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The Charles Hotel

4.0 star property
Boutique inn with restaurant, near Niagara River Gorge

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Charles Hotel

Terrace/patio
Front of property
Designer store
Theater show
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Concierge services
Feel at home
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The price is $174
$202 total
includes taxes & fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Room

Premium Room | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Premium Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Double Bed, Non Smoking

Basic Room, 1 Double Bed, Non Smoking | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Basic Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Land view from property
The Shaw Club Hotel
Free parking
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (996)
The price is $174
$202 total
includes taxes & fees
Nov 19 - Nov 20
The Shaw Club Hotel
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About the neighborhood

Map
209 Queen St, Niagara-on-the-Lake, ON, L0S 1J0

What's nearby

  • Royal George Theatre - 5 min walk
  • Niagara-on-the-Lake Golf Club - 6 min walk
  • Shaw Festival Theatre - 13 min walk
  • Jackson-Triggs Winery - 3 min drive
  • Peller Estates Winery - 4 min drive

Getting around

  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 35 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 57 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 71 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 88 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 92 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 103 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Niagara Falls Station - 23 min drive
  • St. Catharines Station - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪The Irish Harp Pub - ‬10 min walk
  • ‪Peller Estates Winery - ‬4 min drive
  • ‪Cannery Restaurant - ‬17 min walk

About this property

The Charles Hotel

The Charles Hotel offers a great location, putting you within just a 10-minute walk of Lake Ontario. For a bite to eat, guests can check out HobNob Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. This boutique inn also features a bar/lounge, a terrace, and a garden. Fellow travelers say great things about the helpful staff and location.

Languages

English, French

At a glance

Hotel size

  • 12 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
  • Contactless check-in available
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free uncovered onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Built in 1832
  • Garden
  • Terrace
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Victorian architecture

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Area rugs in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • IPod docking station
  • 55-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls

More

  • Daily housekeeping
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

HobNob Restaurant - Overlooking the golf course and garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 35 for adults and CAD 25 for children

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Charles Inn Niagara-on-the-Lake
Charles Niagara-on-the-Lake
Charles Hotel Niagara-on-the-Lake
The Charles Hotel Inn
The Charles Hotel Niagara-on-the-Lake
The Charles Hotel Inn Niagara-on-the-Lake

Frequently asked questions

Does The Charles Hotel offer free cancellation for a full refund?
Yes, The Charles Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Charles Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Charles Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Charles Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at The Charles Hotel?
No, this inn doesn't have a casino, but Fallsview Casino (24-min drive) and Casino Niagara (24-min drive) are both nearby.
What is there to do at The Charles Hotel and nearby?
Have fun with nearby activities like boat tours and hiking, and practice your swing on the nearby golf course. The Charles Hotel also has a garden.
Are there restaurants at or near The Charles Hotel?
Yes, HobNob Restaurant offers alfresco dining, international cuisine, and garden views.
What's the area around The Charles Hotel like?
The Charles Hotel is a short 6-minute walk from Lake Ontario and 13 minutes' walk from Shaw Festival Theatre. Travelers love the inn's prime location.

The Charles Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 2-night trip
Verified Hoteles.com guest review

6/10 Good

The building has seen better days. The room was cold the entire stay and the bathroom was very draft.
2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Fabulous getaway
We had a great stay at the Charles for our anniversary. The restaurant Hob Nob was fantastic. Great food and great service.
Brent, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

A beautiful, quaint hotel in a lovely area. The food was fantastic! Our evening meal was delicious and served in a relaxed but beautiful dining room. All the staff were extremely helpful but Alicia and Amy made our stay extra special with their conversation and friendliness. Our room was very clean with all amenities but next time we would book a bigger room. We would definitely recommend The Charles Hotel. 5 mins walk into town, free parking and amazing staff!!!
J, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Sandra, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Great place to stay!!
Amazing place to stay. The staff are so friendly, good is delicious, and the setting is so peaceful. Perfect place to walk, curl up with a book on the porch or front patio, and enjoy the beauty of this historic building and lovely grounds.
William, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Ross, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Joanne, 2-night trip
Verified Hoteles.com guest review

8/10 Very Good

I had requested a first floor room a few weeks before my stay because I have trouble climbing stairs but I was told only 2nd floor available and no elevator. The staff did help me bring my bags up and then back down at check out. Staff were very friendly and helpful.
Louis, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Beautiful property well located in a gorgeous location.
James, 1-night trip
Verified Expedia guest review

8/10 Very Good

Kim, 1-night trip
Verified Expedia guest review

8/10 Very Good

Jennifer, 1-night trip
Verified Expedia guest review

8/10 Very Good

Mark, 4-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Excellent service; variety of rooms with terraces and/or balconies; attentive and friendly staff; convenient locations.
Natasha, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great little Inn for a night or two in Niagara on the Lake.
Mike, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was amazing
Michelle, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quaint boutique hotel in a quiet area and easy walking access to shops & restaurants.
Darlene, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Second time at The Charles. Love the location, you can walk to all the shops and restaurants.
Mark, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The relaxed atmosphere, professional poised staff, preserving a historic building, and all the small touches like fresh flowers and fabulous tea made this location an enjoyable experience; we will come again.
SJ, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very close to everything very nice
Isabel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Gregory, 1-night trip
Verified Expedia guest review

8/10 Very Good

Good
Stephane, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A Place to Remember
The Charles Hotel was an absolutely delight during our 3 day stay. The hotel is full of charm, history, architecture delight and simply gorgeous - plus you could not be better located to everything to walk too. The staff, from Housekeeping, Front Desk to Servers were always so kind and helpful and the food in the Dining Room and Bar was so good it was hard not to venture out and go eat anywhere else. Thank you everyone at The Charles Hotel for giving us a memorable stay.
Drake, 2-night trip
Verified Hoteles.com guest review

10/10 Exceptional

We had a lovely stay at The Charles Inn.
Emily, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A very nice old hotel with a nice lounge close to the town and theatre. The staff were very accommodating and friendly. The price point for the area is very acceptable. If you like golf, there is great course right next door. Might take our clubs next time.
Donald, 1-night trip with friends
Verified Expedia guest review