Initially, I was worried about the location as I thought that it would be too remote. But, that was due to my ride there going pass many of Rome's iconic sites excluding the one which is closest to this hotel - the Vatican. On reflection, this place may not be ideal for someone who is elderly or with mobility problems as the pavement leading to the hotel is narrow and there is an incline.
On check-in, the staff were polite, helpful and I receive a city map and she was kind in showing the best routes to see the main attractions. While I didn't catch her name, all the staff at reception and in the kitchen seemed very nice.
I stayed in the Jordan room - admittedly, this was my first vacation, so some may find fault in the things I thought were good, but, all in all, I liked the room. It was a good size, well decorated and, with a mini fridge, safe and this room's door leading straight outside where there was a seating area, it was ideal for me as a solo traveller (a couple may like this room too)
Can't really comment on the free breakfast, as I keep things simple. But with the buffet including biscuits, cake, yoghurts as well as eggs, pastries, other standard breakfast items, there was variety.