Used to be amazing, seems like they're not keeping it up like they used to. I had to deep clean the bathroom and tub before I would let my children use it. The lady working the front desk during the day was amazing, I'm sad I didn't catch her name. The rest of the employees were either clueless, or pretending to be clueless. Any questions or concerns we were told to talk to AJ in the morning. We went to this location for the pool and hot tub, but they were closed for our entire stay, though the staff kept assuring us they would be back open in a few hours. The last night of our stay, when we returned from our explorations, we were excited to see there were people in the pool. Got ready to head down there but were told it was still closed?!? So there were several people hanging out in the closed pool??? I've often wondered how accidents happen at hotel pools, but I suppose people hanging out in a "closed pool" could lead to nothing good. Probably the last time we will try this place for awhile. Was so great, and I'm sure it could be again. I'm just glad nothing happened to the teenagers that were hanging out in the "closed" pool.