments under her breath about our frustrations with the water, and even told my husband that he “would get more flies with honey.” Breakfast ended at 9am, to which she dumped everything out including a large container of coffee, instead of leaving it for people to have throughout the day she dumped it. I would never stay there again, and am disappointed that I spent that much money on such a poor place.