Located in the heart of Istanbul, Hotel Promise offers a warm welcome with breakfast, lunch and dinner at the on-site restaurant. Unwind in the library or enjoy a coffee at the cafe while staying connected with free WiFi. The helpful staff has left a lasting impression on previous guests who appreciated express check-out and local newspapers.
Reviews
4.64.6 out of 10
Popular amenities
Airport transfer
Bar
Connecting rooms available
Parking available
Laundry facilities
Air conditioning
Main amenities (12)
Housekeeping (on request)
Restaurant and bar/lounge
Breakfast available
Valet parking
Self parking
24-hour room service
Coffee shop/cafe
Airport shuttle
24-hour front desk
Coffee/tea in a common area
Free grocery shopping service
Library
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Laundry facilities
Coffee/tea maker
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Double Room
Standard Double Room
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
18 sq m
City view
Sleeps 3
1 Double Bed
View all photos for Standard Room
Standard Room
Highlights
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
35 sq m
City view
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Economy Single Room, 1 Bedroom
Huseyin Aga Mah Topcekenler, Sokak no:10 Beyoglu, Istanbul, Istanbul, 34440
What's nearby
Istiklal Avenue - 3 min walk
Taksim Square - 13 min walk
Galata Tower - 16 min walk
Galataport - 17 min walk
Hagia Sophia - 8 min drive
Getting around
Istanbul Airport (IST) - 46 min drive
Istanbul Sabiha Gokcen Intl. Airport (SAW) - 65 min drive
Vezneciler Subway Station - 6 min drive
Mecidiyekoy Station - 6 min drive
Beyoglu Station - 13 min walk
Taksim Station - 10 min walk
Tophane Station - 13 min walk
Sishane-Zemin Metro Station - 15 min walk
Airport shuttle (surcharge)
Restaurants
Dürümzade - 1 min walk
Papllion - 1 min walk
Taksim Şenol Türkü Barı - 1 min walk
Tostçu İdris - 1 min walk
Lipsos - 1 min walk
About this property
Hotel Promise
Hotel Promise puts you in a great location, within a 15-minute walk of Istiklal Avenue and Taksim Square. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This Art Deco hotel is also just a 5-minute drive from Bosphorus and Galata Tower. The property is just a short walk to public transportation: Taksim Station is 10 minutes and Tophane Station is 13 minutes.
Languages
English, French, Russian, Spanish, Turkish
At a glance
Hotel size
17 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Check-out time is 11:30 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 5 per day; includes in/out privileges)
Onsite valet parking (EUR 15 per day)
Offsite parking within 820 ft (EUR 15 per day)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1945
Safe-deposit box at front desk
Library
Television in common areas
Reception hall
Art Deco architecture
Accessibility
Elevator
Elevator door width (inches): 30
Accessible airport shuttle
Well-lit path to entrance
2 stairs to reach property
Smooth flooring in room
Hardwood flooring in room
Room amenities
Be entertained
82-cm LED TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Stocked minibar (select free items)
Coffee/tea maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately EUR 5 per person
Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way, maximum occupancy 4)
Late check-out can be arranged for an extra charge
Parking
Self parking costs EUR 5 per day with in/out privileges
Valet parking costs EUR 15 per day
Parking is available nearby and costs EUR 15 per day (820 ft away)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards.
Also known as
Hotel Promise
Hotel Promise Istanbul
Promise Hotel
Promise Istanbul
Hotel Promise Hotel
Hotel Promise Istanbul
Hotel Promise Hotel Istanbul
Frequently asked questions
Does Hotel Promise offer free cancellation for a full refund?
Yes, Hotel Promise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Promise?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Promise?
Yes. Self parking costs EUR 5 per day. Valet parking costs EUR 15 per day.
Is airport shuttle service offered by Hotel Promise?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.
What are the check-in and check-out times at Hotel Promise?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM. Late check-out is available for a charge. Express check-out is available.
What is there to do at Hotel Promise and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Hotel Promise?
Yes, there's an onsite restaurant.
What's the area around Hotel Promise like?
Hotel Promise is in Taksim, a short 10-minute walk from Taksim Station and 13 minutes' walk from Taksim Square.
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Hotel Promise Reviews
Reviews
4.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.8/10
Cleanliness
5.0/10
Staff & service
3.0/10
Amenities
4.4/10
Property conditions & facilities
3.8/10
Eco-friendliness
Reviews
2/10 Poor
Aug 25, 2024
Économic room are located at the back side of the building. You can hear very loudly the sound of a disco in the courtyard playing music all night.
Window was broken, water tap in the shower.
Not recommended if you want to sleep.
Louise
Louise, 3-night trip
4/10 Fair
Aug 19, 2024
Low quality
One of the worst stay experiences yet. I arrived and waited 30 minutes before they finally got me checked-in. How is it that only one staff can do this. The lift to my floor is broken so I had to carry my luggage one floor up. The room is tiny, there’s no tea table or any table. No closet, just a few hangers attached to the wall. There’s no view from the window, just another building across. The bathroom and toilet is 10 cm apart, no curtain or glass to separate so the shower basically splash everywhere. There’s no towel, no floor mattress anywhere, and no sandals. Basically just a bed with AC and a small bathroom. Overall cleanliness is bad, the bed sheet and pillow are not clean.
Verified traveler
1-night trip
10/10 Exceptional
Oct 7, 2024
Ramuleus
Ramuleus, 4-night trip
2/10 Poor
Sep 21, 2024
Ilkay
Ilkay, 1-night trip
2/10 Poor
Mar 2, 2024
Rezalet
Tam bir rezillik resepsiyonda ztn 1 saat bekledik ve hala çözüm olmadığında odaya çıktık rezervasoynumuz bulunmuyormus bulamadılar fln oda desen rezalet oda kapıları bile delik deşik aldığı parayı zerre haketmeyen biyer temizlik desen heryer leke kan izi hiç tavsiye etmem aynı fiyatlarda daha iyi oteller bulabilirsiniz.
Hasan
Hasan, 1-night trip
2/10 Poor
Apr 14, 2022
Fatih
Fatih, 1-night trip
2/10 Poor
Mar 27, 2022
Ugur
Ugur, 2-night trip
4/10 Fair
Feb 25, 2022
Mohamed Amine
Mohamed Amine, 3-night trip
8/10 Very good
Feb 23, 2022
Iman
Iman, 3-night trip
6/10 Good
Jan 27, 2022
Peter
Peter, 3-night trip
6/10 Good
Aug 1, 2021
Ahvan
Ahvan, 3-night trip
2/10 Poor
May 6, 2021
The only good thing is that if you are a smoker is allowed to smoke in room all other things are wrong, dirty and not working.
Verified traveler
1-night trip
10/10 Exceptional
May 1, 2020
Yener
Yener, 11-night trip
2/10 Poor
Mar 30, 2020
Ahmet
Ahmet, 1-night trip
2/10 Poor
Feb 26, 2020
Cet hôtel devrait être supprimé du site
L’hôtel était très sale on a changé d’une chambre standard à une chambre double deluxe mais toujours le même problème de saleté des cafards partout pas d’eau chaude la chasse des toilettes ne marche pas deux nuit après on a quitté l’hôtel même si on a payé pour trois nuit
Sakoute
Sakoute, 3-night trip
2/10 Poor
Feb 12, 2020
Ich habe in diesem Hotel garnicht übernachtet
Weil es voller Schimmel und Dreck war , nicht mal ein Tier Würde dran drin schlafen
Habe auch Bilder gemacht
Verified traveler
4-night trip
10/10 Exceptional
Feb 1, 2020
Nice crew, Good management. Although I was the one with little issue, they never bring it up to my face.They understood my situation.
Unknown
Unknown, 3-night trip
2/10 Poor
Jan 14, 2020
Det var som helvetet , det enda som jag kan berätta för er , aldrig kommer o Boka min hotel fram eran sida !!
Seyyed Chadir
Seyyed Chadir, 14-night trip
4/10 Fair
Jan 14, 2020
Mauvaise expérience
A éviter
Wafa
Wafa, 9-night trip
2/10 Poor
Jan 14, 2020
Nichapatr
Nichapatr, 4-night trip
2/10 Poor
Jan 10, 2020
Alles alt und kaputt. Ich würde diese Unterkunft nicht weiter empfehlen.
Verified traveler
1-night trip
4/10 Fair
Jan 6, 2020
Verified traveler
1-night trip
2/10 Poor
Jan 3, 2020
Beğenmedim
Cok kötüydü hersey hiç bir sey çalışmıyordu
Yalcin
Yalcin, 1-night trip
2/10 Poor
Jan 1, 2020
Very bad
The hotel rooms were awful and smells very bad, Upon check in I've paid the room price and i couldn't stay in the room and i went to another hotel