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Royal Service at Paradisus Cancun All Inclusive - Adults Only

5.0 star property
Soak up sun on pristine beaches or tee off on an inviting golf course. Indulge in rejuvenating spa treatments or delight in global flavors at one of nine restaurants.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Royal Service at Paradisus Cancun All Inclusive - Adults Only

On the beach, white sand, beach cabanas, sun loungers
7 bars/lounges, swim-up bar, poolside bar
Delicatessen
Outdoor wedding area
3 outdoor pools, free cabanas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Free parking
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Golf course
  • On the beach
  • 9 restaurants and 7 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Health club
  • Outdoor tennis court
  • Beach cabanas
  • Beach sun loungers
  • Beach towels
  • Pool bar
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for THE RESERVE Paradisus Junior Suite Lagoon View

Premium bedding, free minibar, in-room safe, desk

THE RESERVE Paradisus Junior Suite Lagoon View

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Renovated in 2016
Premium bedding
Private bathroom
Rainfall showerhead
  • 44 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Service Luxury Junior Suite Ocean View

Royal Service Luxury Junior Suite Ocean View | Premium bedding, free minibar, in-room safe, desk

Royal Service Luxury Junior Suite Ocean View

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Renovated in 2016
Premium bedding
Bathrobes
Private bathroom
  • 55 sq m
  • Ocean view
  • Sleeps 3

View all photos for Royal Service One Bedroom Suite Ocean View

View from room

Royal Service One Bedroom Suite Ocean View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LCD TV
Renovated in 2016
Premium bedding
Separate bedroom
  • 60 sq m
  • Ocean view
  • Sleeps 3

View all photos for THE RESERVE Presidential Suite

THE RESERVE Presidential Suite | Premium bedding, free minibar, in-room safe, desk

THE RESERVE Presidential Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private indoor spa tub
Air conditioning
Free minibar items
LCD TV
Renovated in 2016
  • 319 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

View all photos for Royal Service One Bedroom Suite Lagoon View

Premium bedding, free minibar, in-room safe, desk

Royal Service One Bedroom Suite Lagoon View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LCD TV
Renovated in 2016
Premium bedding
Separate bedroom
  • 60 sq m
  • Lake view
  • Sleeps 3

View all photos for Royal Service Luxury Junior Suite Lagoon View

Royal Service Luxury Junior Suite Lagoon View | Premium bedding, free minibar, in-room safe, desk

Royal Service Luxury Junior Suite Lagoon View

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Renovated in 2016
Premium bedding
Bathrobes
Private bathroom
  • 44 sq m
  • Lake view
  • Sleeps 3

View all photos for Royal Suite

Premium bedding, free minibar, in-room safe, desk

Royal Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free minibar items
LCD TV
Renovated in 2016
Premium bedding
  • 133 sq m
  • Ocean view
  • Sleeps 3

View all photos for Royal Service Paradisus Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Royal Service Paradisus Junior Suite Ocean View

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Renovated in 2016
Premium bedding
Private bathroom
Rainfall showerhead
  • 44 sq m
  • Ocean view
  • Sleeps 3

Similar properties

Exterior

Paradisus Cancún – All Inclusive

Pool
Spa
Free parking
Free WiFi
8.0 out of 10, Very Good, (2489)
The price is $478
$587 total
includes taxes & fees
Feb 1 - Feb 2
Paradisus Cancún – All Inclusive
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About the neighborhood

Map
Bulevard Kukulkan Km 16.5, Cancun, 77500

What's nearby

  • Maya Museum of Cancun - 18 min walk
  • Iberostar Cancun Golf Course - 19 min walk
  • Aquaworld - 1 min drive
  • La Isla Shopping Mall - 4 min drive
  • Delfines Beach - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive
  • Tulum Intl. Airport (TQO) - 146 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Coyote Loco - ‬9 min walk
  • ‪Fred's House - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪BlueAgave - ‬2 min walk
  • ‪Chambao - ‬6 min walk

About this property

Royal Service at Paradisus Cancun All Inclusive - Adults Only

At Royal Service at Paradisus Cancun All Inclusive - Adults Only, you can spend time at the beach enjoying cabanas, volleyball, and sun loungers, plus you'll be just a 5-minute drive from La Isla Shopping Mall. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Dining choices include 9 restaurants and the 7 bars/lounges are great places to grab a cold drink. A golf course, a poolside bar, and a health club are other highlights at this luxurious hotel.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Languages

English, French, German, Japanese, Korean, Spanish

At a glance

DONE

Hotel size

    • 138 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For more details, please contact the property using the information on the booking confirmation
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Caters to adults only

Property amenities

Food and drink

  • 9 restaurants
  • 7 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Scuba diving nearby

Working away

  • Business center
  • 21 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • Golf course on site
  • 3 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Naos - Onsite restaurant.
La Palapa - This restaurant specializes in international cuisine. Reservations are required. Open daily.
Mole - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
Vento - Onsite restaurant. Reservations are required. Open daily.
Bana - This restaurant specializes in Japanese cuisine. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 2 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 19 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Royal Service Paradisus Cancun All Inclusive
Royal Service Paradisus All Inclusive
Royal Service Paradisus Cancun
Royal Service Paradisus Meliá Cancun All Inclusive
Royal Service Paradisus
Royal Service Paradisus Meliá All Inclusive
Royal Service Paradisus Meliá Cancun
Royal Service at Paradisus Cancun All Inclusive Adults Only

Frequently asked questions

Does Royal Service at Paradisus Cancun All Inclusive - Adults Only offer free cancellation for a full refund?
Yes, Royal Service at Paradisus Cancun All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royal Service at Paradisus Cancun All Inclusive - Adults Only?
Yes, there are 3 outdoor pools.
Are pets allowed at Royal Service at Paradisus Cancun All Inclusive - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Service at Paradisus Cancun All Inclusive - Adults Only?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Royal Service at Paradisus Cancun All Inclusive - Adults Only?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Royal Service at Paradisus Cancun All Inclusive - Adults Only?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 12:30 PM.
Is there an onsite casino at Royal Service at Paradisus Cancun All Inclusive - Adults Only?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (19-min drive) and Dubai Palace Casino (20-min drive) are both nearby.
What is there to do at Royal Service at Paradisus Cancun All Inclusive - Adults Only and nearby?
Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Royal Service at Paradisus Cancun All Inclusive - Adults Only also has 7 bars, a health club, and beach cabanas, as well as a picnic area and a garden.
Are there restaurants at or near Royal Service at Paradisus Cancun All Inclusive - Adults Only?
Yes, there are 9 onsite restaurants, featuring international cuisine.
Does Royal Service at Paradisus Cancun All Inclusive - Adults Only have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Royal Service at Paradisus Cancun All Inclusive - Adults Only like?
Royal Service at Paradisus Cancun All Inclusive - Adults Only is a short 19-minute walk from Iberostar Cancun Golf Course and 18 minutes' walk from Maya Museum of Cancun.

Royal Service at Paradisus Cancun All Inclusive - Adults Only Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Incredible staff, great hotel. The Reserve is totally worth it.
Gabriel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

4/10 Fair

Covid made this an unpleasant experience, and the resort clearing wasn’t operating at its normal level.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is amazing. Attentive and friendly. If you staff at the royal service side. Ask for Daniel as your butler. At La Palapa restaurant Oscar and Cesar and the best waiters. Melin makes the best drinks.
7-night family trip
Verified Orbitz guest review

10/10 Exceptional

This was my first time in Cancun and an all inclusive resort. This hotel is absolutely beautiful. Everything was so clean and glamorous highly recommend this to anyone. We stood on the adults only side and it felt like we had the hotel to ourselves. The system they have works. Our butler Alex was also amazing! Thank you to the entire Paradisus staff!
Naomi, 4-night family trip
Verified CheapTickets guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Our trip was incredible. Our butler Norma was so sweet and helpful from everything from making reservations for us to helping my now fiancée plan his proposal for me! Food was amazing- we loved Mole the most (incredible!) Our room was always clean and we were always attended to. We will be back!!
Alexis, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

It's quiet, well maintained, extremely friendly staff, Valeria at la Palapa pool restaurant is exceptional, good food, fantastic service. Would like to hear music again at the Royal Service pool.
6-night romance trip
Verified Expedia guest review

6/10 Good

The property location right on the beach is lovely. You can sit and have breakfast or lunch looking right out on the ocean. The property is somewhat dated and there was an on again off again smell of sewerage coming from the drains in our room. There is incense burning around the hotel that is quite strong smelling and sometimes you do get the waft of bad drains as you walk through the property. I have stayed at Playa Del Carmen Paradisus property before and the service was amazing, including our butler. The service at Royal Service Cancun is hit or miss. Our butler booked restaurants for us and that was it. We kept trying to book Cabanas by the pool, we were told we should get at least 1 for our length of stay and we got none. Every time we asked our butler he said they were all booked out by large groups and none available. That was disappointing. Spa was packed and cramped and service was only ok. Gym crowded and small. Beach service was good and very relaxing there. Overall we had a good stay but I will not be returning to this property. It felt like a 3 star resort, a definite step down from the playa Del Carmen property.
3-night trip with friends
Verified Expedia guest review

6/10 Good

The level of service was not as expected. Feel like you had to beg for it.
JBW, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

I really liked the room as it was remodeled in a modern way. The beach was great, the views amazing.
Elsie, 8-night romance trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified CheapTickets guest review

8/10 Very Good

The bulter service. Making sure we are taken xare of.
4-night trip
Verified Expedia guest review

10/10 Exceptional

EVERYTHING WAS GREAT. STAFF, FOOD, SERVICE. I WILL GO BACK
JOHNSON, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I thought the Royal service was great! Our butler, Rossana, was always there for us tending to all our needs.
Gloria, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The only thing i didn’t like was the heat/ humidity inside the hotel. There were fans at Bana and Eating there was uncomfortably warm. Otherwise everything was amazing! The staff was so amazing, genuinely sincere and sweet
Gina, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-night trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 4-night trip
Verified Hoteles.com guest review

4/10 Fair

The butler was very attentive, but he couldn’t accommodate my needs. The food at the pool was ok. Some of the people working there are friendly and others look like they don’t want to be there. The Royal Services isn’t an adult hotel. I would not recommend spending the extra money if you want to be away from kids. I tried to relax in the adult pool and kids appeared and they spent time in the pool until one guest got upset and complained. I attempted to have romantic dinner with my fiancée and all I heard was kids screaming and crying while loud music was playing. The check in desk for Royal is not at the front of the hotel, but at the far back of hotel near the beach and is a very long walk. The rooms have really thin wall and a door that connect with the room next door. While laying on the bed I could hear the conversation of the people next door very clearly. I was expecting an adult only resort and I did not get that experience. If you are looking for a family resort this might be the place for you. The hotel looks nice and the food is good.
1-night romance trip
Verified Expedia guest review

6/10 Good

4-night trip
Verified Expedia guest review

8/10 Very Good

Average
Average Place was clean with good service Food below average
ashok, 4-night family trip
Verified Hoteles.com guest review

8/10 Very Good

Very heavy smell of candles , appeared they are covering a rotten smell in the building.
WB, 5-night family trip
Verified Expedia guest review

8/10 Very Good

The food is what I thought was somewhat of a disappointment. Also, unless you were staying at the resort for 10 days, reservations at restaurants was impossible.
Brett, 4-night trip with friends
Verified Expedia guest review