The room was dirty, with a lot of dust. There was too cold in the room, also in the bathroom. Dirty carpet, elevator without door, the whole hotel was dirty and old. We booked 2 nights and wanted to leave after the first 5 minutes, showed the pictures to the receptionist.She told us that the 2 nights we booked were not refundable, but can give us 50 CHF discount… at our next stay.