The bad!( first beacuse thats what everybody wants to know:)
1.We arrived around 22:30 due to a flight delay and we had to pay a tax of 30 euros for checking in after 20:00.This felt like a hustle! You should not be paying extra for checking in regardless of arrival time.
2.The room cleaning it is done only until 11:00. If you are not a morning person or have to stay in a little late, there will be NO cleaning in that day. We left the room twice around 11:15-11:30 and we found it exactly as we left it. It would be nice if they cleaned until 12:00 instead of 11:00.
3.The cleaning lady was arrogant, kept complaining to us about leaving the room after 11 and finishing her program at 11 and having to stay over, but in 5 nights she only cleaned once after 11:00 (around 11:15) Complaining to clients is not professional and creates a bad impression.
4.The breakfast was comprised everyday of a coffee or cappuccino and a croissant.
When i asked for decaff, i had to pay a price difference. That seemed very discriminatory and stupid. You had to walk 200-300 metres to get there
The good
1.The bathroom was small but very functional, the shower was spacious for a small bathroom. It was well ventilated and well lit.
2.The room was clean when somebody decided to clean it :)
3.The staff at the reception was very nice and welcoming
4.The propriety was very nice and tastefuly decorated
5.The location was good, close to the metro and in 10-15minutes walking distance to the Colosseum