Villa is in a lovely spot in the middle of the rice fields(reminds me of Ubud), you get a massive villa for you with a decent amount of money, customer service people are great and feels like they want to make your stay as enjoyable as possible. Rooms in the villa have an excellent air conditioning; WiFi is mediocre, there's an outside bathtub, private pool, kitchen with water dispenser with drinkable water (this is a huge plus) and there's an exceptionally well maintained private swimming pool. The lobby has a small bar and restaurant where you can eat your breakfast or order extra food/drinks, but you can also order those to your villa. Food is delicious here and especially Indonesian breakfast(nasi goreng or mie goreng). They also have an excellent guest directory in the villa; it includes tips and tricks on how to survive in Bali, what to do, what to see and of course what services they provide.
Then the things that bother me. Villas are relatively new (build in 2013), but that would require small fixing here and there, paint on the walls, cleaning the corners well, changing silicone, cleaning moss which easily grows in a humid environment, better cleaning for bathrooms and preventing ants around the kitchen. I mean that the places are cleaned pretty well but there's limescale here and there, and it feels like places require a bit more maintenance and start to be old dated.