We have stayed at this hotel a few times over the years and we recommend it to whoever inquires about places to stay in Deadwood. This time was not the best. First, the room was freezing, and I had to Google the instructions on how to work the thermostat. I did ask for an extra pillow, I didn't get one, but I do understand that one may have not been available. Then there was something on the bathroom floor, we could not figure out what it was, we used a towel to clean it up. The first morning, we went to make coffee and there was a crushed beer can under the coffee maker. I called the front desk to see about getting the room cleaned a little better and told her I'd let her know when we left for the day. I then went to take a shower and there were no washcloths. When we left I stopped at the front desk and told her we were leaving for the day. She said she'd let housekeeping know. We returned roughly 8 or 9 hours later, and nothing was done! Emily went in and done it all while we were at dinner. She was exceptional and did more than I expected her to!
Now to go back to the first morning, no breakfast unless you'd want a bagel. There was no batter to have pancakes and no milk to have cereal. We waited because someone was going to refill it but they didn't come so we had to go elsewhere for breakfast. No coffee in our room either morning. 2nd morning, a bunch of coffee grounds in the cup. Emily deserves a kudos as she did what the housekeeper should have done to begin with.