Terrible service. We didn’t put the make up room sign at the door and the room wasn’t cleaned. We asked for clean up when we return to hotel at 4pm and we have to negotiate with the front desk. They also threw/took away our brand new instant noodle. The free snack provided at the lobby tasted terrible, this was the worst fries I have ever had. Also everyone use their towel to occupy the sunbath chair by the pool side. We couldn’t find any chair at day 1, then day 2 we also put our personal belongings on the chair to get a chair before 9am. However when we return to the pool after spending an hour on beach, my belongings were put on the floor and someone else put their stuff on the chair. There was an old Japanese guy taking all 4 chairs including the one that I put my stuff on. I asked the staff to come over and reason it out, they spoke in Japanese, then asked me to leave. I said that’s ridiculous that I was there before 9am and all chairs were empty, I insisted not to leave my chair and asked for the manager. The manager never showed up, the staff asked me to leave again. I asked the staff to check CCTV to see who got here first. They spoke in Japanese and ran away. They can back with a normal chair and asked me to sit there which I refused. None of the staff can speak English. These are the most impolite group of Japanese people I have ever seen!