There were many good things about this hotel: The staff was quick to help and very friendly. Numerous staff had difficulty communicating fluently in English (they know Chinese--it appears that they get busloads of tourists from China every day)....but the staff appeared to want to help despite language barriers. There was a breakfast buffet that had good coffee, yummy fresh fruit (try the jack fruit if you never have had it), and a range of other choices that were more focused on people who are used to Asian breakfasts. The breakfast buffet quality wavered over the 5 days that I was there--each day was the same menu, but some days had better fruit selection and things that appeared fresher. The hotel was right next to 7-11 convenience store, which had lots of well-priced drinks.
There were two drawbacks: a bed that was very hard to me (they tried to soften it with two blankets, but that did not do much for me), and the hotel was far from the subway or the skytrain. However, there was a free hotel shuttle at 10:30 am each morning (and another one around 12:30). Sometimes getting back home was tricky because some taxi drivers did not know where it was. Taxi rides are cheap--but make sure 1) you tell them to use the meter and 2) make sure you have a business card from the hotel that has the address in Thai (some drivers cannot read the English address). Before I learned these tips, I had a Tuk tuk driver that took me to the 'Princess hotel' instead of the Princeton hotel.