Hilton Mexico City Santa Fe offers a luxurious retreat near Tecnologico de Monterrey - Santa Fe and KidZania Santa Fe. Unwind by the rooftop terrace, relax in the outdoor pool with sun loungers, or indulge in international cuisine at Madera restaurant with garden views. With free WiFi and a shopping mall on site, helpful staff have left lasting impressions on previous guests.
Tecnologico de Monterrey - Santa Fe - 20 min walk - 1.7 km
Getting around
Benito Juarez International Airport (MEX) - 46 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 46 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 69 min drive
Mexico City Fortuna Station - 20 min drive
Tlalnepantla de Baz Station - 26 min drive
Tultitlan Lecheria Station - 26 min drive
Santa Fé Station - 18 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Starbucks - 1 min walk
Fisher's Santa Fe - 3 min walk
La Imperial - 1 min walk
Mercado Gourmet - 1 min walk
Chili's - 1 min walk
About this property
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe features a rooftop terrace and puts you within a 10-minute drive of Paseo de la Reforma and Chapultepec Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Madera, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
260 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total, up to 75 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
WiFi (speed: 25+ Mbps) in rooms*
Parking
Onsite self parking (MXN 150 per day)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Transfers
Airport shuttle (available 24 hours)*
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7:00 AM–11:00 AM
3 bars/lounges
Restaurant
Poolside bar
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Traveling with children
Children stay free (see details)
Grocery/convenience store
Children's menu
What to do
Shopping
Working away
Business center
Meeting rooms
Computer station
Conference space (7363 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Rooftop terrace
Garden
Fireplace in lobby
Television in common areas
Fitness center
An outdoor pool
Shopping mall on site
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
IPod docking station
50-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 25+ Mbps)
Food and drink
Microwave
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Madera - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Fees & policies
Optional extras
WiFi is available in guestrooms for MXN 0 per stay (rates may vary)
To-go breakfast is offered for an extra charge of approximately MXN 415 for adults and MXN 208 for children
Airport shuttle service is offered for an extra charge of MXN 2100 per vehicle (roundtrip, maximum occupancy 4)
Area shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pet deposit: MXN 2000 per day
Pets are allowed for an extra charge of MXN 900 per pet, per stay (maximum MXN 900 per stay)
Parking
Self parking costs MXN 150 per day
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City
Frequently asked questions
Does Hilton Mexico City Santa Fe offer free cancellation for a full refund?
Yes, Hilton Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Mexico City Santa Fe?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Mexico City Santa Fe?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 75 lbs per pet. There's a charge of MXN 900 per pet, per stay, and there's also a deposit of MXN 2000 per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Mexico City Santa Fe?
Yes. Self parking costs MXN 150 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Hilton Mexico City Santa Fe?
Yes, an airport shuttle is available. The charge is MXN 2100 per vehicle roundtrip.
What are the check-in and check-out times at Hilton Mexico City Santa Fe?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hilton Mexico City Santa Fe and nearby?
Hilton Mexico City Santa Fe has 3 bars and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Hilton Mexico City Santa Fe?
Yes, Madera offers international cuisine and garden views.
What's the area around Hilton Mexico City Santa Fe like?
Hilton Mexico City Santa Fe is a short 11-minute walk from Expo Santa Fe Mexico and 15 minutes' walk from Parque La Mexicana.
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Hilton Mexico City Santa Fe Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 25, 2025
Excelente hotel
MA ROCIO
MA ROCIO, 1-night trip
10/10 Exceptional
Jan 8, 2025
Great location, next to shops and restaurants.
Mary
Mary, 3-night trip
10/10 Exceptional
Jan 2, 2025
Todo excelente
Mariely del carmen
Mariely del carmen, 1-night trip
10/10 Exceptional
Jul 2, 2024
Excelente place to stay in.
manuel
manuel, 2-night trip
10/10 Exceptional
Jul 9, 2024
Great stay
lina
lina, 3-night trip
10/10 Exceptional
Jan 2, 2025
Great
Juan Carlos
Juan Carlos, 2-night trip
10/10 Exceptional
Sep 1, 2024
Great location
Monica
Monica, 3-night trip
10/10 Exceptional
Dec 10, 2024
Excelente
Paola Alejandra
Paola Alejandra, 2-night trip
10/10 Exceptional
Aug 28, 2024
Very safe area, shopping center walking distance with many dining options.
Manuel
Manuel, 1-night trip
10/10 Exceptional
Sep 3, 2024
The staff was professional and friendly. The location was convenient and safe. House keeping staff was superb.
Shantal
Shantal, 7-night trip
10/10 Exceptional
Dec 2, 2024
Thanks
Eduardo
Eduardo, 4-night trip
10/10 Exceptional
Aug 31, 2024
Excellent facilities, decoration, and staff.
Specially Ms Sandra was very welcoming, professional and polite.
Benny
Benny, 5-night trip
10/10 Exceptional
Oct 18, 2024
Excellent
DENISE JAQUELINE
DENISE JAQUELINE, 4-night trip
10/10 Exceptional
Jun 28, 2024
Excellent property safe and quiet
David
David, 6-night trip
10/10 Exceptional
Jun 17, 2024
Nice place
Celia
Celia, 2-night trip
10/10 Exceptional
Oct 1, 2024
Very good property with excellent location in Santa Fe. Connected to a small mall that has several dinning options, a supermarket, ATMs, coffee shops, etc. Staff was very friendly. In-property food was good. Would recommend.
Raul Perez
Raul Perez, 5-night trip
10/10 Exceptional
Jul 26, 2024
Super recomendable!
Mariana
Mariana, 1-night trip
10/10 Exceptional
Sep 10, 2024
Location and surrundings are very important for me
Enrique
Enrique, 2-night trip
10/10 Exceptional
May 22, 2024
Friendly staff.
philip
philip, 3-night trip
10/10 Exceptional
Dec 2, 2024
Great rooms, huge and comportable beds. Everything was great but sleeping was impossible because next door at the mall were hammer drilling 😤😤😤and the hotel management didn’t know and couldn’t stop the noise. After complaining around mid night they agreed to give us access to another room farer away from the noise source but it was so late that my 2 teenagers stayed in the noisy room.
Holly
Holly, 1-night trip
10/10 Exceptional
Mar 10, 2024
The property was nice the staff running it all made the stay exceptional. Breakfast buffet was amazing. Rey happy with our stay
dora
dora, 1-night trip
10/10 Exceptional
Jul 8, 2024
Great service
MARIA
MARIA, 5-night trip
10/10 Exceptional
Jun 2, 2024
Staff was helpful and nice. Everything was Wonderful
Paul
Paul, 2-night trip
4/10 Fair
May 25, 2024
Modern decoration, comfortable
Gabriela
Gabriela, 1-night trip
10/10 Exceptional
Mar 23, 2024
Rooftop pool was the reason we chose the Hilton Santa Fe. Needs more seating and the pool was freezing cold!