For me, this hotel has always been the perfect place. The service is impeccable and incredibly friendly. It is in a great location with easy access to lines, while also not being in the middle of a tourist-heavy location like Times Square. I love the Chinatown, Little Italy, and SoHo walking access as well. Most of the rooms have some type of balcony, which is extremely rare in NYC, and you get a great view of both the old and new from them. Don't tell anyone about this hotel. It's too good. :)