As someone who travels frequently, I can confidently say that this hotel was the best I've ever stayed in. While I won't go on about the location since it's evident from the map, it was the service that truly stood out during our entire trip. We needed a place to stay between flights and randomly chose this hotel based on its location. However, our first flight was significantly delayed, and we arrived in Istanbul at 1 am. To our pleasant surprise, the hotel had contacted us via the booking service and even left a note on the door with instructions for self-check-in. We called the number they provided and they guided us through the process, even at such a late hour.
The following day, we requested an extra hour for check-out to finish some business, and the hotel graciously granted our request. They also helped us with our luggage and provided advice on the best way to get to the airport. They even negotiated with a taxi on our behalf. The room itself was cozy and immaculately clean, and the location was superb. However, it was the exceptional service that truly made our stay memorable.
If we ever need to return to Istanbul, we won't even consider any other hotel. To the hotel staff, if you're reading this, please know that you made our short stay the best it could possibly be. We will definitely be coming back!