Authent Hotel Otaru, near the picturesque Otaru Canal, offers a rejuvenating retreat with coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa or enjoy French cuisine at one of the 3 on-site restaurants. Guests rave about the helpful staff and first-rate property condition.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Spa
Parking available
24/7 front desk
Air conditioning
Laundry facilities
Main amenities (12)
Daily housekeeping
3 restaurants and 2 bars/lounges
Full-service spa
Breakfast available
Self parking
Room service
Coffee shop/cafe
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front-desk safe
Snack bar/deli
Feel at home (6)
Children stay free
Refrigerator
Daily housekeeping
Elevator
Deep soaking bathtub
Digital TV service
The current price is $76
$76
$92 total
includes taxes & fees
Apr 3 - Apr 4
Room options
Available filters for rooms
Showing 21 of 21 rooms
View all photos for Deluxe Twin Room, Non Smoking (2 Semi Double Bed)
Deluxe Twin Room, Non Smoking (2 Semi Double Bed)
Highlights
Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Deep soaking bathtub
Bidet
37 sq m
City view
Sleeps 4
2 Large Twin Beds
View all photos for Triple Room, Non Smoking (3 Semi Double Bed)
Triple Room, Non Smoking (3 Semi Double Bed)
Highlights
Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Deep soaking bathtub
Bidet
27 sq m
City view
Sleeps 5
2 Large Twin Beds and 1 Twin Murphy Bed
View all photos for Twin Room, Non Smoking (For One Person)
Twin Room, Non Smoking (For One Person)
Highlights
Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Deep soaking bathtub
Bidet
27 sq m
City view
Sleeps 1
2 Twin Beds
View all photos for Twin Room, Non Smoking (2 Semi Double Bed)
Twin Room, Non Smoking (2 Semi Double Bed)
Highlights
Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Deep soaking bathtub
Bidet
27 sq m
City view
Sleeps 4
2 Large Twin Beds
View all photos for Double Room, 1 Queen Bed, Non Smoking
Double Room, 1 Queen Bed, Non Smoking
Highlights
Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Deep soaking bathtub
Bidet
18 sq m
City view
Sleeps 3
1 Queen Bed
View all photos for Authent Suite,Non Smoking
Authent Suite,Non Smoking
Highlights
Soundproofed
Air conditioning
Heating
Refrigerator
LED TV
Down duvet
Deep soaking bathtub
Bidet
54 sq m
City view
Sleeps 4
2 Large Twin Beds
View all photos for Quadruple Room
Quadruple Room
Sleeps 4
3 Twin Beds and 1 Twin Sofa Bed
View all photos for Single Room
Single Room
Sleeps 1
1 Double Bed
View all photos for Authentic Suite Salon Class Floor
Authentic Suite Salon Class Floor
Sleeps 2
2 Double Beds
View all photos for Semi Double Room
Semi Double Room
Sleeps 2
1 Double Bed
View all photos for Triple Room
Triple Room
Sleeps 3
3 Twin Beds
View all photos for Deluxe Twin Room
Deluxe Twin Room
Sleeps 2
2 Twin Beds
View all photos for Twin Room
Twin Room
Sleeps 2
2 Twin Beds
View all photos for Double Room
Double Room
Sleeps 2
1 Queen Bed
View all photos for Japanese Room C
Japanese Room C
Sleeps 2
4 Twin Futons
View all photos for Japanese Room A
Japanese Room A
Sleeps 2
4 Twin Futons
View all photos for Japanese Room B
Japanese Room B
Sleeps 2
4 Twin Futons
View all photos for Barrier-Free Room
Barrier-Free Room
Sleeps 2
2 Twin Beds
View all photos for ROYAL SUITE
ROYAL SUITE
Sleeps 2
2 Twin Beds
View all photos for Twin Room(single Use)
Twin Room(single Use)
Sleeps 1
2 Twin Beds
View all photos for Semi Double Room(double Occupancy)
Authent Hotel Otaru offers a great location, putting you within just a 10-minute walk of Otaru Canal. Guests can be pampered with massages at the spa, and Casablanca, one of 3 restaurants, serves French cuisine and is open for breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Otaru Station is 7 minutes away.
Languages
English, Japanese
At a glance
Hotel size
175 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 1500 per night; includes in/out privileges)
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Other information
Designated smoking areas (fines apply)
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
3 restaurants
2 bars/lounges
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Skiing nearby
Working away
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1998
Safe-deposit box at front desk
Full-service spa
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Air conditioning and heating
Slippers
Children's slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Deep soaking bathtub
Shower/tub combination
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Dining
Casablanca - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Irifune - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Kaioh - This restaurant serves lunch and dinner.
Ondine - This café serves light fare only.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3000 per person
Parking
Self parking costs JPY 1500 per night with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru
Frequently asked questions
Does Authent Hotel Otaru offer free cancellation for a full refund?
Yes, Authent Hotel Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Authent Hotel Otaru?
Sorry, pets aren't allowed.
Is parking offered on site at Authent Hotel Otaru?
Yes. Self parking costs JPY 1500 per night.
What are the check-in and check-out times at Authent Hotel Otaru?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM.
What is there to do at Authent Hotel Otaru and nearby?
Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and make the most of other amenities like 2 bars.
Are there restaurants at or near Authent Hotel Otaru?
Yes, there are 3 onsite restaurants, featuring French cuisine.
Does Authent Hotel Otaru have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Authent Hotel Otaru like?
Authent Hotel Otaru is in the heart of Otaru, a short 7-minute walk from Otaru Station and 7 minutes' walk from Otaru Canal.
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Authent Hotel Otaru Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 25, 2024
Very friendly staff and allow for late check in
David
David, 2-night trip
10/10 Exceptional
Dec 31, 2024
Nice and convenient
Convenient location. Just 2 min walk to the scenic Otaru canal, and lots of nice restaurants. Hotel staff is nice, speaks good English, and has arranged Japanese style room with tatami as requested. Great fun for a family!
Kwok Hung
Kwok Hung, 2-night trip
8/10 Very good
Dec 15, 2024
Good environment
Charm Wah
Charm Wah, 4-night trip
10/10 Exceptional
Jul 16, 2024
Location is good
Ee Beng
Ee Beng, 2-night trip
10/10 Exceptional
Feb 8, 2024
Very affordable hotel with superb cleanliness and good staff service.
Nancy
Nancy, 2-night trip
8/10 Very good
Aug 15, 2024
Conveniently located within walking distance to tourist spots in the city.
The staff's response was also good.
Naoyuki
Naoyuki, 1-night trip
10/10 Exceptional
Apr 5, 2024
Very good, close to city
Chee Ho
Chee Ho, 2-night trip
10/10 Exceptional
May 4, 2024
Very good staff.
Narongchai
Narongchai, 1-night trip
10/10 Exceptional
May 16, 2024
Otaru top stay
The STAFF are amazing they were the BEST, helped all the time. We only stayed one night but would stay again. Having the breakfast food option was great too.
Paul
Paul, 1-night trip
10/10 Exceptional
Dec 18, 2024
good
Heineken
Heineken, 2-night trip
6/10 Good
Oct 13, 2024
Bed not comfortable as we would like. Backache sleeping on the bed for 2 nights. Location is walking distance from tourists attraction.