See all properties

Hotel Phoenix

4.0 star property
Winery Zagreb hotel with winery, connected to the convention center

Choose dates to view prices

Photo gallery for Hotel Phoenix

Front of property
Lounge
Deluxe Double Room | Memory foam beds, in-room safe, individually decorated
Interior entrance
Terrace/patio
In the heart of the city, Hotel Phoenix offers an upscale retreat with a Mediterranean twist. Unwind on the garden terrace or indulge in fine dining at Maestro restaurant. Guests praise helpful staff and amenities like a coffee shop, laundry facilities, and attached winery.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Air conditioning
  • Free parking
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Winery
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
  • Area shuttle
  • Theme park shuttle

For families (6)

  • Children stay free
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $74
$90 total
includes taxes & fees
Mar 23 - Mar 24

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Triple Room

Standard Triple Room | Memory foam beds, in-room safe, individually decorated

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Memory foam bed
Blackout drapes/curtains
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Memory foam beds, in-room safe, individually decorated

Standard Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Memory foam bed
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed

Similar properties

Terrace/patio

Boutique Hotel Madison

  • Free breakfast
  • Airport transfer
  • Laundry facilities
  • Parking available
9.0 out of 10, Wonderful, 332 reviews
The price is $79
$94 total
includes taxes & fees
Mar 30 - Mar 31
Boutique Hotel Madison
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Sesvetska cesta 29, Zagreb, 10 360

What's nearby

  • City Center One East - 8 min drive - 9.8 km
  • Zagreb Zoo - 9 min drive - 8.6 km
  • Zagreb Cathedral - 13 min drive - 12.1 km
  • Ban Jelacic Square - 14 min drive - 13.0 km
  • Zagreb City Museum - 17 min drive - 14.6 km

Getting around

  • Zagreb Airport (ZAG) - 15 min drive
  • Zagreb Sesvetski Kraljevec Station - 11 min drive
  • Dugo Selo Station - 16 min drive
  • Sesvete Station - 19 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪American donut&co, obrt - ‬19 min walk
  • ‪Slastičarnica Martina - ‬19 min walk
  • ‪Jazz caffe Forum - ‬17 min walk
  • ‪Bistro Tupek - ‬18 min walk
  • ‪The Paja's Pivnica - ‬2 min drive

About this property

Hotel Phoenix

A great choice for a stay in Zagreb, Hotel Phoenix features a winery where you can enjoy a glass of local wine. For a bite to eat, guests can check out Maestro, which serves light fare and offers garden views. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

Languages

Croatian, English, German, Serbian, Slovak, Slovenian
VISIBILITY

At a glance

Hotel size

    • 55 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*

Offsite

    • Area shuttle within 5 km*
    • Shopping center shuttle*
    • Casino shuttle*
    • Theme park shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center (10760 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Winery on site
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Maestro - Overlooking the garden, this fine-dining restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • Administrative fee: EUR 1.50 per person, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 9 for children
  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the swimming pool without adult supervision

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, Eurocard

Also known as

Hotel Phoenix Zagreb
Phoenix Zagreb
Hotel Phoenix Hotel
Hotel Phoenix Zagreb
Hotel Phoenix Hotel Zagreb

Frequently asked questions

Does Hotel Phoenix offer free cancellation for a full refund?

Yes, Hotel Phoenix does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Phoenix?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Phoenix?

Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.

Is airport shuttle service offered by Hotel Phoenix?

Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.

What are the check-in and check-out times at Hotel Phoenix?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Phoenix and nearby?

Hotel Phoenix has a winery and a garden.

Are there restaurants at or near Hotel Phoenix?

Yes, Maestro offers alfresco dining, Mediterranean cuisine, and garden views.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Phoenix Reviews

Reviews

8.0

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

The staff were lovely and the stay was overall good. The property is just a little run down and out dated. If that doesn’t bother you at all then it is a fine stay. We were only staying for the night before catching a flight so it served it’s purpose for us. Close to the airport.
Laura, 1-night trip

2/10 Poor

Do your self a favour.. Find a better hotel.. dont trust these photos. Thanks! Cold break fast No wifi signals in rooms No gym or Spa / all lies on listing
Junaid, 1-night trip

8/10 Very good

Fine for being close to the airport
The hotel is located 25 minutes drive from Zagreb city centre and 10 minutes from the airport, in an urban residential area. It appears to have once been a glamorous venue, offering a relaxing spa along with other four star facilities. All of the staff we came across were really friendly and doing a great job in what seemed to be difficult circumstances. Unfortunately, plans to regenerate the local area, which would have really helped this hotel, have been put on hold due to inevitable economic struggles in recent years.
Kelly, 1-night trip

2/10 Poor

Roman, 1-night trip

10/10 Exceptional

Mitarbeiter sind alle nett und freundlich
Mario, 1-night trip

6/10 Good

Mario, 1-night trip

10/10 Exceptional

wunderbar
Piotr, 1-night trip

8/10 Very good

Jose Luis, 1-night trip

8/10 Very good

N/A
Roman John, 1-night trip

4/10 Fair

Hotel vetuste, mal placé,
Jacques-Olivi, 1-night trip

8/10 Very good

Katija, 2-night trip

6/10 Good

1-night trip

8/10 Very good

1-night trip

6/10 Good

Staff is very kind; service light switches on in the corridors with delay. Cleaning status is not excellent in the room and bathroom. The hotel has a huge comfortable parking area.
Roberto, 1-night trip

8/10 Very good

1-night trip

8/10 Very good

Giorgio, 1-night trip

8/10 Very good

Tomas, 1-night trip

8/10 Very good

Hotel spacieux. Plysieurs espaces. Solarium, sauna, spa,.... Dommage hotel loin du centre de Zagreb environ 30 minutes de voiture et pas de jolie vue.
7-night trip

4/10 Fair

The hotel does not have a swimming pool so do not advertise that it has a swimming pool. The spa was shut because of staff on holiday but that was not mentioned in the hotel facility description friendly staff
4-night trip

4/10 Fair

This is the second time we have stayed at the Phoenix. The first was several years ago and renovation was taking place (which was a disappointment at that time). We wanted to give a second chance -- that was a mistake. After a fast and quick check-in, we were gone through the evening to a wedding and returned late - after midnight. After a day of 30C in Zagreb, our air conditioning did not really work -- and then would shut down on its own after 45 minutes. Getting assistance from the desk did not solve anything. I had to turn the air back on 4 times during the night -- it would just keep shutting off. Also, I use a breathing machine every night -- the power outlet next to the bed turns off when you turn the light off! I had to use an extension cord to get power. The Internet is very slow. After complaining about the air conditioning the next morning, the desk person only offered that she would inform the manager. The lights for the night entrance are turned on with a motion sensor with a long delay -- it would be easy to trip on the steps. The timing should be changed. Upkeep and maintenance need serious attention. The flush button on the toilet needed replaced and was hard to use. The lamp over the desk looked like it could come off the wall. All of the right pieces are there, but it is impossible to assemble a good picture of the puzzle. There are many nice features -- great artwork in many places, bright dining for breakfast with a good selection.
Larry, 1-night trip

8/10 Very good

Perfectly suited
Out of town Lots of parking available Easy drive into centre Hotel looking a little tired especially bathroom
Hev, 1-night trip

4/10 Fair

Did not get a friendly reception & fell down twice in Wellness centre due to the fact that we were not Allowed our sandals & the ones offered to guests were way too small. Needless to say thst Bare feet on wet ceramic tiles is very dangerous, slipped in shower & when exiting slipped again in hallway.
Sofia, 1-night trip

2/10 Poor

10/10 Exceptional

Cosy and enjoyable hotel
Room was fantastic and large. Hotel also falls under the same catagory. However there are not 2 pools and a hot tub, there are 2 hot tubs. One of which is on its own, the other is half hot tub, half current pool.but it was still relaxing. The ate at the restaurant, there was extremely slow service. We was in there for roughly an hour and 20 minutes, and only had 2 courses, considering we were the only ones in there, it was a little frustrating. There was a vast selection for breakfast, including fresh omelette. Very enjoyable and would recommend

8/10 Very good

Fuori Zagabria, ma hotel carino e accogliente
hotel moderno, camere particolari , pulite e accoglienti . Personale gentile e cortese. Purtroppo ho trovato acqua in camera a causa di una tubatura , mi hanno prontamente assegnato un'altra camera.