Enjoy your visit to Xalapa with a stay at HB Xalapa. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Pet friendly
Bar
Gym
Air conditioning
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Fitness center
Room service
Conference center
Terrace
24-hour front desk
Air conditioning
Garden
Computer station
Feel at home (6)
Television
Garden
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is $54
$54
$63 total
includes taxes & fees
Apr 13 - Apr 14
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Junior Suite King
Junior Suite King
Highlights
Balcony
Air conditioning
TV
Day bed
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
City view
Sleeps 2
1 King Bed
View all photos for Habitacion Estandar King
Habitacion Estandar King
Highlights
Air conditioning
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Iron/ironing board
Daily housekeeping
32 sq m
City view
Sleeps 2
1 King Bed
View all photos for Junior Suite Doble
Junior Suite Doble
Highlights
Balcony
Air conditioning
TV
Day bed
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
32 sq m
City view
Sleeps 4
2 Double Beds
View all photos for Habitacion Estandar Doble
Habitacion Estandar Doble
Highlights
Air conditioning
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Iron/ironing board
Daily housekeeping
32 sq m
City view
Sleeps 4
2 Double Beds
View all photos for Habitacion Estandar King discapacitados
Enjoy your visit to Xalapa with a stay at HB Xalapa. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
90 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Computer station
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 189 for adults and MXN 129 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 350 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HB Hoteles
HB Hoteles Xalapa Hotel
HB Hoteles Hotel Xalapa
HB Hoteles Xalapa
HB Xalapa
Hoteles HB
Hoteles HB Xalapa
Hoteles Xalapa
Xalapa Hoteles
HB Xalapa Hotel
HB Xalapa Xalapa
HB Hoteles Xalapa
HB Xalapa Hotel Xalapa
Frequently asked questions
Does HB Xalapa offer free cancellation for a full refund?
Yes, HB Xalapa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at HB Xalapa?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at HB Xalapa?
Yes, pets are welcome. There's a charge of MXN 350 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at HB Xalapa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at HB Xalapa?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.
Is there an onsite casino at HB Xalapa?
No, this hotel doesn't have a casino, but Big Bola Casino (4-min drive) is nearby.
What is there to do at HB Xalapa and nearby?
HB Xalapa has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near HB Xalapa?
Yes, there's an onsite restaurant.
What's the area around HB Xalapa like?
HB Xalapa is a short 18-minute walk from Plaza Las Animas Mall and 11 minutes' walk from Interactive Museum of Xalapa (MIX).
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HB Xalapa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 4, 2025
The location is convenient and the hotel is up to date
Jane
Jane, 1-night trip
10/10 Exceptional
Oct 15, 2024
The hotel is cleaned, the food and prices are good. Staff very friendly
Griselda
Griselda, 4-night trip
6/10 Good
Nov 16, 2024
☺️😉
Harry
Harry, 1-night trip
10/10 Exceptional
May 16, 2024
I’m happy very clean and principal cheaper
Andres
Andres, 1-night trip
8/10 Very good
Oct 25, 2024
Excellent hotel and staff
I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.
Rhona
Rhona, 2-night trip
8/10 Very good
Sep 1, 2024
M
Jose
Jose, 1-night trip
8/10 Very good
Apr 16, 2024
Good
Very clean annd confortable
Ariana
Ariana, 1-night trip
8/10 Very good
Oct 22, 2024
They not have refrigerator o ice machine there wasn’t in the restaurant
Humberto
Humberto, 4-night trip
2/10 Poor
Jul 3, 2024
The elevator was not working or it would go down to the bottom level without taking you to your floor.
Lorena
Lorena, 1-night trip
2/10 Poor
Apr 3, 2025
BIRGINIA M
BIRGINIA M, 3-night trip
10/10 Exceptional
Apr 1, 2025
Juan
Juan, 3-night trip
10/10 Exceptional
Mar 30, 2025
Damian
Damian, 1-night trip
8/10 Very good
Mar 30, 2025
Alejandro
Alejandro, 1-night trip
10/10 Exceptional
Mar 25, 2025
Excelente todo bien
Miriam
Miriam, 1-night trip
8/10 Very good
Mar 24, 2025
Katya
Katya, 2-night trip
10/10 Exceptional
Mar 23, 2025
Súper experiencia
Super servicio y excelente habitacion
ARTURO
ARTURO, 1-night trip
10/10 Exceptional
Mar 21, 2025
Solo que las televisiones no sirven y cuando se avisa a recepción tardaron más de un día en ir a repararlo.
Eben Ezer
Eben Ezer, 2-night trip
8/10 Very good
Mar 20, 2025
miguel
miguel, 3-night trip
10/10 Exceptional
Mar 19, 2025
Humberto
Humberto, 3-night trip
10/10 Exceptional
Mar 19, 2025
JUAN CARLOS
JUAN CARLOS, 1-night trip
8/10 Very good
Mar 18, 2025
Buen trato y buen servicio
El Hotel esta muy bien ubicado, sin embargo hay demasiado demasiado tráfico y se dificulta llegar al Hotel.
La atención y servicio es de lo mejor.
El Restaurante delicioso.