I only had one bad experience in this Hotel, maybe it was a little bit my fault but also I didn't receive a proper assistance by Hotel’s staff. One day it rained A LOT, when we arrived to the Hotel my sis and I decided to leave the umbrellas outside the room to avoid wetting the room’s floor. We felt asleep and left them outside (well, it’s Korea we thought it was safe, no one would take them and to access this hotel you need the card in the elevator. Also, we did the same in a Airbnb the week before and all good) Well, next morning I opened the door and one umbrella was not there! My sis’s one was there by mine was gone. I asked the staff and and they said they didn’t see it, my room had a CCTV in front the door! And they acted like, “there’s nothing to do” they just said sorry 🙄 I was like what! Someone stole my umbrella, there is a camera in front the room’s door and you cannot take a look? Apart of that the staff on shift on weekends do not speak english in my opinion so definitely there was a communication issue. Aaah and also fun fact, my sis’s umbrella was not stolen cuz it was broken 😊 so the person who took it new what she/he was doing.
Dispite of the incident above… The Hotel location is great! There is a subway station 5 min walking and a Airport Limousine infront of the Hotel! Just take the bus 6009 to go the airport! It costs 17,000 wons paying with the t-money card. Room super clean and comfortable.