We have stayed here before & will continue to stay here.I'm going to do my review in sections so it's easier to understand:
Location: It's a straight shot to Hershey & attractions. Maybe a ten minute drive, if that. Close to gas stations as well & is an easy on/off the interstate location.
Room: We had a king suite, the room was big & had a nice layout, some wear & tear but nothing to really dive into. I would've given this visit 5 Stars; however, the shower wouldn't get hot. (Silly to not give it 5 stars; probably, but after a long day, I like a hot shower). I didn't ask staff about it, we were fine. Also, & this is to be expected, my son said the couch bed was not comfortable. We ended up taking the mattress off & using it on the floor. He was fine with that. He's also 15 & moody, so take that for what it's worth. Our bed was firm and comfy.
Breakfast: It was a good layout with a nice spread: Cereal, yogurts, fruits, sausage, turkey sausage, scrambled eggs, and waffle maker.
Pool: My husband and son got in the first night, they said it was cold. Hot tub was not working that evening. The second night of our stay, the pool was closed for the day.
Fitness Room: My son used the eliptical and free weights. He tried to use the bowflex, it does not look like it is working well & for safety, I had him stay off of it.
Staff/Check in: Check in was super easy, as I got a text to do so. The only time I spoke to staff was getting my key, he was super friendly.
Hope this helps!!