The hotel took some time to reach -- about 45 minutes by bus from the Odawara rail station, but I noticed after leaving there's also a direct bus to Tokyo that has a stop not far from it. So from Tokyo the direct bus would be a better option. The hotel has the atmosphere of a beautiful peaceful sanctuary in the mountains. My room was Japanese style and was incredibly spacious and beautifully designed with a view of the garden and mountains beyond, large bath area, and comfortable new-looking futons. The spa area on the sixth floor has a wonderful pool (quite warm water which I liked) that is large enough for exercise swimming and only on the second day were other people there, but still not too crowded. The onsen section was great, with several indoor and an outdoor bath. I didn't eat at the hotel, choosing to have dinner at the Indian restaurant across the street (lovely patio but a bit expensive), and there's a grocery store about a 6 minute walk down the road. My only complaint was that throughout the hotel, spa area, and hallways to rooms there was music that was like jewelry box tunes -- the tinny sounds to me are quite grating, and I could hear the music from my room, so I asked staff to turn it down in the hallway and they did. Aside from that, a nearly perfect stay.