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Hotel Okura Niigata

4.0 star property
Riverfront hotel with 6 restaurants, near Bandai Bridge

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Photo gallery for Hotel Okura Niigata

Bar (on property)
Exterior
View from room
Property amenity
Property amenity
Overlooking the tranquil Bandai Bridge, Hotel Okura Niigata offers a luxurious escape. Savor breakfast at one of the 6 on-site restaurants, unwind with dry cleaning/laundry services, and explore nearby Honcho Chuo Ichiba. With free in-room WiFi and helpful staff, this upscale hotel provides comfort and connection.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Deep soaking bathtub
The current price is $40
$48 total
May 6 - May 7

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Economy Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Small Double Room, City View, Smoking

City view

Small Double Room, City View, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View | Living area | 32-inch LCD TV with digital channels, TV

Junior Suite, Non Smoking, River View

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, River View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Twin Room, River View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Corner Suite Room, River View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
  • 70 sq m
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

Deluxe Double Room, River View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, River View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 32 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Small Double Room, City View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Shower/tub combination
Bidet
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Room with Shinano River View

View from property

Standard Twin Room with Shinano River View

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room with Shinano River View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room With Extrabed And River View-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Single Room - Smoking

Interior

Standard Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

Deluxe Twin Room - Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Economy Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Non-Smoking

View from property

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Petite Double Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Petite Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room - Non-Smoking

Interior

Standard Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

Suite

  • Sleeps 2
  • 2 Twin Beds

Petite Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room With Extra Bed-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Twin Room With Extra Bed-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

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9.0 out of 10, Wonderful, 803 reviews
The price is $58
$70 total
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About the neighborhood

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053

What's nearby

  • Bandai Bridge - 4 min walk - 0.4 km
  • Niigata Prefectural Civic Centre - 2 min drive - 1.6 km
  • Toki Messe - 2 min drive - 2.1 km
  • Niigata City Performing Arts Center - 2 min drive - 1.7 km
  • Niigata City Aquarium - 4 min drive - 3.0 km

Getting around

  • Niigata Airport (KIJ) - 17 min drive
  • Niigata Station - 21 min walk
  • Toyosaka Station - 31 min drive

Restaurants

  • ‪和食 や彦 - ‬1 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪Parfum Doux - ‬2 min walk
  • ‪ビストロ椿 - ‬4 min walk
  • ‪燕三条イタリアン Bit - ‬3 min walk

About this property

Hotel Okura Niigata

Hotel Okura Niigata puts you within a 15-minute drive of Toki Messe and Niigata Racecourse. Guests looking for a bite to eat can check out the 6 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers love the helpful staff.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 265 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (JPY 1320 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 6 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Shinano - Onsite coffee shop.
Yahiko - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Bar Edinburgh - Onsite bar. Open daily.
Tsubaki - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Tomizushi Zen - This sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 for adults and JPY 1730 for children

Children & extra beds

  • Cribs/infant beds are available for JPY 1210.0 per night
  • Rollaway beds are available for JPY 3630.0 per night

Parking

  • Self parking costs JPY 1320 per night
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

Does Hotel Okura Niigata offer free cancellation for a full refund?

Yes, Hotel Okura Niigata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Okura Niigata?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Okura Niigata?

Yes. Self parking costs JPY 1320 per night. Parking spots may be limited.

What are the check-in and check-out times at Hotel Okura Niigata?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Hotel Okura Niigata and nearby?

Recommended spots to visit include Bandai Bridge (4-min walk) and Honcho Chuo Ichiba (6-min walk), along with Niigata Prefecture Memorial Hall (0.8 mi) and Niigata City History Museum (0.9 mi).

Are there restaurants at or near Hotel Okura Niigata?

Yes, there are 6 onsite restaurants, featuring Japanese cuisine.

Does Hotel Okura Niigata have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Okura Niigata like?

Hotel Okura Niigata is located on the boardwalk/promenade in Chuo Ward, a short 4-minute walk from Bandai Bridge and 19 minutes' walk from Hakusan Park.

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Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location

What guests liked

  • The breakfast buffet was consistently described as excellent, good, and delicious by multiple guests. (9 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

View from the room was good.
Yumiko, 1-night trip

10/10 Exceptional

Will be back

Good sized room and excellent Japanese breakfast
2-night trip

8/10 Very good

Good place
Terry, 3-night trip

8/10 Very good

Staff were great.
shane, 2-night trip

10/10 Exceptional

From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Violet, 3-night trip

10/10 Exceptional

The rental bicycle service was wonderful
RIKAKO, 1-night trip

10/10 Exceptional

Fantastic hotel in Niigata

My husband and I and our 2 friends stayed at Hotel Okura Niigata In April 2025 - 2 rooms facing the river. Rooms were spacious, clean, bright with comfortable beds and linens. The hotel & restaurant service is beyond outstanding - despite the restaurant being closed (that served Cherries Jubilee ), the hosts graciously opened the restaurant for us and their chef prepared a spectacular Cherries Jubilee dessert for the 4 of us ! The Breakfast buffet was outstanding. A wonderful assortment of hot dishes including eggs, omelets, Japanese offerings, Cappucino's , salmon, fresh fruits, croissants and salads. Taxi service was readily available. The hotel is in an excellent location downtown with easy access to see sights and restaurants. Would definitely stay again when we return to Japan
Corinne, 1-night trip

10/10 Exceptional

Great views over the river. Good breakfast. Nice sized room for Japan
Martin, 3-night trip

8/10 Very good

Great value

Amazing views, clean and spacious room, walking distance to shops. Exceeded my expectations. Would love to stay again.
3-night trip

10/10 Exceptional

Fabulous trip in Niigata

It was a great trip in Niigata, especially an employee who was always around the lobby. She helped to make our trip fabulous with her tips and greetings and helping us get taxis.
Kevin, 4-night trip

6/10 Good

Underwhelming experience

Somewhat disappointing facilities for a large hotel. Very aged bedroom, no public bath. Breakfast was good and staff were very friendly.
Sile, 2-night trip

10/10 Exceptional

I will be honest. My wife and I have never seen such a warm service mind and such high level hospitality staff compared to many 5 star hotels in the world. Of course, this hotel building is old. But our stay here was comfortable. This hotel is very memorable for our stay.
Masahiro, 4-night trip

10/10 Exceptional

Room view a view.

We had a view of the river. It was a pleasant view. The building was older but the room size was comfortable and the room clean We enjoyed the breakfast very much. The staff were very nice and helpful. Had lots of capacity and services for weddings. Location was good for access to downtown Niigata.
Damon, 2-night trip

10/10 Exceptional

Professional courtesy throughout. All staff go out of their way to assist. Comfortable beds and room. Hotel is somewhat outdated and needs refurbishment, but quality of service remains excellent.
Patricia, 2-night trip

10/10 Exceptional

The service staff and the breakfast buffet were excellent. One of the best I have experienced among the hotels in the same price range in Japan. Thank you so much! I removed one star only because there was an unpleasant odor coming from the toilet seat in my room.
Mina, 3-night trip

6/10 Good

We stayed in this hotel many years ago and remembered it as a classy hotel ... it has lost a bit of its luster over the years. We were disappointed in the choices of food, no room service, the bar was nice but only had snacks like nuts or a cheese plate. We even walked across the bridge to Bandai area and most places had shut down by the time we got there. And this was a Saturday night,
Donald, 1-night trip

8/10 Very good

kawabata, 1-night trip

6/10 Good

시설 개선이 필요한 호텔

직원들의 친절하고 응대가 빨랐으나 시설이 오래되어서 그건지 와이파이의 접속상태가 불량하고 속도가 느려 인터넷사용이 매우 불편함. 객실내 냉장고도 오래되어 소음이 있어 밤에 취침시 거슬렸슴. 조식뷔페는 깔끔하고 맛도 괘찮았으며 종업원들의 정말 친절하였음
CHOI, 5-night trip

6/10 Good

MAYUMI, 1-night trip

10/10 Exceptional

Ka, 1-night trip

10/10 Exceptional

萬代橋側のダブルルーム。クラシカルな内装も広さも満足。寝具がとても清潔で気持ちよく眠れました。フロント脇に雪肌精がアメニティとして置かれていたのも嬉しかったです。 朝食会場から満開の桜がみえました。
部屋からの夜景
窓越しに桜
AZUSA, 1-night trip

8/10 Very good

KOICHI, 1-night trip

8/10 Very good

綺麗なホテル

信濃川沿のホテルで大変便利な場所にあります．また，利用させて頂きたいと思いました．
HIDEO, 1-night trip

10/10 Exceptional

mamiko, 1-night trip

10/10 Exceptional

sachiko, 2-night trip