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Urban by CityBlue, Kampala

4.5 star property
Luxury hotel in Kampala with outdoor pool and restaurant

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Photo gallery for Urban by CityBlue, Kampala

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Bar (on property)
Suite | Minibar, in-room safe, desk, blackout drapes
Suite | Private kitchenette | Fridge, coffee/tea maker
In the heart of Kampala, Urban by CityBlue offers a tranquil retreat with an international cuisine restaurant and a poolside location. Savor English breakfast, unwind at the outdoor pool or explore the nearby garden. With dry cleaning services and free in-room WiFi, this luxury hotel has left guests feeling relaxed.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free breakfast
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Poolside Room

Poolside Room | Minibar, in-room safe, desk, blackout drapes

Poolside Room

Highlights

Balcony
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Club Room

Superior Club Room | Minibar, in-room safe, desk, blackout drapes

Superior Club Room

Highlights

Balcony
Air conditioning
Refrigerator
Plasma TV
Sofa bed
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Plasma TV
Separate bedroom
Sofa bed
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Club Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Club Room

Highlights

Balcony
Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Minibar, in-room safe, desk, blackout drapes

Twin Room

Highlights

Air conditioning
Refrigerator
Plasma TV
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Akii Bua Rd, Kampala, 7096

What's nearby

  • Makerere University - 13 min walk - 1.1 km
  • Mulago National Specialized Hospital - 16 min walk - 1.4 km
  • Uganda Golf Course - 17 min walk - 1.5 km
  • Uganda National Museum - 19 min walk - 1.7 km
  • The Acacia Mall - 2 min drive - 2.3 km

Getting around

  • Entebbe Intl. Airport (EBB) - 50 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Chicken Tonight, Wandegeya - ‬10 min walk
  • ‪Café Javas - ‬15 min walk
  • ‪Bight of Benin - ‬8 min walk
  • ‪Valhala - ‬6 min walk
  • ‪Deep Blue - ‬12 min walk

About this property

Urban by CityBlue, Kampala

Urban by CityBlue, Kampala is a great choice for a stay in Kampala. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Mamba, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 16 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Cafe Mamba - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of UGX 175000 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Urban CityBlue Kampala Hotel
Urban CityBlue Hotel
Urban CityBlue Kampala
Urban CityBlue
Mamba Point Guesthouse Hotel Kampala
Urban by CityBlue, Kampala Hotel
Urban by CityBlue, Kampala Kampala
Urban by CityBlue, Kampala Hotel Kampala

Frequently asked questions

Does Urban by CityBlue, Kampala offer free cancellation for a full refund?

Yes, Urban by CityBlue, Kampala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Urban by CityBlue, Kampala?

Yes, there's an outdoor pool.

Are pets allowed at Urban by CityBlue, Kampala?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Urban by CityBlue, Kampala?

Yes, there's free self parking.

Is airport shuttle service offered by Urban by CityBlue, Kampala?

Yes, an airport shuttle is available. The charge is UGX 175000 per person one-way.

What are the check-in and check-out times at Urban by CityBlue, Kampala?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 10 AM.

What is there to do at Urban by CityBlue, Kampala and nearby?

Urban by CityBlue, Kampala has an outdoor pool and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Urban by CityBlue, Kampala?

Yes, Cafe Mamba offers international cuisine and poolside dining.

What's the area around Urban by CityBlue, Kampala like?

Urban by CityBlue, Kampala is a short 13-minute walk from Makerere University and 16 minutes' walk from Mulago National Specialized Hospital.

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Urban by CityBlue, Kampala Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Very good

It has a very good ambiance. The rooms are very well done and clean
3-night trip

10/10 Exceptional

Excellent
Super hôtel bien localisé.
Apophia, 4-night trip

10/10 Exceptional

Joseph, 1-night trip

8/10 Very good

Daniel, 5-night trip

10/10 Exceptional

Large, clean rooms
Nice, clean, large rooms with big bathrooms. Never saw anyone in the pool! But a great place to relax and eat. Wifi was good. Only problem was the loud music from the poolside area at night until 10pm so if you need to sleep before then and are sensitive to noise, perhaps avoid this hotel
Suzanne, 9-night trip

10/10 Exceptional

9-night trip

6/10 Good

Staff was very good. Internet acceptable. There is NO gym at the hotel despite what is advertised online. Pool is tiny. Location ok but no easy access to shopping, restaurants by foot.
Margot, 13-night trip

10/10 Exceptional

Surpricingly cosy hitten gem
Great room, Great food and service. Unfortunately my stay was shadowed by the fact that I lost my phone in the restaurant and nobody could find it.
Tue, 2-night trip

8/10 Very good

Nice location, good stay
We had a good two nights at Urban in Kampala. The location was on a quiet street, which was very nice compared to other neighborhoods in the city. The hotel staff replied quickly to emails and arranged a driver to pick us up at the airport. He was more expensive than some other drivers who were recommended to us but the ease of the hotel booking for us was worth it. The restaurant at the hotel was fine for a late dinner and breakfast each day was a nice buffet with eggs cooked to order. The rooms were fine - a little water damage in the bathroom above the shower, but otherwise clean. Appreciated the 4 bottles of water daily.
Lynn, 3-night trip

8/10 Very good

12-night trip

10/10 Exceptional

cozy and comfortable Hotel with nice garden and pool view. the breakfast meals could be improved abit with more local dishes
2-night trip

10/10 Exceptional

A great mid-market hotel
A great place to stay. Not much from the outside but rooms surround a lovely internal courtyard. Rooms simple, comfortable and clean. Service always prompt and friendly. Food not at all bad.
Paul, 4-night trip

8/10 Very good

As always staff make the real difference and the team here have been extremely helpful and cooperative with all our needs. The room is clean, well furnished and a very good size (think I went for the superior). The shower is better than mine at home...
3-night trip

10/10 Exceptional

3-night trip

4/10 Fair

HYUNJU, 13-night trip

6/10 Good

Not bad, but could definitely be improved.
The staff at reception are friendly and professional. Unfortunately, when I arrived in my room, the floor was dirty despite my having booked the room in advance. There was a blackout on the second night of my stay and the air conditioning stopped working. They were going to upgrade me to another room, but just as they were asking me to pack to change rooms, the air conditioning began to work again.
Kimberly, 2-night trip

8/10 Very good

Nice place, enjoyed breakfast by the pool. The pool area needs a little bit of TLC and updating, only two loungers at the pool, but the rooms were clean and comfortable.
Sarah, 1-night trip

6/10 Good

average
vinesh, 3-night trip

4/10 Fair

We came to check in at around 5pm. They advised us that they gave our room to another person. I informed that this was not proper business they wanted us to go to another room and told us that we would have to pay $30 more I advised them that it was not good business practice for them to do this. They then advised us that they can put us in another room until tomorrow and then told us we will then have to move to the room we paid for on that day when I asked to speak to a manager they advised me that the manager was not there.the next day after breakfast my wife and I was leaving to do our tour. the front desk runs outside to ask us when we would be back after stating to them that we were not sure of the time they advised us that must tell them something because we need to change rooms. This back and forth cnversation resulted in us being late to our tour and causing us to miss out on a lot of time. When we got back to the hotel they told us we need to change rooms because they needed that room for a customer. We ask was our room ready they told us NO and that we have to move our stuff out of the room. I advised them that I need to speak with the district or regionial manager they had the Chef come out to talk to me. Who has nothing to do with the booking of the rooms. Finally after about 45 miniutes they advised me that the room was clean and ready for us to move in. This was my wife and I first visit to Uganda and to this establishment. NO CUSTOMER SERVICE AT ALL!
Rodney, 3-night trip

8/10 Very good

5-night trip

8/10 Very good

Callum, 7-night trip

8/10 Very good

N, 3-night trip

10/10 Exceptional

The rooms and set up (around the pool) is cozy and has a great "feel". The location is convenient if you need to be in town. The rooms are great, with big windows and lots of light. The gym equipment was broken when I was there but the area is safe so you can jog outside as well. The restaurant is great with some excellent stone oven pizza.
1-night trip

10/10 Exceptional

Ideal für Geschäftsreisende, die nicht in den ganz großen Kettenhotels wohnen wollen. Alles funktioniert, helle und offene Bauweise, gute Belichtung der Zimmer, große Schreibtische, trotzdem hat die Anlage noch einen familiären Charakter. Kein überflüssiger Schnickschnack. Einziger Luxus ist der saubere Pool. Manchmal ist die Bar abends etwas laut.
6-night trip

6/10 Good

good,clean value
the hotel is a good value option in an area surrounded by more expensive hotels.Most hotels in the aera seam to have problems with their tv's and the gym really isn't a gym but a small room with one exercise bike in it and 3 weights. food was nice and staff pleasant .Pool to small n shallow to swim laps in but perfectly adequate for lounging in or letting kids splash around in it
Steven, 1-night trip