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Crystal Creek Rainforest Retreat

5.0 star property
Mountain cottage in Upper Crystal Creek with 6 outdoor pools and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Creek Rainforest Retreat

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge) | In-room dining
Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy) | Iron/ironing board, free WiFi
Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge) | Terrace/patio
Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy) | Living area | 138-cm TV with digital channels, fireplace, DVD player
Superior Cabin, 1 King Bed, Garden View (Creekside Spa) | Living area | 138-cm TV with digital channels, fireplace, DVD player

Reviews

10 out of 10

Exceptional

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Spa
    Spa
  • Laundry facilities
    Laundry facilities
  • Pool
    Pool
  • Free parking
    Free parking
Main amenities
  • 13 accommodations
  • Housekeeping (on request)
  • 6 outdoor pools and 11 spa tubs
  • Breakfast available
  • Free use of bicycles
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Air conditioning
  • Garden
Feel at home
  • Kitchen
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Laundry facilities

Room options

View all photos for Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow) | Iron/ironing board, free WiFi

Premium Bungalow, 1 King Bed, Garden View (Glass Terrace Bungalow)

Highlights

Terrace
Fireplace
Private indoor spa tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
  • 100 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge)

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge) | Terrace/patio

Luxury Villa, 1 King Bed, Mountain View (Mountain Lodge)

Highlights

Balcony or patio
Fireplace
Private plunge pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
  • Studio
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy) | Iron/ironing board, free WiFi

Superior Bungalow, 1 King Bed, Garden View (Rainforest Canopy)

Highlights

Balcony or patio
Fireplace
Private indoor spa tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
  • 95 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge) | Iron/ironing board, free WiFi

Luxury Villa, 1 King Bed, Pool View (Rainforest Lodge)

Highlights

Balcony or patio
Fireplace
Private plunge pool
Private indoor spa tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 175 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

Superior Cabin, 1 King Bed, Garden View (Creekside Spa) | Iron/ironing board, free WiFi

Superior Cabin, 1 King Bed, Garden View (Creekside Spa)

Highlights

Balcony or patio
Fireplace
Private indoor spa tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
  • 90 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

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Airport transfer
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9.6 out of 10, Exceptional, (9)
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About the neighborhood

Map
201 Booka Road, Upper Crystal Creek, NSW, 2484

What's nearby

  • Lamington National Park - 34 min drive - 22.5 km
  • Springbrook National Park - 48 min drive - 40.5 km
  • Kirra Beach - 51 min drive - 49.9 km
  • Purling Brook Falls - 55 min drive - 52.8 km
  • Robina Town Centre - 58 min drive - 52.4 km

Getting around

  • Coolangatta Airport (OOL) - 46 min drive
  • Varsity Lakes Station - 53 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Springbrook Shop & Cafe - ‬56 min drive
  • ‪Fudge Shop - ‬56 min drive
  • ‪Crystal Creek Estate Cafe and Nursery - ‬14 min drive
  • ‪Dancing Waters Cafe - ‬58 min drive
  • ‪The Yellow Truck - ‬46 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Crystal Creek Rainforest Retreat

When visiting Upper Crystal Creek, Crystal Creek Rainforest Retreat is a great choice to consider. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. 6 outdoor pools and a bar/lounge are other highlights, and accommodations offer upscale touches like fireplaces and jetted tubs.

Languages

English

At a glance

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:30 AM - 7 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • 6 outdoor pools
  • Fence around the pool
  • 11 spa tubs
  • Massages
  • Spa services
  • Deep-tissue massages

Internet

  • Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Espresso maker
  • Toaster
  • Freezer
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Full breakfast available for a fee daily 8:00 AM–1:00 PM: AUD 27.5 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Couples dining
  • Private picnics
  • Room service available

Bathrooms

  • Bathtub or shower
  • Jetted bathtub
  • Slippers
  • Toilet paper
  • Free toiletries
  • Bathrobes
  • Towels provided
  • Soap
  • Shampoo
  • Hair dryer

Living spaces

  • Fireplace

Entertainment

  • 138-cm TV with digital service
  • Pool or billiards table
  • Table tennis
  • Arcade/game room
  • DVD player
  • iPod docking station
  • MP3 docking station

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • In-room massages
  • Front desk (limited hours)
  • Champagne service
  • Wedding services
  • Fireplace in lobby
  • Local meal delivery service

Location highlights

  • In the mountains
  • In a national park

Things to do

  • Wine tasting room
  • Mountain biking on site
  • Free bicycle rentals on site
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 13 rooms
  • Romance packages available
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Fees & policies

Refundable deposits

  • Deposit: AUD 1000 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 27.5 per person
  • Airport shuttle service is offered for an extra charge of AUD 480 per vehicle (roundtrip, maximum occupancy 2)
  • Housekeeping is offered for an extra charge of AUD 200 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property is professionally cleaned.
Property Registration Number PID-STRA-70015

Also known as

Crystal Creek Rainforest Retreat House
Crystal Creek Rainforest Retreat
Crystal Creek Rainforest Retreat Hotel Upper Crystal Creek
Crystal Creek Rainforest Retreat House Upper Crystal Creek
Crystal Creek Rainforest Retreat Upper Crystal Creek
Crystal Creek Rainforest Retr
Crystal Creek Rainforest Retreat Cottage
Crystal Creek Rainforest Retreat Upper Crystal Creek
Crystal Creek Rainforest Retreat Cottage Upper Crystal Creek

Frequently asked questions

Is there a pool at Crystal Creek Rainforest Retreat?
Yes, there are 6 outdoor pools.
Are pets allowed at Crystal Creek Rainforest Retreat?
Sorry, pets aren't allowed.
Is parking offered on site at Crystal Creek Rainforest Retreat?
Yes, there's free self parking.
Is airport shuttle service offered by Crystal Creek Rainforest Retreat?
Yes, an airport shuttle is available. The charge is AUD 480 per vehicle roundtrip.
What are the check-in and check-out times at Crystal Creek Rainforest Retreat?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:00 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Crystal Creek Rainforest Retreat and nearby?
Have fun during the warmer months with activities such as mountain biking. Enjoy a relaxing soak in one of the 11 spa tubs and an invigorating swim in one of the 6 outdoor swimming pools. Crystal Creek Rainforest Retreat also has spa services and an arcade, as well as a picnic area and a garden.
Does Crystal Creek Rainforest Retreat have private spa tubs?
Yes, this cottage has a jetted bathtub.
Does Crystal Creek Rainforest Retreat have a kitchen or kitchenette?
Yes, there is a kitchen which also includes an espresso maker, a coffee maker, and a toaster.
What's the area around Crystal Creek Rainforest Retreat like?
Crystal Creek Rainforest Retreat is located a short 1-minute walk from Gondwana Rainforests of Australia.

Crystal Creek Rainforest Retreat Reviews

Reviews

10

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Excellently appointed with high spec fit out. Beautiful, peaceful location with very nice view.
2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Idyllic couples retreat
We stayed at the Cedar lodge which was very private and spacious. Communication and check in process very easy and staff very accommodating. The pool was lovely and warm, cooking on the BBQ was easy and the food was absolutely excellent with generous portions. We did the boundary walk, enjoyed the swimming holes and hammocks and seeing the glow worms is a must! Overall a lovely private getaway and would recommend
Fiona, 2-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful place for a romantic getaway
3-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

2-night trip
Verified Wotif guest review

10/10 Exceptional

Peace and Quite
This beautiful property was quite and relaxing exactly what we hoped for. The food was great and the service was excellent. Loved our room with canopy view! We did the look out rainforest walk and it was fabulous! We will definitely be going back.
2-night trip
Verified Wotif guest review

10/10 Exceptional

Pure luxury, very private and romantic
We stayed in the Numinbah, just so very comfortable, very private and oh so romantic. The lodge is very spacious, well laid out and certainly a home away from home. The amenities in the bathroom were a beautiful range. We particularly enjoyed the plunge pool and the expansive outdoor BBQ and sun lounge area given the very warm temperatures over the weekend. The air conditioning inside made the lodge very comfy. The delicious meals were provided in our fridge each day, all we had to worry about was when we wanted to cook and eat, there was always more than enough food, we would never go hungry. We enjoyed our walk up along the creek to the water falls and the hammocks where we relaxed in the hammocks for a while but couldn't wait to go back to our lodge. The staff are amazing, particularly Katherine, thank you for making our stay so enjoyable. This was a very special occasion for us, our 43rd wedding anniversary and my husband's 65th birthday. What a special treat!!!!
5805julie, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

perfect for couples anniversary retreat
Perfect scenery and secluded
3-night romance trip
Verified Hoteles.com guest review

10/10 Exceptional

Perfect romantic getaway
Was an excellent experience, staff go above and beyond to accommodate for your needs,unfortunately did take many photo. Because as soon as I got there switched it off to disconnected from it all. Surprised the partner with the place and she wants to go back already.
Beau, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Absolutely beautiful
Absolutely beautiful cabin in a gorgeous rainforest setting. The cabin was so thoughtfully appointed for a relaxing stay - we can't wait to go back
Shannon, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Was a very nice relaxing place to stay.
Was a beautiful place to get away and relax with some good options for some good hikes!
Verified Wotif guest review

10/10 Exceptional

Minimoon in Mountain View Lodge
We had a lovely stay in our Mountain View Lodge 'Numimbah'. Such a stunning property and lovely touches from the Crystal Creek Retreat team, a rose petal path to the bed, and a nice bottle of wine - thank you! High-quality furniture and appliances Lovely view! Great selection of DVD's to borrow Only downside was the bath, though gorgeous, it took almost 30mins to half-fill, we filled with hot water only as the bath was marble and the temperature dropping as soon as it hit.... only lasted 5mins in the tub as the water got too cold too quickly.
Verified Wotif guest review

10/10 Exceptional

5 star +++ Accomodation
We choose Crystal Creek Rainforest Retreat for our Honeymoon and what a great decision that was. Our mountain view lodge was superb. Extremely comfortable with relaxing touch.
Verified Hoteles.com guest review

10/10 Exceptional

Excellent. Awesome escape / getaway for couples.
Verified Wotif guest review

10/10 Exceptional

Beautiful rainforest retreat perfect for proposals
Everything about the place is magical, this is where I proposed to my girlfriend and it couldn't of been a better choice of location. The place is incredibly romantic and is perfect for young couples. The staff are absolutely lovely and made sure that the room was set up in a romantic way (rose petals on the ground leading up to the bedroom). The food is fantastic and since the cabins are fully serviced you can heat the food up at your leisure. The rainforest and walking tracks are absolutely beautiful and the creek is lovely to swim in.
Verified Expedia guest review

10/10 Exceptional

Rainforest bliss
Beautiful 5-star self contained cabin, only 200m away from a crystal clear creek with hammocks and swimming holes. The cabin was emaculate and had everything we needed to create yummy food. Relaxing in the sofa was lovely but the best feature in the cabin was the massive spa bath surrounded by glass windows, showing off the rainforest engulfing the cabin
Verified Wotif guest review

10/10 Exceptional

Facilities: Outstanding; Value: Affordable; Service: Go the extra mile; Cleanliness: Immaculate;
Verified Wotif guest review

10/10 Exceptional

Facilities: Top of the line; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless;
Verified Wotif guest review

10/10 Exceptional

Facilities: Home away from home; Value: Affordable; Service: Go the extra mile; Cleanliness: Spotless; Would definitely recommend this to friends / family, will be returning soon!
Verified Wotif guest review

10/10 Exceptional

Facilities: Home away from home; Value: Fantastic; Service: Outstanding, Late check-out was lovely; Cleanliness: Beautiful;
Verified Wotif guest review

10/10 Exceptional

Value: Unique experience;
Verified Wotif guest review

10/10 Exceptional

Facilities: Outstanding; Value: Amazing; Service: Go the extra mile; Cleanliness: Pristine;
Verified Wotif guest review

10/10 Exceptional

Verified Wotif guest review

8/10 Very Good

Facilities: Modern; Value: Reasonable; Service: Friendly; Cleanliness: Pleasant; Great hike and glow worms
Verified Wotif guest review

10/10 Exceptional

Value: Affordable; The perfect romantic couples get away. Thanks to Crystal Creek Rainforest Retreat
Verified Wotif guest review