Dear Ganga Lahari Team,
I hope this letter finds you in good health and high spirits. I am writing to express my sincere gratitude for my exceptional experience during my recent stay at your hotel. From the moment we walked through the doors, I was impressed by the warmth of your hospitality and the attention to detail that set Ganga Lahari apart.
First and foremost, I want to commend your staff for their impeccable service. Every team member I encountered, from the front desk to the housekeeping staff, was professional, genuinely friendly, and eager to assist. Their dedication to ensuring a positive guest experience did not go unnoticed, making our stay more enjoyable. I had been a guest once in 2017, but this time, I brought my elderly parents, one of them handicapped, and had such a wonderful experience.
The culinary experience at dinner and breakfast was also a highlight of our stay, especially dining at the Patio, which has the best view of the Ganga River. The dining options provided a diverse and delectable selection, and the presentation of each dish was a testament to the culinary expertise of your kitchen staff. The breakfast buffet, in particular, was a delightful way to start each day, and the evening chai time was such a nice touch after a long day of sightseeing.
Moreover, I want to acknowledge your hotel's measures to prioritize serving a handicapped guest and providing a wheelchair service back and forth on our transportation. The porter Ganesh was highl