Hotel Maya Balam

3.0 star property
City-center Calakmul hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Maya Balam

Interior entrance
Standard Double Room | Iron/ironing board, bed sheets
Exterior
Balcony view
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
    Airport transfer
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Free parking
    Free parking
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Free self parking
The price is $37
$43 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 3 of 3 rooms

Classic Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640

What's nearby

  • Museo Deocundo Acopa Lezama - 4 min walk - 0.4 km
  • Xpujil Ruins - 11 min walk - 1.0 km
  • Becán - 7 min drive - 7.4 km
  • Chicanná - 10 min drive - 9.7 km
  • Hormiguero Ruins - 31 min drive - 20.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 106 min drive
  • Airport drop-off service

Restaurants

  • ‪Carnes y Mariscos - ‬3 min drive
  • ‪Manilkara - ‬14 min walk
  • ‪Restaurante Génesis Calakmul - ‬6 min walk
  • ‪La Pizzeta - ‬10 min walk
  • ‪Ma’alob K’iin - Desayunos, Jugos y Licuadoa - ‬11 min walk

About this property

Hotel Maya Balam

When visiting Calakmul, Hotel Maya Balam is a great choice to consider. Guests looking for a bite to eat can check out El Maná, which serves local cuisine and is open for breakfast and dinner.

Languages

English, Spanish

At a glance

Hotel size

  • 9 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The property charges 5 percent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free secured, uncovered onsite self parking

Transfers

  • Airport drop off on request(available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Coffee/tea in a common area
  • Free daily reception

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Terrace

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Daily housekeeping

Special features

Dining

El Maná - This family restaurant specializes in local cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 90 to 115 for adults, and MXN 90 to 115 for children
  • Airport shuttle service is offered for an extra charge of MXN 1800 per vehicle. Maximum occupancy 6
  • Credit card charges are subject to an extra charge of 5 percent

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Maya Balam
Hotel Maya Balam Xpujil
Maya Balam
Maya Balam Xpujil
Hotel Maya Balam Calakmul
Maya Balam Calakmul
Hotel Maya Balam Hotel
Hotel Maya Balam Calakmul
Hotel Maya Balam Hotel Calakmul

Frequently asked questions

Does Hotel Maya Balam offer free cancellation for a full refund?
Yes, Hotel Maya Balam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Maya Balam?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Maya Balam?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Maya Balam?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 1800 per vehicle.
What are the check-in and check-out times at Hotel Maya Balam?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
Are there restaurants at or near Hotel Maya Balam?
Yes, El Maná offers local cuisine.
What's the area around Hotel Maya Balam like?
Hotel Maya Balam is in the heart of Calakmul, a short 11-minute walk from Xpujil Ruins and 4 minutes' walk from Museo Deocundo Acopa Lezama.

Hotel Maya Balam Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very Good

This basic hotel was very clean. The staff was friendly and helpful with some local things, though they didn't know much about visiting Calakmul. I suggest hiring a professional guide for that. Beds were clean and comfortable. There was actually real cable TV (via satellite) which was nice to entertain the kids after hours of walking through ruins in 100 degree weather. Also, the AC was adjustable and worked well. There is a restaurant that is very convenient and looked pretty clean. It was outdoors yet covered and quite nice. Food quality was passable in a pinch, but meat and chicken were tough. Breakfast eggs and fruit were okay. Overall, the hotel was a good value and one of the best hotels in Xjumpil.
Paul, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Good value
Bed was a hard, safe place, good value
steven, 1-night trip
Verified Hoteles.com guest review

4/10 Fair

No water in the morning. Mattress was uncomfortable. Holes in towels. Very basic set up.
Daniel, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

8 is the score. Everything was fine.
It was fine, blasted hot, pool was nice.
Robert, 1-night trip with friends
Verified Hoteles.com guest review

4/10 Fair

Okay place to stay in the area.
It was a good enough place to stay two nigts for the activities we did around the area.
Denise, 1-night trip
Verified Hoteles.com guest review

6/10 Good

The lady at front desk told me kitchen open at 5:30 am. But did not open til 7:00am. We had a tour book at 7:00am for Calacmul. No breakfest.....
Normand, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

This hotel is in a good location for visiting Bacalar and it's easy to walk to the center of town. The rooms and facilities are clean, the breakfast is okay and the view from the pool on the roof is beautiful.
Thomas, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Dennise, 1-night trip
Verified Expedia guest review

8/10 Very Good

As always a great place to stay for the area. Just wish they'd update/improve the wifi, it's pretty much useless.
Dave, 1-night family trip
Verified Expedia guest review

6/10 Good

We arrived at our room, the beds were not made, we didn't have towels, the staff was notified and they were quick to fix this. In one of the rooms, the TV didn't work. The location is ok to some archeological sites, it is an average stay. We had breakfast the next morning and the options were nice.
Jorge, 1-night family trip
Verified Orbitz guest review

8/10 Very Good

Hotel was adequate. Rooster next door was anoying at 3:00 AM but thats what roosters do. Service was friendly. Cosidering location, probably as good as it gets.
James, 2-night trip with friends
Verified Hoteles.com guest review

8/10 Very Good

The location was good from a archeological sites location. The wifi was horrendous. If you didn't have cell coverage you'd be hooped. Overall the place was OK, staff was great, just cruddy wifi.
Verified Expedia guest review

8/10 Very Good

There was a great deal of wood in the rooms. Adjacent to the hotel was a nice restaurant. The room was well refreshed and included AC. The office was great to help with taxis. On site laundry service. The secluded area was pleasant and pretty. There is a serene ruin in walking distance. Caring staff at hotel and restaurant.
Jesse, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Nevermind the wifi (keeps shutting off)
Nice calm area,far from the stores and restaurants. There's a restaurant on site. I ordered 2 hamburgers and two cokes and they said they didn't have change for a 500 so I ordered two bacon hot dogs as well. I asked them if it'll be ready in about 15-20 minutes,the time it usually takes me to shower. They said 30, no problem. I come out of my room 30 minutes later and they haven't even started cooking my order. 45 minutes pass an no food, it wasn't til the hour or so that my food came out. And the burgers were cold. Long story short avoid the hotel restaurant 1 out of 5 star
Daniel, 1-night family trip
Verified Hoteles.com guest review

6/10 Good

The hotel is okay. There are better options but they were all booked. It was still good. Parking is limited, about 6-7 cars fit, unless they have a bigger parking I didn’t see. Breakfast is okay. It is close to the main road, which leads to Xpujil centro, and also close to Becan, Xpuhil and Chicanna sites, and about 1-2 hour drive from Calakmul site main entrance. We had a nice stay here except for one thing: there was no hot water. Hot water only lasted about 1 minute and then there was nothing, no water at all, unless you use freezing water. I contacted the staff and they say to give it some time and it will come out. It never came out and we had to take showers with cold water! They need to fix this. Other than that, it is a good stay if you want to see the ruins nearby.
Daniel, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

nice staff and good room, but breakfast you have to paid and it is very slow to be served.
Mark, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Cute hotel with some nice touches. The room design was a little awkward with a wardrobe in a blind corner that was hard to access. Bathroom doorway lacked clearance for anyone over 6'1''. Neighbourhood roosters crowed most of the night and sheep added their music in the late afternoon. Being a farmboy, I enjoyed the sounds but others may not. Secure parking onsite. Good value for money. I would like to return.
Scott, 1-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Comfortable little hotel
This is a modest little hotel with all amenities needed for a comfortable short stay. The AC is COLD (yay!) and the rooms are clean. There is also a palapa in the property that serves breakfast starting at 7am if I remember correctly.
Diana, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

We stayed in this hotel so that we could visit Calakmul. The hotel has A/C which is really needed. The staff is friendly and helpful. This is a fairly basic hotel. Good for the night.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable, super clean, good place for rest and go to Calakmul next day.
Claudia, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

Really nice room with good air conditioning. Near center of Xpujil. The highlight for us was the excellent kitchen and tasty local cuisine. Delicious and clearly made fresh. All prices were very economical both for hotel and restaurant.
Fred, 1-night trip
Verified Hoteles.com guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Great place in town
We enjoyed our 3 night stay at the hotel, the restaurant was great, the front desk was helpful, good security guard. Close to the town and other attractions. Wifi was not great, but it may not be heir fault entirely.
michael, 1-night trip
Verified Hoteles.com guest review

8/10 Very Good

Room was updated w improvements. It was quiet & away from the busy street. Nice flat screen TV. Only there was a smell of sewer, not always hot water, no free coffee & no one spoke English. Therefore it was difficult to decider breakfast time, area sightseeing or restaurant recommendations.
2-night trip
Verified Expedia guest review