The Quay Hotel Lavender

3.0 star property
Experience city living at its best – indulge in local flavors then relax over drinks. Discover your home away from home amidst Singapore's shopping haven.

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Photo gallery for The Quay Hotel Lavender

Interior
Property entrance
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Property entrance
In the heart of Singapore, The Quay Hotel Lavender offers a vibrant retreat. Stay connected with in-room WiFi, and unwind at the bar or restaurant after a day of exploring Mustafa Centre and Bugis Street Shopping District. With dry cleaning/laundry services, concierge services, luggage storage and free self parking you're all set for a hassle-free stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi
  • Internet access

Main amenities (9)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Self parking
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Standard Single Room

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Lavender Street, 139, Singapore, SIN, 338739

What's nearby

  • Mustafa Centre - 11 min walk
  • Bugis Street Shopping District - 14 min walk
  • Orchard Road - 5 min drive
  • Marina Bay Sands Casino - 6 min drive
  • Singapore National Stadium - 6 min drive

Getting around

  • Seletar Airport (XSP) - 21 min drive
  • Singapore Changi Airport (SIN) - 25 min drive
  • Senai International Airport (JHB) - 68 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.9 miles/35.2 km
  • Kempas Baru Station - 33 min drive
  • JB Sentral - 44 min drive
  • Bendemeer MRT Station - 4 min walk
  • Lavender Station - 10 min walk
  • Farrer Park Station - 13 min walk

Restaurants

  • ‪Cheng Mun Chee Kee Pig Organ Soup - ‬2 min walk
  • ‪Chye Seng Huat Hardware - ‬2 min walk
  • ‪Kok Kee Wanton Noodles - ‬2 min walk
  • ‪Prince Noodles - ‬2 min walk
  • ‪Lola Faye Cafe - ‬2 min walk

About this property

The Quay Hotel Lavender

The Quay Hotel Lavender offers a great location, putting you within a 15-minute walk of Mustafa Centre and Bugis Street Shopping District. Guests looking for a bite to eat can check out Petite Menu, which serves international cuisine. Also, Gardens by the Bay and Orchard Road are just a 5-minute drive away. The property is just a short walk to public transportation: Bendemeer MRT Station is 4 minutes and Lavender Station is 10 minutes.

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Malay

At a glance

DONE

Hotel size

    • 105 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2008
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Petite Menu - This restaurant specializes in international cuisine.

Fees & policies

Refundable deposits

  • Deposit: SGD 100.00 per stay

Parking

  • Self parking is available for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Aqueen Hotel Lavender
Aqueen Lavender
Aqueen Lavender Hotel Singapore
Aqueen Lavender Singapore
Hotel Aqueen Lavender
Lavender Aqueen Hotel
Aqueen Hotel Lavender Singapore
Aqueen Hotel Lavender

Frequently asked questions

Does The Quay Hotel Lavender offer free cancellation for a full refund?

Yes, The Quay Hotel Lavender does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Quay Hotel Lavender?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Quay Hotel Lavender?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at The Quay Hotel Lavender?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at The Quay Hotel Lavender?

No, this hotel doesn't have a casino, but Marina Bay Sands Casino (6-min drive) and Resort World Sentosa Casino (15-min drive) are both nearby.

Are there restaurants at or near The Quay Hotel Lavender?

Yes, Petite Menu offers international cuisine.

What's the area around The Quay Hotel Lavender like?

The Quay Hotel Lavender is a short 4-minute walk from Bendemeer MRT Station and 11 minutes' walk from Mustafa Centre.

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The Quay Hotel Lavender Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Very good

더블침대 임의로 합쳤는데 다음날 바로 제대로 합쳐서 베딩해주시는 센스있는 호텔
Inseo, 4-night trip

10/10 Exceptional

Awesome
Good and private
Allagan, 2-night trip

8/10 Very good

Good room assigned to me. Spacious
Boon hui, 1-night trip

10/10 Exceptional

Allagan, 1-night trip

8/10 Very good

Boon hui, 1-night trip

8/10 Very good

Boon hui, 1-night trip

2/10 Poor

The back of the door and carpet is so dirty that I can see the dirt from the corner of the room. Aircon is so dusty and the wall all is not furnished well
Adeline, 1-night trip

2/10 Poor

とにかくスタッフが謝らない。サービスが遅れようが間違えたものを配達しようがこっちが悪いという態度を一切曲げない。
15-night trip

10/10 Exceptional

Thumbs up !
All good except no carpark for guests...
1-night trip

10/10 Exceptional

Good👍
All staff very helpful and nice specialist the customer service Joviel very helpful and nice person.
Tey, 2-night trip

4/10 Fair

Disappointing stay!
Pros: Room was decent size enough for 1 pax. Basic necessities were provided. Cleanliness done by the housekeeping team on a daily basis was meeting expectation. Cons: First entry into the room with musky smell originating from the toilet. The small ventilation fan and wet soaked bath curtains were the reason. Since this is a single bed, the layout of this type in this hotel are just beside the lifts. You’ll hear the working mechanism sound of the lifts going up and down until the late night and beyond. The layout and design of this is simply not reasonable and purely for the sake of maximising the room capacity for profit. Any request for a room change will be an upgrade and a small fee for each night will be imposed. Ridiculous. The aircon is wacky. When you’re set the speed and temperature, it gets cold but after a long time, it will just operate in economical mode or power saver mode making the room stuffy and warm again. Readjustment again seems to do the trick but it’s annoying.
Steven, 4-night trip

6/10 Good

ok for a short stay
Hotel staff, especially Peter and David on a night were lovely and really helpful, helped move us rooms and helped find a missing item we had left. Overall, it was ok for a quick trip to Singapore as the place Is so expensive anyway - its a quick walk to the city mall and a quick walk to the train station. However, we found that the rooms were outdated, single glazing glass meant you could hear everything from birds to builders at 5am. Unfortunately we left the room each morning covered in bug bites and the bed and pillows were the most uncomfortable things I’ve ever slept on. Also other hotel goers were incredibly rude and would shout outside their rooms from am to 12am daily - obviously the hotel and staff are not at fault. However, it is a basic, budget hotel and it is in a convenient location, for a quick one or two night stay it is ok.
Thomas, 4-night trip

4/10 Fair

Trés moyen, mais accès facile
Une chambre réservée pour 3 ado s'est avérée être une chambre avec 2 lits simples. Pas de lit ajouté. On nous a proposé de coller les 2 lits pour qu'ils dorment tous ensemble. Les salles de bain nécessitent une rénovation. Le personnel est agréable. La proximité avec la principale ligne de métro (MRT bleu) pour rejoindre tous les lieux touristique est pratique.
Karine, 4-night trip

10/10 Exceptional

一入到去有一個香氣,而且房間好舒服有街景
2-night trip

2/10 Poor

Too loud. People in other rooms were keep slamming the doors and constantly talking to each other loudly until 2 am in the morning. Finally I had to call the receptionist to tell them to be quit.
1-night trip

4/10 Fair

Dung, 6-night trip

10/10 Exceptional

Sarantis, 2-night trip

4/10 Fair

2-night trip

10/10 Exceptional

コスパの良いホテル
市内中心部から少し離れていますが地下鉄が2駅利用でき、不便は感じませんでした。室内は清潔感あり良かったですが、シャワーは気をつけて使わないとトイレ側まで濡れます。少々早めの時間に到着したのですが部屋が空いていてチェックインさせてもらいました。ありがとうございました。
1-night trip

6/10 Good

7-night trip

6/10 Good

쏘쏘
바로옆도롯가쌔벽녘샛소리많이많늬공간ㅇㅣ마늬협쏘, 지하철위치좋음, 주변에간단한요깃거리있음
3-night trip

10/10 Exceptional

Quality and Affordable!
It was my first time staying at the Aqueen Lavender and it was the best place I could possibly have stayed in for my budget. As a solo traveler, the room was appropriately sized and I stayed in full comfort. Housekeeping service was excellent! One of the best aspects was the location: less than 5 minute walking distance to Bendemeer MRT station (Downtown Line), Lavender MRT, and various bus stations, all of which connected me quite quickly to the tourist attraction spots and the CBD area. This hotel is as centrally located as you can get! Very easy for first-time visitors to Singapore who want to stay closer to central. All the staff members were very friendly and assisted me as best possible, whether it was directions, special needs, etc. Maximum score for me! Thank you, Aqueen Lavender!
Jayshendra, 5-night trip

6/10 Good

普通です。場所も問題なしです。
3-night trip

8/10 Very good

I can't expect too much out of a reasonable price. The interiors were outdated and some corners of the room that may not be always apparent to the housekeeping were taken for granted (in short it was a little dirty but not completely). Nevertheless, it was alright for a one night stay.
Ice, 1-night trip

8/10 Very good

Decent valuable for price
1-night trip