It's unfortunate what happened to me on the last day. We couldn't go out to Houston. The hurricane was already developing and for safety reasons we decided to stay. The lady came to the room and knocked and told us that we should go pay later. She called and threatened us that if we didn't go. The police were going to call us as if we were criminals, I and my family were on vacation, it is a lack of respect even though upon our arrival they ask me for a card for additional charges. The building where we were did not have any security. The doors were unlocked. The food was poor. The place looked very bad, sorry, they were wandering around the area, we were worried about our car and that someone was going to get to the room. The experience was not good. The room was good, the beds and the air, the TV, for the rest, the service was very bad. ……