Booked a studio apartment, wanting a bit of extra space for the weekend. One of the selling factors was a bath. First room we were given had a lovely walk in shower but no bath. On coming back to reception, the member of staff would not believe me, double checked, phoned the main hotel and eventually came up to check for herself.
She was apologetic and organised us another room …. again no bath. So she went off with a master key and eventually found us one. In hindsight I should have stuck with the spacious walk in shower, because the bath (and bathroom) was cramped.
In addition there was a lot of dust on the headboard.
Room was extremely warm, but there was no thermostat control of any kind, other than on the radiator - which was turned off. A lot of heat radiated from the bathroom mirror.
November, and we had the fan on full blast in order to try and sleep!!
Day two the room was serviced, but they only replaced one set of towels. Tried to ring reception but the room phone didn’t work - so walked down to collect another towel. The receptionist said the phones were new and not operational yet.
Checked out and left two bags, was not given a ticket for them at all. They were in fact (luckily) just left in reception for the morning and were thankfully where we’d left them on return.