Located near Paseo de la Reforma, Hotel Carlota offers a boutique retreat with an outdoor pool and on-site shopping. Enjoy the convenience of free in-room WiFi, dry cleaning/laundry services, a library, and helpful staff highly praised by guests.
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500
What's nearby
Reforma 222 - 3 min walk - 0.3 km
Paseo de la Reforma - 4 min walk - 0.3 km
U.S. Embassy - 7 min walk - 0.7 km
Angel of Independence Monument - 10 min walk - 0.9 km
Monument to the Revolution - 16 min walk - 1.4 km
Getting around
Benito Juarez International Airport (MEX) - 27 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 52 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 67 min drive
Mexico City Fortuna Station - 9 min drive
Mexico City Buenavista Station - 9 min drive
Tlalnepantla de Baz Station - 16 min drive
San Cosme Station - 17 min walk
Cuauhtemoc Station - 19 min walk
Insurgentes Station - 19 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Tierra Garat - 1 min walk
Starbucks - 3 min walk
La Provoleta Asador Argentino - 2 min walk
Mezzo Mezzo - 3 min walk
Nologo - 1 min walk
About this property
Hotel Carlota
Hotel Carlota offers a fantastic location, putting you just a 5-minute walk from Paseo de la Reforma and Reforma 222. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights at this boutique hotel include a poolside bar and a snack bar/deli. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
35 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 29 lbs per pet)*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Shopping
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Bicycle rentals
Facilities
Safe-deposit box at front desk
Library
An outdoor pool
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Towels
Stay connected
Laptop-friendly workspace
Free newspapers
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 per person
Airport shuttle service is offered for an extra charge of MXN 1392 per vehicle (roundtrip, maximum occupancy 2)
Area shuttle service is offered for an extra charge
Pets
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 500 per pet, per stay
Parking
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City
Frequently asked questions
Is there a pool at Hotel Carlota?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Carlota?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 29 lbs per pet. There's a charge of MXN 500 per pet, per stay, and there's also a deposit of MXN 1000 per stay.
Is parking offered on site at Hotel Carlota?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Carlota?
Yes, an airport shuttle is available. The charge is MXN 1392 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Carlota?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Carlota and nearby?
Hotel Carlota has an outdoor pool.
Are there restaurants at or near Hotel Carlota?
Yes, there's an onsite restaurant that offers local cuisine.
What's the area around Hotel Carlota like?
Hotel Carlota is a short 4-minute walk from Paseo de la Reforma and 10 minutes' walk from Angel of Independence Monument.
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Hotel Carlota Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 20, 2024
Thank you for the early check in and the late check out!!!
Antonio
Antonio, 2-night trip
2/10 Poor
Jan 6, 2025
Terrible hotel
Terrible experience got charged for soemthing at the mini bar that I didnt get , couldnt get it sorted out with front desk and they were completely useless , ended just paying for it instead of wasting time
Erik
Erik, 2-night trip
10/10 Exceptional
Nov 2, 2024
Try the restaurants. They are awesome
Hugo
Hugo, 1-night trip
10/10 Exceptional
Sep 11, 2024
it was great!
andres
andres, 1-night trip
8/10 Very good
Sep 3, 2024
The property was in a great location with friendly staff. There is a nice pool and restaurant in the property. The facilities however were a little dated, especially the shower heads. Otherwise, it was a pleasant stay.
Yashitha
Yashitha, 3-night trip
10/10 Exceptional
Oct 10, 2024
Great
Enrique
Enrique, 1-night trip
8/10 Very good
Mar 1, 2023
Great location, friendly staff
Alyssa
Alyssa, 4-night trip
6/10 Good
Dec 15, 2024
Wifi Sucks !!!
Antonio
Antonio, 1-night trip
10/10 Exceptional
Dec 5, 2022
Very nice place and walking distance to a lot of restaurants and must-see places
Aaron
4/10 Fair
Oct 18, 2024
WiFi didn’t work in the room and it was very noisy.
leslie
leslie, 1-night trip
10/10 Exceptional
Dec 25, 2022
Clean, helpful employees, great location, amazing interior
Claude
10/10 Exceptional
Oct 30, 2023
Very nice
Great location and very nice room. The restaurant was very nice and service was awesome!
Rian
Rian, 4-night trip
10/10 Exceptional
Jan 28, 2023
Wonderful hotel with very helpful staff. The room was very large and comfortable. I would definitely stay here again!
Samantha
Samantha, 1-night trip
8/10 Very good
Nov 5, 2024
I would rate it a 4.5. Not soundproof due to occasional courtyard noise and stairwell vibration noise. Front desk and security were very nice. Security especially friendly. Very cute, trendy boutique hotel with a small pool, bar and restaurant in an excellent convenient location on a nice street.
Housekeeper barged in twice in a row without knocking to leave a welcome note, but quickly shut the door and apologized. I had the Do Not Disturb sign up.
Thomas
Thomas, 2-night trip
6/10 Good
Jan 21, 2024
I liked the location and design. Bathrooms need to be cleaner and better towels.
Joshua
Joshua, 4-night trip
10/10 Exceptional
Aug 21, 2023
Lovely place to stay! The design is just ver very interesting and the beds were comfortable, the staff helpful and plenty of areas to chill and work! The only thing is that the walls are kinda thin and is easy to hear others! Also there are so many amazing places to eat around the corner, this is definitely one of my favs hotels in Mexico City!
Fernando
Fernando, 1-night trip
10/10 Exceptional
May 6, 2023
Friendly staff. Well located. I heated the restaurant is amazing but I didn’t get the chance to try it.
Vivien
Vivien, 1-night trip
10/10 Exceptional
Sep 20, 2022
I'll be back!
The hotel is a beautiful boutique hotel in an amazing location. The restaurant located in the hotel is fantastic. However, the best part of my stay was how attentive the member of staff were.
Luis
Luis, 6-night trip
8/10 Very good
Jul 12, 2024
The only thing that I didn’t like is the old carpet in the bedroom. It’s dusty and it aggravated my allergies.
Raquel
Raquel, 2-night trip
8/10 Very good
May 6, 2023
Nice hotel. Rooms are modern, especially compared to other Mexico city hotels. unfortunately, the property can be very loud at times. Most of the rooms surround the pool-restaurant-bar so it can be loud at times.
Jeremy
Jeremy, 3-night trip
10/10 Exceptional
Feb 29, 2024
Everything
Ana Edith
Ana Edith, 2-night trip
6/10 Good
Feb 20, 2023
the design is very cool.
the hotel is very noisy, especially early in the morning. the restaurant starts on their morning routine and you can hear everything
Adriana
Adriana, 2-night trip
2/10 Poor
Sep 18, 2022
This place was ridiculously loud.
They actually have ear plugs in the room because of guest complaints.
The room was small with a crazy small bathroom. No window.
And the loudest place I've ever stayed.
nathan
nathan, 2-night trip
4/10 Fair
Apr 10, 2023
not a good place
Pablo
Pablo, 3-night trip
4/10 Fair
Feb 28, 2024
The service at the pool and restaurant were fine. House keeping did not show until 4 when I napped. And when they did, they never emptied either garbage can. There 4 days. They were never emptied. The place was unnecessarily noisy at 3Am when something happened every night that caused very loud noises.