Wish I had 10,000 characters to go on about this place. Absolutely disgusting. We ended up calling Hotels.com to say we had checked in but were leaving due to the filth at this hotel. It shouldn't even be on the website. It taints the hotels.com reputation To get anything taken care of, you must go back up to the front office, (which sadly I didn't get a picture of. That should have been the red flag not to go to our room.) and ring the bell for the man , who must live upstairs, to come down in his nasty slippers and tell him about the scenario you are having.) Couldn't figure AC. He walked down and stuck his finger in the gaping hole to turn it on. Also, there were no hangers, only 1 empty ring on the clothing rod. He gave us 2 hangers that needed rings so we laughingly hung 1 hanger for the 1 ring up there. Supposed to be there 3 nts - usually unpack everything. Take a look at the inside of the dresser drawer. That would keep you from taking anything out of your luggage. There was a broken ironing board but no iron, Again, back to office for 3rd time to request one. We kept feeling ickier and ickier with every item that popped up.Take a look at the sink area and the lamp bases. The bed was the final straw when my husband sat down and the mattress went into a "V" shape.The photo doesn't do it justice. We were in New London for our son's sub-school graduation and wanted something close to the base. We ended up moving to Fairfield Inn, as always lovely and clean & no slippers