Nice enough room. Very spacious with good air con. Toilet space was big.
The swimming pool didn’t tend to get any sunlight due to the angle and the built up area. It was the only location we visited in Bali where we didn’t use the pool.
The staff were friendly on arrival and we got a free drink, which was a nice touch.
Other than that, they kept themselves in their office. I’m sure they would have been helpful had we asked, but it was noticeable the difference in their proactiveness to be helpful compared to other places in Bali (who would add you to a WhatsApp group, provide you local recommendations, etc).
They provided drinking water, but at room temperature. Not ideal in the climate. A water dispenser would be preferable.