After arriving, my wife went to take a shower only to find no towels, once towels were retrieved, there was no hot water. Maintenance came to check out the hot water in the room (like i guess there was a hidden hot water tank in the bathroom?). He left, came back and said all tanks are working and maybe he was just used to the water being that cool?... so, no shower... upon turning down the bed, there was black hair in between the sheets! Needless to say, we slept very little as there was a train going by every 1/2 hour or so... when morning came, i checked the hot water again and still nothing! We packed up and returned the key to the front desk where we were told the hot water was turned up and they never heard of these types of complaints before... i booked 3 nights, only stayed for 1 and did not get a refund for the last two nights. We have traveled and stayed at some pretty questionable places and i can honestly say this tops one of the worse places ever! I would not recommend staying here.