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Emerald Hotel Hanoi

4.0 star property
Central hotel with restaurant, connected to a shopping center, near Hom Market

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Photo gallery for Emerald Hotel Hanoi

Interior
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Flat-screen TV, fireplace
Minibar, in-room safe, individually decorated, individually furnished
In the heart of Hanoi, Emerald Hotel Hanoi offers a haven of relaxation. Unwind with a meal at the on-site international cuisine restaurant, rejuvenate in the sauna or steam room, and stay connected with free in-room WiFi. Take advantage of dry cleaning/laundry services and enjoy coffee/tea in the lobby. The multilingual staff is always ready to help while you enjoy stunning views from the terrace or explore nearby Vincom Center and Vietnam Women's Museum.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Gym
  • Parking available
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Business center
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Private hot tub
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Double Room

Minibar, in-room safe, individually decorated, individually furnished

Executive Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Refrigerator
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Apartment

Minibar, in-room safe, individually decorated, individually furnished

Studio Apartment

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Refrigerator
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Hours Day Use Only

Minibar, in-room safe, individually decorated, individually furnished

3 Hours Day Use Only

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Refrigerator
Flat-screen TV
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite

Minibar, in-room safe, individually decorated, individually furnished

Family Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Refrigerator
  • City view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
9.6 out of 10, Exceptional, 4,073 reviews
The price is $45
$51 total
includes taxes & fees
May 4 - May 5
Hanoi Royal Palace Hotel 2
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About the neighborhood

Map
64 Trieu Viet Vuong St., Hai Ba Trung, Hanoi, 10000

What's nearby

  • Vincom Center - 6 min walk - 0.6 km
  • Hoan Kiem Lake - 16 min walk - 1.4 km
  • Hanoi Opera House - 18 min walk - 1.6 km
  • St. Joseph's Cathedral of Hanoi - 2 min drive - 1.9 km
  • Hanoi Old Town Night Market - 3 min drive - 2.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 47 min drive
  • Hanoi Long Bien Station - 13 min drive
  • Hanoi Giap Bat Station - 15 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Mio Izakaya - ‬2 min walk
  • ‪Karaoke Vip Summit - ‬2 min walk
  • ‪Lẩu cua biển Hotcrab - ‬2 min walk
  • ‪Tranh Cafe - ‬2 min walk
  • ‪Cơm sườn Đào Duy Từ - ‬1 min walk

About this property

Emerald Hotel Hanoi

At Emerald Hotel Hanoi, you'll be just a 5-minute drive from Hoan Kiem Lake and Hanoi Opera House. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a sauna, a steam room, and a snack bar/deli. Fellow travelers say good things about the overall property condition.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Japanese, Russian, Spanish, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 30 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 12
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 12

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free offsite parking nearby

Transfers

    • Airport shuttle (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Wet bar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub
  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 200000 for adults and VND 100000 for children
  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Renovations and closures

This property is closed from April 1 2025 to March 22 2027 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for VND 250000.0 per night

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Emerald Hotel Hanoi
Emerald Hanoi
Emerald Hotel Hanoi Hotel
Emerald Hotel Hanoi Hanoi
Emerald Hotel Hanoi Hotel Hanoi

Frequently asked questions

Is Emerald Hotel Hanoi currently open?

This property is closed from April 1 2025 to March 22 2027 (dates subject to change).

Are pets allowed at Emerald Hotel Hanoi?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Emerald Hotel Hanoi?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Emerald Hotel Hanoi?

Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one way.

What are the check-in and check-out times at Emerald Hotel Hanoi?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Emerald Hotel Hanoi and nearby?

Emerald Hotel Hanoi has a sauna and a steam room.

Are there restaurants at or near Emerald Hotel Hanoi?

Yes, there's an onsite restaurant that offers international cuisine.

Does Emerald Hotel Hanoi have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

What's the area around Emerald Hotel Hanoi like?

Emerald Hotel Hanoi is in Hai Ba Trung, a short 16-minute walk from Hoan Kiem Lake and 18 minutes' walk from Hanoi Opera House.

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Emerald Hotel Hanoi Reviews

Reviews

8.0

Very Good

7.8/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful place to stay with excellent staff from the front desk to all the cleaning staff and beyond.thank you.👍👍👍
ronald, 7-night trip

8/10 Very good

KAZUHIRO, 3-night trip

10/10 Exceptional

Jane, 1-night trip

8/10 Very good

Jodi, 1-night trip

8/10 Very good

Sara, 4-night trip

10/10 Exceptional

個人旅行利用
設備は古いですが、清掃はそれなりに行き届いています。 日本語は通じませんが、簡単な英語で事足ります。 朝食のフォーが美味しく、スタッフへ皆さんフレンドリーでたいへん快適に過ごせました。 また、利用したいと思います。
朝食はビュッフェスタイルで、品数はやや少な目。ただ別途フォーが頼めます(追加料金なし)
外観はかなり古びています。
室内は綺麗。 細かいところは目をつぶりましょう(笑)
Takeshi, 3-night trip

10/10 Exceptional

とても話しやすいスタッフばかりでした。
3-night trip

8/10 Very good

ホテルスタッフの方が親切に対応していただきました。
2-night trip

10/10 Exceptional

Reception staff was amazing ! Hard to express in words how friendly, helpful and approachable they were. Their customer service was outstanding.
Chang, 4-night trip

8/10 Very good

内装は綺麗なホテルでした
クレジットで事前に払ったのに、チェックアウト時重複して請求されました。気づかず払ってしまい、後で気づきました。しかし、ホテルから連絡があり、返金の対応をすぐしてくださいました。ミスはありましたが、スタッフの方々に、ベトナム人の優しさと人懐こさを感じました。
Takahiro, 1-night trip

10/10 Exceptional

nice stay
i stayed at emerald for 3 days. The room was big, nice, and clean and the manager was so generous. He kindly lent me some money when my wallet was stolen by the lack. I really enjoyed this stay.
Ling, 3-night trip

10/10 Exceptional

部屋も清潔で浴槽が大きいのが良かったです。 ホテルの立地もよく，食事には困りませんでした。 チェックインした際のウェルカムドリンクとフルーツも良かったです。 フロントのスタッフもとてもフレンドリーだったので，また宿泊したいです。
Yoshihisa, 1-night trip

2/10 Poor

I would not recommend this hotel to people who just pick up the hotel by photo shot. It is terrible dirty and something strange smell from the 1st floor. bed is horrible. my back is so painful after i have slept one night. It is also quite far from the lake. I only recommend for only people who want to stay cheaper one.
4-night trip

6/10 Good

3-night trip

10/10 Exceptional

3-night trip

6/10 Good

周りはバイクだらけ
かなり古い小さなホテル。近辺には日本食の店も多くまた、ホテル朝食で頂けるフォーはとても美味でした。レセプションスタッフも親切でしたよ。
3-night trip

4/10 Fair

ホテルのミスなのか・・。Expediaのシステムが悪いのか・・・
到着したら・・・部屋が無いとのこと・・・別のホテルへ移動 Expediaでホテルをよく取りますが このような体験は、4回目です。 以前、ホテルに聞いたのですが、Expediaで予約した場合、ホテル側に反映されるのが 12時間と聞きました（未確認） ということでホテルはエメラルドホテル⇒ROSALIZAホテルへ ホテルへのコメントでは、無いのですが ご心配な方は、早めの予約と、確認を
DAD, 1-night trip

6/10 Good

Very friendly staff. About the breakfast is not much to say. If you like a Vietnamese Noodle soup then you enjoy the breakfast. You fancy the continental version, go to starbucks a few blocks down. The first day the waste pipe of my shower was plugged and the bathroom under water. The second morning I had no warm water while taking a shower. Not an issue in summer but during winter not so comfortable. Otherwise decent and clean rooms.
Alexander, 2-night trip

6/10 Good

便利な立地
ホアンキエム湖までも歩いて散策でき、周りに飲食店もあることからロケーションは良いと思います。 ただ、設備は皆同様に古く、部屋も暗いです。 今回は3階の角部屋でしたが、通りの騒音も激しく細かいことが気になる方は避けた方が良いかもしれません。 スタッフはとても親切で素晴らしいです！
HIRO, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

旧市街に歩いて行ける
今回で、このホテルを使うのが2回目です。私はハイフォンで働いていますので、ハノイに時々リフレッシュに行きます。前回このホテルを利用させて貰って、気に入ったので今回も利用させて頂きました。値段もとてもリーズナブルで 周りも日本食の店が多く日本食を食べたくなったら、来ます。マッサージの店も良く、ハイフォンのマッサージ店より上手だし値段も手ごろです。これからハノイでの私の定宿になるかも知れません。そうそう朝食も付いてます。バスルームも浴槽が深くていいですよ。
yoshio, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

周辺に日本料理屋が多いエリア
夜１２時前に到着、チェックインもスムースで 対応良いスタッフでした。 小腹がすいたので周辺１周、空いてる居るお店無く、 １軒だけ日本料理屋空いており食事できました。 翌朝説明受けホアンキエム湖へ徒歩で約１０-１５分（ゆっくり）で到着しました。 周辺ホテル、コーヒー屋さん、ローカル、外人向けレストランたくさんありました。 終わるのは早いようです。
This review was submitted before 2018 and has not been verified.

8/10 Very good

湖、食事処（日本食）、Bar、マッサージが近くに沢山あります。
とても、利便性のいい場所に在ってとてもリーズナブルです。部屋は、安くて、浴槽も付いてます。 受付の女性は少し日本語が出来ます。
This review was submitted before 2018 and has not been verified.

8/10 Very good

従業員の教育が徹底されている。
客室は清潔で、フロント及びスタッフは親切、挨拶もきちんとやる、手助けも進んでやる。 ハウスキーパーも完璧、ただ、コンセントが少ない。パソコンをやる場合、デスクの前に無い。