Michael and his wife are exceptional hosts. Our room was very large and very nice. Bed was great. Very comfortable mattress and very clean overall. Very comfortable AC/heat unit. Towel warmer in bathroom and towels were very nice. Shower was narrow for me because I am 6 feet tall. Wife said it was fine. Plenty of hot water and pressure was excellent. TV is so-so for English but adequate. Hey we are in Italy! Nice restaurants near by. Breakfast was great! Europe style with Bread, cheese, meats, fried eggs, fruit, compost, juice, Eexcellent Coffee, assorted jams, and Nutella. outside noise may cause a disturbance for a light sleeper. Unless you like to walk the tram, bus, or a taxi is needed to get to sites in Florence. We are older couple and we needed the transportation to and from our destinations, except to eat in the area. We will recommend this B&B to all.