Tabist THE GREEN OTARU offers a great location, putting you within just a 10-minute walk of Otaru Canal. Guests indulge in massages, then grab a bite to eat at the restaurant. The property is just a short walk to public transportation: Otaru Station is 4 minutes away.
Languages
English, Japanese, Russian
At a glance
Hotel size
204 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 15
Check-out time is 10 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Additional fees apply to children 0-12 years old for breakfast.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Onsite self parking (JPY 1500 per night)
Onsite parking limited
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–9:30 AM
Restaurant
Coffee/tea in a common area
What to do
Hot springs
Working away
Computer station
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
2 buildings/towers
Built in 1972
Accessibility
Elevator
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
More
Daily housekeeping
Special features
Spa
Services include massages. There are hot springs open between 3:00 PM and midnight.
Dining
Gabbiano - Onsite bistro.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1300 per person
Late check-out can be arranged for an extra charge of JPY 1000 (subject to availability)
Parking
Self parking costs JPY 1500 per night
Pool, spa, & gym (if applicable)
Hot springs access available from 3:00 PM to midnight
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Does Tabist THE GREEN OTARU offer free cancellation for a full refund?
Yes, Tabist THE GREEN OTARU does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tabist THE GREEN OTARU?
Sorry, pets aren't allowed.
Is parking offered on site at Tabist THE GREEN OTARU?
Yes. Self parking costs JPY 1500 per night. Parking spots may be limited.
What are the check-in and check-out times at Tabist THE GREEN OTARU?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 10 AM. Late check-out is available for a charge of JPY 1000 (subject to availability).
What is there to do at Tabist THE GREEN OTARU and nearby?
Onsite recreation at Tabist THE GREEN OTARU includes hot springs.
Are there restaurants at or near Tabist THE GREEN OTARU?
Yes, there's an onsite restaurant, gabbiano.
What's the area around Tabist THE GREEN OTARU like?
Tabist THE GREEN OTARU is in the heart of Otaru, a short 4-minute walk from Otaru Station and 8 minutes' walk from Otaru Canal.
Tabist THE GREEN OTARU Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Good
Jun 23, 2024
meng
meng, 3-night trip
Verified Expedia guest review
6/10 Good
Mar 14, 2024
Nicholas
Nicholas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 12, 2024
Nicholas
Nicholas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 7, 2024
Carli
Carli, 7-night trip
Verified Expedia guest review
8/10 Very Good
Jan 7, 2024
The room is very small especially the bath room, hard to move around. The wall is thin, can hear next room talking louder. But the location is really good. Walkable distance to otaru station, Otaru canal. Front staff is nice too. Help us to make a phone call to my next hotel in Niseko.
Lili
Lili, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 31, 2023
When I booked and paid, car parking and breakfast was included. But when I checked in, car parking and breakfast was not given and asked for extra charges. They are making fool
Imran
Imran, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 30, 2021
N
N, 2-night trip
Verified Expedia guest review
2/10 Poor
Jan 7, 2021
Nawaraj
Nawaraj, 1-night family trip
Verified Hoteles.com guest review
6/10 Good
Sep 22, 2020
There is good customer service, but overall, the stay was average.
There are multiple buildings for different rooms and it wasn't clear to many of the guests which building was theirs or how to even enter the hotel.
The hotel was alright, but there was nothing outstanding about it. There is a soup curry restaurant on the first floor of one of the hotel buildings, but no free breakfast/dinner.
The bathrooms are really small and the pillows are really lumpy. The fridge wasn't on and you had to turn it on yourself. There was no sign that even said you had to turn it on.
Joanna
Joanna, 3-night trip with friends
Verified Expedia guest review
8/10 Very Good
Mar 3, 2020
Good value with great location
Good value for money. Very close to train station.
Karl
Karl, 1-night family trip
Verified Hoteles.com guest review
10/10 Exceptional
Feb 19, 2020
Very good location abt 5min walk from Otaru Station, near to Otaru Canal, bus to Tenguyama and Sakaimachi, basically near to everything.Breakfast is good and value for money, staff is courteous and helpful.
Verified traveler
1-night family trip
Verified Expedia guest review
2/10 Poor
Feb 19, 2020
Verified traveler
1-night family trip
Verified Hoteles.com guest review
6/10 Good
Feb 15, 2020
Good location but quite old, lobby smell smoke cigarettes.
J
J, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Feb 14, 2020
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Feb 13, 2020
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 13, 2020
The room was excellent and free coffee & tea in the lobby was a big plus.
Jennifer
Jennifer, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 12, 2020
budgeting hotel and good service accordingly. Near by the canal and markets arroung makes more convinient stay in the property
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Feb 12, 2020
Good for money
Just a old hotel but valuable for money. Go there without expectation is earlier for your acceptance.
Kai Hin
Kai Hin, 1-night trip
Verified Hoteles.com guest review
8/10 Very Good
Feb 9, 2020
Close to the train station. The price that we paid during the winter snow festival season is quite cheap. However, there is a little unpleasant smell in the toilet, and the hotel has changed name to “The Green” - so it can be misleading to find the “Smile Hotel”
KS
KS, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 2, 2020
It is near to the otaru canal and otaru harbour. You may also walk to the music box musuem. It took only 20 minutes. For me, it is very convenient.
Nadiah
Nadiah, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jan 30, 2020
Really difficult to bath if you are bigger than normal
Verified traveler
2-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 13, 2020
hotel may consider to provide free parking. one more escalator is needed.
Verified traveler
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jan 12, 2020
Great family room in a great location.
Loved this place. We were in a tatami room. Fit 4 people comfortably. All amenities provided and the room was clean and well maintained. Big venue but check in was quick and efficient. Good proximity to the train station as well as local attractions. Loved it.
Martina
Martina, 2-night family trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 31, 2019
Even though a little dated the room was really clean. Plenty of room for 4 people and bags, ski gear etc. Breakfast in the restaurant across the road was really, really good. Hotel is in a good location. Easy walk to the station, the canal area and restaurants nearby. Staff didn’t speak much English but seemed very friendly and were as helpful as they could be.
Kylie
Kylie, 3-night family trip
Verified Expedia guest review
6/10 Good
Dec 26, 2019
Beds were comfy however the bathroom is very small. Not much room to move about. Room was basic. walking distance to otaru canal and HK porter railway.