At Hotel Los Portales, immerse yourself in a tranquil retreat with a free breakfast buffet, soothing spa services, and an inviting pool. Relax on the sun-kissed terrace or stroll through the beautiful garden.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Airport transfer
Bar
Electric vehicle charging point
Spa
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Fitness center
24-hour room service
Spa services
24-hour business center
Business center
Airport shuttle
Terrace
24-hour front desk
Air conditioning
Feel at home (6)
Free cribs/infant beds
Separate bedroom
Television
Garden
Terrace
Daily housekeeping
The current price is $93
$93
$107 total
includes taxes & fees
Apr 22 - Apr 23
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
Highlights
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
91 sq m
Sleeps 4
1 King Bed OR 1 Queen Bed
View all photos for Standard Apartment, 2 Bedrooms
Standard Apartment, 2 Bedrooms
Highlights
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Blackout drapes/curtains
85 sq m
Sleeps 4
2 Twin Beds
View all photos for Executive Suite, 2 Bedrooms, Kitchenette
Rotonda Los Encuentros 500 metros norte, Chinandega
What's nearby
Museo Chorotega-Nicarao - 10 min walk - 0.9 km
Iglesia El Calvario - 15 min walk - 1.3 km
San Antonio Church - 3 min drive - 2.1 km
Mausoleum of Rubén Darío's Mother - 3 min drive - 2.2 km
Santa Ana Parish - 4 min drive - 2.4 km
Getting around
Augusto C. Sandino Intl. Airport (MGA) - 164 min drive
Airport shuttle (surcharge)
Restaurants
El Nogal - 3 min drive
Plaza Farallones - 3 min walk
McDonald's - 10 min walk
Taquitos El calvario - 15 min walk
Las Tejitas - 14 min walk
About this property
Hotel Los Portales
When visiting Chinandega, Hotel Los Portales is a great choice to consider. Guests can indulge in massages and enjoy French cuisine at La Terraza, which is open for lunch and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6 AM–10:00 AM
Restaurant
Bar/lounge
Barbecue grills
24-hour room service
Snack bar/deli
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Spa services
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
La Terraza - This restaurant specializes in French cuisine and serves lunch and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 130 per person (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Hotel Los Portales Chinandega
Hotel Los Portales
Los Portales Chinandega
Hotel Los Portales Hotel
Hotel Los Portales Chinandega
Hotel Los Portales Hotel Chinandega
Frequently asked questions
Does Hotel Los Portales offer free cancellation for a full refund?
Yes, Hotel Los Portales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Los Portales?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Los Portales?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Los Portales?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Los Portales?
Yes, an airport shuttle is available. The charge is USD 130 per person one-way.
What are the check-in and check-out times at Hotel Los Portales?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Los Portales and nearby?
Hotel Los Portales has an outdoor pool and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Hotel Los Portales?
Yes, La Terraza offers French cuisine.
What's the area around Hotel Los Portales like?
Hotel Los Portales is a short 10-minute walk from Museo Chorotega-Nicarao and 15 minutes' walk from Iglesia El Calvario.
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Hotel Los Portales Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 20, 2025
We have been here a few times and every time it has been a really good experience. They always provide excellent customer service that’s why we always come back.
Marcia
Marcia, 1-night trip
10/10 Exceptional
Nov 18, 2024
Great experience, staff and most important part clean
Maria Margarita
Maria Margarita, 3-night trip
10/10 Exceptional
Sep 1, 2024
Lovely location, great staff And great service
Lovely staff will definitely come back.
Anibal
Anibal, 4-night trip
8/10 Very good
Jul 30, 2024
I really enjoyed my stay at the hotel, the staff was very professional and attentive. I will stay again in the near future.
Freddy
Freddy, 1-night trip
10/10 Exceptional
Apr 28, 2024
Very clen and beautiful hotel and super friendly staff olso excellent food and drinks.
Carlos
Carlos, 3-night trip
10/10 Exceptional
Nov 22, 2024
Beautiful hotel but they delay your check out until someone goes to the room to check it. It is strange and that is the reasons I might be looking for other options.
Mario
Mario, 1-night trip
10/10 Exceptional
Jul 12, 2024
Very well kept and clean. staff was professional and friendly.
Reyna M.
Reyna M., 1-night trip
10/10 Exceptional
Aug 10, 2024
Lizjorge
Always great accommodation in our room.
The pool is always clean the staff is great. Breakfast is a good selection of food however they can upgrade the special of the day for the guests like wings, chicken bites, the drinks but in general great place to be 😊
Isabel
Isabel, 3-night trip
10/10 Exceptional
Mar 4, 2023
Rooms are nice, bathroom was very clean shower with hot water, bed is comfortable, breakfast was included, staff was very attentive and friendly
SUHAILY
10/10 Exceptional
Oct 5, 2024
Very good hotel, only no coffee machine in the room
KE
KE, 1-night trip
10/10 Exceptional
Oct 26, 2023
Excellent service and cleaniness
Sergio
Sergio, 1-night trip
8/10 Very good
May 15, 2023
Nice place to stay, breakfast is good. Will probably come back.
Francisco
Francisco, 1-night trip
10/10 Exceptional
Jul 13, 2024
Wow! What a treasure! We will definitely stay here again. The staff, the rooms, the beautiful property…all incredible! The hotel breakfast alone was worth coming back for. Our breakfast server was the best we ever had anywhere. Multiple restaurants within a few minutes walking distance. We are at Dragonfly last night and it was wonderful. The pool at Los Portales is lovely as well! Very impressed!
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Aug 12, 2022
Anniversary #37
I LOVE ALL ABOUT THIS PLACE. VERY COMFORTING & CLEAN, GREAT BREAKFAST
Isabel
Isabel, 3-night trip
10/10 Exceptional
Jul 24, 2023
Love it here ☀️
We always have a great time at los portales hotel. The staff is friendly and courteous. We have fun here!! The foods not bad! I love NACATAMALES.
Isabel
Isabel, 3-night trip
10/10 Exceptional
Mar 18, 2024
Was an overall nice yet affordable hotel. Only negative was that the lighting to the Hotel entrance after a certain time seems to be turn off. I understand off energy consumption but a sensor and of course the lights to the main entrance of the hotel.
Verified traveler
2-night trip
10/10 Exceptional
Mar 16, 2023
Clean and well taken care of
Hector
Hector, 1-night trip
4/10 Fair
Dec 19, 2023
I was force to pay $15.00 for a towel that they say I took, I was never walk through the amount of towels. The place is beautiful. This has happened before to my daughter as well.
sergio
sergio, 1-night trip
6/10 Good
Aug 21, 2024
Overall this is a nice place to stay when compared to other hotels in Chinadega. They have a very good breakfast, It’s quiet and clean, and staff is friendly. However, the internet signal in my room was very poor and my device disconnected frequently from the wifi. Additionally, the internet speed was slow and did not allow me to download pictures messages. Lastly, it is listed that this hotel has a gym and spa and that is no longer accurate. Expedia and Los portales need to update the gym and spa part. In the gym picture it shows a treadmill which is no longer available. What they do have is Pilates classes that are only available to women (this is what the receptionist told me when I asked about the gym).
Mario
Mario, 16-night trip
6/10 Good
Apr 6, 2023
Room smell humedity, bathroom fan sounds like it’s gonna brake. Nobogy helped me with my lugagge.
Maria
Maria, 1-night trip
10/10 Exceptional
Sep 19, 2024
5-Star Review of The Portales Hotel in Chinandega!
I recently had the pleasure of staying at The Portales Hotel in Chinandega, Nicaragua, and I can’t recommend it highly enough! From the moment we arrived, the welcoming atmosphere and outstanding service made us feel like we were part of a family.
The pool is absolutely stunning—clean, beautifully designed, and the perfect temperature! It was a fantastic place to relax during the warm days.
Breakfast was a highlight of each morning. The all-you-can-eat buffet offered a wide variety of delicious options, and I loved that I could order my eggs cooked exactly how I wanted. Breakfast service from 6 to 11 AM made it easy to enjoy a leisurely start to the day.
For lunch and dinner, the culinary offerings were exceptional! I especially recommend trying the salmon with veggies; it was simply phenomenal! Each meal was thoughtfully prepared, and the flavors were incredible.
The rooms are perfect for unwinding after a day of exploration. The air conditioning was a blessing, the WiFi was excellent, and the spacious bathrooms with walk-in showers were such a treat. Our room was consistently cleaned, ensuring a comfortable stay.
What truly stood out, however, was the amazing staff. From Crishian and Francisco at the bar to the lovely concierge team—Heidy, Lorena, Stephanie, and Milagro—their warm smiles and friendly demeanor made every interaction a joy. Jorge was also fantastic.
Alexandra
Alexandra, 3-night trip
2/10 Poor
Nov 25, 2022
We’ve stayed at this hotel several times, every time we travel to Nicaragua to visit family. Clean hotel, great rooms, delicious food.
My review is just for the front desk lady ( I failed to get her name ) she was working on 11/24/22 3am, I had to check out at this time because I had to be at the airport at 6am. Anyway, as I am walking out I have to turn in the room key because if you don’t they charge you $10. She tells me to wait so she can inspect the room ( this has never happened every time we’ve stayed here) , we wait for her to come back from the room, she comes back like 20 minutes later , and tells me we have to pay $26 because a TOWEL IS A DIRTY!!!!! Not a hole.. not cut, not missing, a towel was dirty… I said excuse me? She said yes , we have to charge you because the towel in the bathroom is dirty with dirt, I had to laugh and asked if the hotel didn’t have a washing machine?
I hope this gets to the manager and owner because charging a guest for a dirty towel is insulting, we will never stay in this hotel again, go next door to the fallarones hotel instead!
Angel
Angel, 4-night trip
8/10 Very good
Feb 28, 2025
Falta servicio de gimnasio
El sitio está muy bien mantenido y muy bien ubicado. Es una lástima que ahora no tenga gimnasio para los huespedes, siendo que ese era un muy buen complemento.