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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

3.0 star property
Family-friendly hotel in Torquay with 3 restaurants and 2 indoor pools

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Photo gallery for TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

2 indoor pools, seasonal outdoor pool, sun loungers
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Apartment | Private kitchen | Electric kettle
Garden
In the heart of Torquay City Centre, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is a haven for families. With an arcade/game room, playground, fitness classes, yoga sessions and Aztec Spa's relaxing treatments like body wraps or facials to enjoy; there’s something for everyone.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Bar
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 indoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Self parking
  • Seasonal outdoor pool

For families (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Garden
The current price is $140
$167 total
includes taxes & fees
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Apartment

Apartment | Living area | Flat-screen TV

Apartment

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, free WiFi, bed sheets

Twin Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Digital channels
In-room safe
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Family Triple Room (2 Adults + 1 Child)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Digital channels
In-room safe
Desk
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children) | In-room safe, desk, free WiFi, bed sheets

Family Quadruple Room (2 Adults + 2 Children)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Digital channels
In-room safe
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | In-room safe, desk, free WiFi, bed sheets

Superior Double or Twin Room, Sea View

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Digital channels
In-room safe
Desk
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Digital channels
In-room safe
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Digital channels
In-room safe
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, Multiple Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Superior Triple Room, Multiple Beds, Sea View

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Digital channels
In-room safe
Desk
  • Sea view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Front of property - evening/night

The Grand Hotel

  • Pool
  • Spa
  • Pet friendly
  • Parking available
8.0 out of 10, Very Good, 1,005 reviews
The price is $86
$103 total
includes taxes & fees
Apr 20 - Apr 21
The Grand Hotel
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About the neighborhood

Map
Falkland Road, Torquay, England, TQ2 5JJ

What's nearby

  • Torre Abbey - 4 min walk - 0.4 km
  • Riviera International Conference Centre - 5 min walk - 0.5 km
  • Torre Abbey Sands - 11 min walk - 0.9 km
  • Princess Theatre - 15 min walk - 1.3 km
  • Babbacombe Beach - 5 min drive - 3.9 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 37 min drive
  • Torquay Station - 8 min walk
  • Torre Station - 12 min walk
  • Paignton Station - 13 min drive

Restaurants

  • ‪Gino's - ‬8 min walk
  • ‪The Noble Tree - ‬8 min walk
  • ‪Bull & Bush - ‬2 min walk
  • ‪DT's - ‬4 min walk
  • ‪Bombay Express - ‬3 min walk

About this property

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

Bring the kids when you stay at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort in Torquay and they can enjoy the free kids' club. You can visit the spa to be pampered with massages, body wraps, or mani/pedis, and Carlton Restaurant, one of 3 restaurants, serves breakfast and dinner. Other highlights include 2 indoor pools, a fitness center, and a sauna.

Languages

English

At a glance

DONE

Hotel size

    • 70 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (GBP 10 per day)
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8 AM–9:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Bed rails

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Archery
  • Pool table
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 2 indoor pools
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aztec Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Dining

Carlton Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.
Aztec Bistro & Bar - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Alberts Sports Bar - This sports bar serves lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 10.95 for adults and GBP 5.95 for children

Parking

  • Uncovered self parking costs GBP 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • The seasonal pool is open from May to September

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Carlton Hotel Torquay
Carlton Torquay
TLH Carlton Hotel Torquay
TLH Carlton Torquay
TLH Carlton
TLH Carlton Hotel
TLH Carlton Hotel Spa TLH Leisure Entertainment Resort

Frequently asked questions

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort offer free cancellation for a full refund?

Yes, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes, there are 2 indoor pools, a seasonal outdoor pool, and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Sorry, pets aren't allowed.

Is parking offered on site at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes. Self parking costs GBP 10 per day. Parking spots may be limited.

What are the check-in and check-out times at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What is there to do at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort also has 3 bars, a seasonal outdoor pool, and a sauna, as well as a fitness center, an arcade, and a picnic area.

Are there restaurants at or near TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes, there are 3 onsite restaurants.

What's the area around TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort like?

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is a short 8-minute walk from Torquay Station and 4 minutes' walk from Torre Abbey.

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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

A very pleasent stay
George, 3-night trip

10/10 Exceptional

Very nice Hotel, I will be back shortly
Muhammed, 1-night trip

10/10 Exceptional

Good place for a holiday
It was good I enjoy my stay there,everything I needs was available
Ismerelda, 2-night trip

8/10 Very good

Overall a good hotel, clean and comfy. Breakfast was good and available. Only down side was that there weren’t any glasses in the room for water.
Christine, 1-night trip

10/10 Exceptional

Amazing stay
Amazing stay. loads to do, plenty of entertainment. Throughly enjoyed the pools and spa. Unfortunately our window in the room was broken so room was too hot
Nicole, 1-night trip

10/10 Exceptional

The property was clean and tidy. It was very quiet and the services provided were amazing. The pool is free for guests of the hotel and it was just relaxing and the games room was great entertainment I didn’t even need to leave the hotel!!
Nisabel, 2-night trip

8/10 Very good

Pleasant enough
Room excellent, food good, service just ok.
1-night trip

10/10 Exceptional

What an amazing experience. However, I think that the entertainment for children should be Expanded.
Keran, 7-night trip

6/10 Good

Very itchy bedding bad hard bed no sleep but swimming and s5aff were great
Nathan, 1-night trip

10/10 Exceptional

very large lots of facilities very clean and pleasant staff
Judi, 1-night trip

10/10 Exceptional

Love TLH but....
Always love staying at TLH but could do with a spruce up. The shower pressure was really low but that only bothered me.
Matt, 3-night trip

8/10 Very good

Great time,hotel a little tired but with all amenities can be forgiven,superb time was had by all. We will definitely stay again.
daren, 4-night trip

8/10 Very good

We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
Mike, 4-night trip

10/10 Exceptional

Facilities, food and staff were amazing. Great activities on site. I will definitely returned. LOVE Torquay!!!
Avril, 5-night trip

8/10 Very good

The location is very good next to city centre I didn’t like the bed was so uncomfortable and the room was so warm couldn’t put down the temperature and the breakfast wasn’t good it was poor and no much choice
Susan, 2-night trip

4/10 Fair

Staff is not good in communication. Very expensive hotel as it mentioned about spa, massage and so many things included with this hotel but unfortunately we are not happy because they are charging extra for any extra activities....not worth staying there
Sweetie, 3-night trip

8/10 Very good

Great location, close to the beach. Room need a bit of TLC but were clean. Breakfast was good, could do with Gluten Free options
1-night trip

8/10 Very good

Can’t fault good value
The Carlton is lovely hotel a little dated but that’s Torquay. Has super facilities pools gym spa. Entertainment throughout the day and night. Food was great and staff very professional so helpful
A, 3-night trip

6/10 Good

It was a good holiday in TLH Carlton . Facilities are good. Kids had fun. Due to hot climate, it was difficult to sleep without AC. AC would have been better in rooms.
Krutika, 3-night trip

10/10 Exceptional

We have stayed before, parking is good although charges have been introduced. Pools are lovely but would like age limit dropped for indoor swimming with adult supervision as lifeguards are present. Food is excellent good value for money. Evening Menu needs to be extended we had to eat out too accommodate both children. Outdoor tables for smaller numbers single or couples occupied tables suitable for families
Ian, 2-night trip

6/10 Good

Found a pair of underpants down the side of the bed and broken chocolate biscuits all over the floor after waiting till 3 to check in so the cleaners could do their job??? And breakfast wasn’t as good as it used to be. Apart from that we enjoyed it.
Wayne, 3-night trip

2/10 Poor

Tired and dated with ground in dirt throughout.
Fiona, 1-night trip

4/10 Fair

Not great
Rock hard beds Fire alarm went off at 515am all had to go out in nightwear, no staff anywhere to be seen, no explanation given, all back in again ten mins later. Drunk / deranged people in room next door arguing, shouting, banging doors all night. Staff on reception not very friendly.
Justine, 2-night trip

6/10 Good

First good things, the staff are nice n helpful, location is good if you want to spend time near beach and enjoy nearby amenties, bingo, entertainment were nice but no food allowed there, only drinks! Though food at Aztec bar was nice. pool and spa facilities were good, on first day, the pool water was very cold, 2nd day was less cold. Enjoyed firey n cold spa treatment (extra charges). Parking is free only if book directly with TLH(i saw a big sign in their sister hotel), non tlh bookings are to pay £10 per day, which adds up eq if you staying 5 days, i.e extra £50! Re: room, Our given room looked really old, tiles broken, door handle broken, some horrible smell, so we requested to change our room, the reception staff was helpful and offered us different room, this was little bigger n fresh, but same old tired room, broken bathroom tiles, black brown dirt mould around toilet seat, dirty windows, bathroom needs demolition and rebuilt,when walking around room n hotel squeaking noisy woods. Hotel decor is really old except the reception area, which seems to be recently renovated n looks nice compared to the rest of the hotel.
Gurdip, 2-night trip

2/10 Poor

I booked a family room for 2 nights for the bank holiday. There was holes and dirt on the walls, broken door boards and on beds, mould and damp in the bathroom, hair on the anti slippery mat, rusty kettle and a funny smell in the room. I had to aerate the room, but with a toddler was difficult to keep it open all the time. There was no shampoo or shower gel, so good thing I had the baby wash, so I also used it. I wanted to change the room but the reception was busy or nobody at the reception. When we left today, we were not even asked how was our stay. No feedback at all. The breakfast was quite poor, the fruit salad were not fresh. I believe the place needs a health and safety visit. For £200/night, it was absolutely disappointing.
Mariana, 2-night trip