In the heart of Veracruz, Balajú Hotel & Suites offers a warm welcome with a terrace and outdoor pool. Enjoy convenient amenities like dry cleaning services, luggage storage, and free in-room WiFi. Helpful staff have left a lasting impression on previous guests.
General Heriberto Jara Intl. Airport (VER) - 28 min drive
Veracruz Central Station - 9 min drive
Restaurants
Gran Cafe del Portal Boulevard - 5 min walk
Che Tango - 5 min walk
Vip's - 5 min walk
El Rey del Ceviche - 1 min walk
Sirloin Villarrica Acuario - 4 min walk
About this property
Balajú Hotel & Suites
When you stay at Balajú Hotel & Suites, you'll be just a 5-minute drive from Veracruz Aquarium and Veracruz Harbour. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, Zócalo and Plaza Las Americas Shopping Mall are within a short drive. Fellow travelers like the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
68 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Room service (limited hours)
What to do
Beach nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 10:30 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz
Frequently asked questions
Does Balajú Hotel & Suites offer free cancellation for a full refund?
Yes, Balajú Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Balajú Hotel & Suites?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 10:30 PM.
Are pets allowed at Balajú Hotel & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Balajú Hotel & Suites?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Balajú Hotel & Suites?
Check-in start time: 3:00 PM; Check-in end time: 4:00 PM. Check-out time is noon.
Is there an onsite casino at Balajú Hotel & Suites?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (6-min drive) and Big Bola Casino (8-min drive) are both nearby.
What is there to do at Balajú Hotel & Suites and nearby?
Balajú Hotel & Suites has an outdoor pool.
Are there restaurants at or near Balajú Hotel & Suites?
Yes, there's an onsite restaurant.
What's the area around Balajú Hotel & Suites like?
Balajú Hotel & Suites is a short 4-minute walk from Veracruz Aquarium and 15 minutes' walk from Malecón de Veracruz.
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Balajú Hotel & Suites Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
Sep 12, 2024
Very nic place to stay great staff
Charles
Charles, 4-night trip
10/10 Exceptional
Nov 22, 2024
Excelente trato
CHAINA
CHAINA, 2-night trip
10/10 Exceptional
Aug 17, 2024
Excellent rooms! Short walk to the aquarium.
Josephine
Josephine, 2-night trip
10/10 Exceptional
Feb 6, 2023
Everything was great... exellent location...staff was great too
Tania
Tania, 3-night trip
10/10 Exceptional
Nov 15, 2022
Excellent hotel very clean 100% recommend
Miguel
Miguel, 8-night trip
10/10 Exceptional
Mar 17, 2024
Good customer service , convenience location , friendly people
Omar
Omar, 1-night trip
6/10 Good
Jul 21, 2024
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
norma borjas
norma borjas, 3-night trip
6/10 Good
Jun 6, 2024
Very nice
Tania
Tania, 2-night trip
10/10 Exceptional
Sep 21, 2022
Fine good hotel
manuel
manuel, 1-night trip
6/10 Good
Oct 16, 2024
Disappointing
The best thing about this hotel was the staff. They were always very helpful and polite
However the room itself came up short. The air conditioning was extremely noisy which made it difficult to sleep. The room also smelled moldy I tried opening the screen door to let air circulate but it didn’t really help. The last night I was there I could get no hot water from the shower which was annoying. But my biggest complaint was that the WiFi was very unreliable. It was impossible to stream entertainment as the signal kept cutting off. I would not return to this hotel
Rhona
Rhona, 3-night trip
8/10 Very good
Apr 4, 2024
Ok
Jose Luis
Jose Luis, 1-night trip
2/10 Poor
Jan 21, 2024
Mal personal
Yolanda
Yolanda, 1-night trip
8/10 Very good
Feb 19, 2025
Jorge Isaac
Jorge Isaac, 2-night trip
10/10 Exceptional
Feb 17, 2025
Abelardo
Abelardo, 1-night trip
6/10 Good
Jan 23, 2025
LUIS
LUIS, 2-night trip
10/10 Exceptional
Jan 10, 2025
Rafael
Rafael, 2-night trip
10/10 Exceptional
Dec 20, 2024
Juan
Juan, 1-night trip
6/10 Good
Nov 25, 2024
Rubén
Rubén, 1-night trip
10/10 Exceptional
Nov 10, 2024
Jose Juan
Jose Juan, 2-night trip
8/10 Very good
Nov 5, 2024
Es un hotel sencillo, pero agradable. La puerta de la habitación no cerraba muy bien, tenías que “azotarla” y asegurarte que había cerrado. Un día se le colocó el letrero de “no molestar” para que no realizaran el aseo en ese momento y regresamos de desayunar y estaban limpiándolo. Tienen poco personal para ir por los vehículos y es el mismo que sube a ayudar con las maletas. El desayuno de cortesía es diminuto (café o té, fruta o jugo y una pieza de pan dulce), mejor deberían otorgar un pequeño descuento a los huéspedes sobre los paquetes de desayuno.
Fabiola
Fabiola, 3-night trip
8/10 Very good
Nov 4, 2024
Es un buen hotel con las características que acabo de mencionar.
Yo lo recomendaría, lo único malo es que el desayuno incluido, considte en un pan, una taza de café o té y unas 8 rebanadas de fruta, ese es el desayuno incluido.
David
David, 2-night trip
10/10 Exceptional
Oct 31, 2024
Eliseo Ricardo
Eliseo Ricardo, 4-night trip
10/10 Exceptional
Oct 21, 2024
Hotel en ubicacion privilegiada. Habitacion espaciosa y limpia, Desayuno buffet Muy bueno y a precio accesible. Lo no tan positivo, Actitud del valet parking del turno de dia.
Miguel Pulgaron
Miguel Pulgaron, 2-night trip
8/10 Very good
Oct 15, 2024
Edgar
Edgar, 2-night trip
10/10 Exceptional
Oct 13, 2024
Me gustó la limpieza atención y ubicacion, ya que por el costo, lo vale, sin embargo la cortesia del desayuno solo incluye cafe fruta y pan, lo demas tiene un costo y nobes muy bueno