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Plum Carlton Serviced Apartments

3.0 star property
Hotel convenient to Melbourne Central

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Photo gallery for Plum Carlton Serviced Apartments

Exterior
Front of property
Individually decorated, individually furnished, desk, blackout drapes
Reception
Deluxe Studio Apartment | Bathroom | Shower, free toiletries, hair dryer, towels
In the heart of Melbourne, Plum Carlton Serviced Apartments offers a warm and inviting atmosphere. Unwind on the terrace, grab a coffee at the cafe, or take advantage of laundry facilities and luggage storage. With in-room WiFi and tour/ticket assistance from concierge services you'll feel right at home.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free WiFi
  • Air conditioning

Main amenities (10)

  • Daily housekeeping
  • Self parking
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Superior Apartment

Superior Apartment | Individually decorated, individually furnished, desk, blackout drapes

Superior Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Mini-fridge
Dishwasher
Flat-screen TV
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Hotel Suite

Deluxe Hotel Suite | Individually decorated, individually furnished, desk, blackout drapes

Deluxe Hotel Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Apartment

Deluxe Studio Apartment | Individually decorated, individually furnished, desk, blackout drapes

Deluxe Studio Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Mini-fridge
Dishwasher
Flat-screen TV
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
528 Swanston Street, Carlton, VIC, 3000

What's nearby

  • University of Melbourne - 6 min walk - 0.5 km
  • Melbourne Central - 8 min walk - 0.7 km
  • Queen Victoria Market - 9 min walk - 0.8 km
  • Bourke Street Mall - 14 min walk - 1.3 km
  • Collins Street - 16 min walk - 1.4 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 19 min drive
  • Melbourne Airport (MEL) - 23 min drive
  • Avalon Airport (AVV) - 50 min drive
  • Showgrounds Station - 6 min drive
  • Flinders Street Station - 20 min walk
  • Southern Cross Station - 27 min walk
  • Melbourne Central Station - 9 min walk
  • Flagstaff Station - 16 min walk
  • Parliament Station - 18 min walk

Restaurants

  • ‪Universal Restaurant - ‬5 min walk
  • ‪Mandina kitchen - ‬5 min walk
  • ‪Hareruya Pantry - ‬3 min walk
  • ‪Ini Studio - ‬3 min walk
  • ‪Humble Rays - ‬3 min walk

About this property

Plum Carlton Serviced Apartments

Plum Carlton Serviced Apartments puts you in a great location, within just a 10-minute walk of Melbourne Central and Queen Victoria Market. Also, University of Melbourne and Bourke Street Mall are within a 15-minute walk. The property is just a short walk to public transportation: Melbourne Central Station is 9 minutes away.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 43 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite parking available only on request
    • Onsite self parking (AUD 25 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • Coffee shop

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Elevator
  • Wheelchair accessible

Room amenities

Be entertained

  • DVD player
  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: AUD 300.00 per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 10 per day
  • Rollaway beds are available for AUD 30.0 per day

Parking

  • Self parking costs AUD 25 per night
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property is professionally cleaned.

Also known as

Plum Apartments Carlton
Plum Carlton
Plum Carlton Apartments
Plum Carlton Serviced Apartments
Plum Serviced Apartments Carlton
Plum Serviced Carlton
Serviced Apartments Carlton
Plum Carlton Serviced Apartments Melbourne Hotel Melbourne
Plum Carlton Serviced Apartments Apartment
Plum Serviced Apartments Apartment
Plum Serviced Apartments
Plum Carlton Serviced Apartments Hotel
Plum Carlton Serviced Apartments Carlton
Plum Carlton Serviced Apartments Hotel Carlton

Frequently asked questions

Does Plum Carlton Serviced Apartments offer free cancellation for a full refund?

Yes, Plum Carlton Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Plum Carlton Serviced Apartments?

Sorry, pets aren't allowed.

Is parking offered on site at Plum Carlton Serviced Apartments?

Yes. Self parking costs AUD 25 per night. Parking spots may be limited.

What are the check-in and check-out times at Plum Carlton Serviced Apartments?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM.

Is there an onsite casino at Plum Carlton Serviced Apartments?

No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.

What's the area around Plum Carlton Serviced Apartments like?

Plum Carlton Serviced Apartments is a short 9-minute walk from Melbourne Central Station and 8 minutes' walk from Melbourne Central.

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Plum Carlton Serviced Apartments Reviews

Reviews

7.4

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Very good

Good room, comfortable bed, within easy access to dining options.
Catherine, 2-night trip

6/10 Good

Close to city, served its purpose for a night stay in city.
Jy, 1-night trip

8/10 Very good

Good location, reasonably comfortale and clean, very friendly front-desk manager.
Larry, 4-night trip

8/10 Very good

Perfectly fine and functional.
2-night trip

8/10 Very good

Staff is pretty nice and arranging
Léa, 6-night trip

2/10 Poor

Misdescribed as serviced apartment. Better described as a smelly rundown student apartment.
Jillian, 1-night trip

2/10 Poor

There where nice under the fridge, disgusting and the dishwasher didn't work, it smelt like it had sat there with water in it for months. Disgusting and not even close to a premium room.
Zane, 2-night trip

10/10 Exceptional

Very clean and comfortable. Only issue being the tv didn't work and there was no remote for the tv.
Heather, 1-night trip

8/10 Very good

This property was fine for what we needed. It was completely affordable and well located. It was exactly what I expected for the price.
Xenia, 3-night trip

4/10 Fair

Booked into Carlton where I needed to stay Moved at late notice to north Melbourne Not what I wanted - no staff at this location. Room had terrible smell, air conditioning noisy had to turn off, fridge not working Shower not clean lots of mould
John, 1-night trip

2/10 Poor

No one there for check in room was dirty
nathan, 2-night trip

2/10 Poor

Apartment was dirty upon checkin, hair on bathroom walls and kitchen utensils not washed. Smelled horrible too. For a week stay not enough toilet roll provided, the fan extractor for cooking didn’t work and no fan in bathroom so steam and smells from cooking and showering lingered. One window didn’t stay open too as was broken.
Tia, 9-night trip

2/10 Poor

Couldn’t check until 4pm without being notified. Staff were rude and unhelpful. Air conditioning didn’t work properly and was noisy. Will never stay here again.
Tania, 1-night trip

6/10 Good

Overall dirtiness, not working tv and limited lighting.
Michal, 2-night trip

4/10 Fair

Plum was very clean and in a great location. However TV was tiny and didn't work (manager couldn't sort it x 2 - did offer to change my room but was unpacked by then); fridge worked intermittently and had to pull out from under the bench to get it started) and the bed was two singles linked together with a flimsy sheet over the top (didn't cushion the ridges at all).

4/10 Fair

They require a $300 deposit on your credit card to stay. This charge has not been canceled and now I have to chase it up with them to get it back. Very annoying! Room was noisy, tv had no free to air and Netflix was in Spanish.
Alison, 2-night trip

2/10 Poor

Room was small. Parking wasn't free. Front desk had no idea what was happening. The cot had no mattress. The television had no aerial cable. Nice walk to the city where there's a lot of nicer hotels.

4/10 Fair

Location was great, however the room (superior apartment) was incredibly noisy, not just from street noise. The air conditioning unit was quite old and made a lot of noise, the room was far too hot without it on and it struggled to cool it. There was no sink in the kitchen and it was difficult to fill water bottles and the kettle in the bathroom. We would not stay again.
Hailey, 3-night trip

2/10 Poor

We tried to stay here for a weekend in one of the serviced apartments, the room we booked "didn't exist anymore" and he room we ended up in was 1/4 of the size, was filthy and had tape holding the shower head together. Staff were not helpful at all, other reviews suggest this is a regular occurance. We left and stayed somewhere else at a huge expense just to get out. Avoid at all costs.
Tobias, 4-night trip

2/10 Poor

The place stunk. The hallways and my room all smelt terrible. Apart from a friendly girl at check in the whole experience was bad. Very noisy room. Do not disturb sign on my door but I was continually disturbed. Even after checking out at 10:00 I was called to ask why I was still in the room at 12:00. Staff need more training about Do not Disturb sign and the place needs a deep clean and to be repainted to hide some of the smell.
Matthew, 1-night trip

6/10 Good

Booked parking but was told it wasn’t available when I got there, because another car had failed to leave so there were no spots! Dishes hadn’t been cleaned from previous booking, and rooms are small and stuffy with no air conditioning, just a big fan, which doesn’t really cool the place down. It’s virtually a step up from a backpackers! Pretty ordinary.

2/10 Poor

Arrived 5 min before check in only to be told our booking had been cancelled. No email or phone call to inform us before hand. Basically told to ring who we booked with and get them to sort it out. On checking reviews seems to happen regularly. This property over books to make sure all rooms are filled and then on the day cancels bookings.

2/10 Poor

They cancelled my accommodation without even 24 hours notice. They have avoided any responsibility of alternative accommodation or refunding my payment that I made 3 months prior to the date. I still do not have a refund and had to find and pay for my own alternative accommodation Absolutely Terrible
Leonnie, 1-night trip

6/10 Good

We arrived at 1am with no one at reception. Called and was told that my booking was not in the system and to find alternative stay for the night. Yes we were reimbursed for the expense but it was 1am and our first trip to Melbourne. Will be good idea to contact them to ensure your booking is in the system. The room would use a paint job, bed side lamps used UBS but they didn't provide adaptor so can't use. Go in without expectations and you won't be disappointed.
Man Ying, 3-night trip

2/10 Poor

Well, we booked for 3, but turned up, and there was only 2 beds. Couldnt get hold of the manager, so had to book a hotel across the road for a third. Tried to get a refund for the 3rd person, but nope, not "approved". Apartment had a moldy smell to it when we arrive, we later found out it was the broken dishwasher with dirty stale water in the bottom of it. Then, on Saturday night, another guest cooked up some really stinky shellfish, and the stench hung around to morning. Not a great experience, topped off by getting charged for 3 people, when we could only sleep 2. Oh, and when looking to see if the sofa was a bed, discovered all number of items under the cushion.
Ray, 2-night trip