The hotel itself was very isolated so unless you have a car, it’s not convenient for you to venture out to anywhere. It’s a 40-50min drive to downtown hakone where all the shops & restaurants are so you’ll have to rely on public transportation and call the hotel to pick you up at bus stop when you get to near hotel. They only have one option for dinner which is approximately 6500yen per person with only 4 entree options and if you want beef, it’s additional. It includes buffet (not really big, 3 sushi options, small salad bar, small desserts & bread bar & coffee & tea. The food was ok & not worth the price. If food was better, you can justify this. We decided second night that we would pick up something at Lawson (bus stop drop off) to pick up some dinner to heat up at hotel & we brought it to them to ask where we could heat up the food & they said that it was not possible which sort of puts a bitter taste in your mouth as the cost of the hotel was quite expensive and you would think that customers would have access to using a microwave. They had coffee in the room so second morning, I asked for coffee refill and they directed me to vending machine which again put a bitter taste to our stay. Breakfast buffet was good, not great but we opted for breakfast included room rate. The views were great from the dining room & our room faced the golf course which was nice. We would surely come back to stay in hakone but would chose a different hotel.