We are really disappointed with this stay, the room was small and the bathroom have a lot of things that they need to fix or they are really bad fixed, also we reserve 2 rooms for two nights (one over the phone) and they said they will be at the same hotel but later they send a email that we have the room but they dont know where yet, when we arrive and we explain this to the reception he call his boss and they fix it, but with the bad surprise that for this "favor" we need to check out later from one night and wait two hours or start looking and waiting for the cleaning girls to give us another room, when i said what we should do this two hours with all our luggage (we are in rome, we have tours and plans) they said let them on the reception (even if no one works there until 13 hs, so our luggage should stay in a open place without any security, this problem we see it in at least 3 guests more than also didnt like it). When on day 2 they were cleaning, we saw a big row of luggage from guests in the hallway, most of them didnt know their luggage was moved out of their room.