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Hyatt House Mexico City/Santa Fe

4.0 star property
Hotel with outdoor pool, near Santa Fe Center Mall

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Photo gallery for Hyatt House Mexico City/Santa Fe

Exterior
Lobby
Room, 1 King Bed, Accessible (With Shower) | Premium bedding, down comforters, in-room safe, desk
Billiards
Serves breakfast, lunch, and dinner
Near the vibrant Teatro Zentrika, Hyatt House Mexico City/Santa Fe offers a sophisticated retreat. Start your day with international cuisine at H Bar, unwind with a dip in the outdoor pool or work out at the 24-hour gym. The helpful staff has left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Connecting rooms available
  • Bar
  • Parking available
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $76
$91 total
includes taxes & fees
Apr 13 - Apr 14

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Accessible (With Shower)

Room, 1 King Bed, Accessible (With Shower) | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (With Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 58 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Shower, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony

Studio, 1 King Bed with Sofa bed, Balcony | Balcony

Studio, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed) | Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 55 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (1 King and 1 Sofa Bed)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (1 King and 1 Sofa Bed)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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9.0 out of 10, Wonderful, 1,993 reviews
The price is $65
$77 total
includes taxes & fees
Apr 17 - Apr 18
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About the neighborhood

Map
Mexico City

What's nearby

  • Santa Fe Center Mall - 8 min walk - 0.7 km
  • Centro Medico ABC Santa Fe - 8 min walk - 0.7 km
  • Ciudad de los Ninos - 15 min walk - 1.3 km
  • Parque La Mexicana - 16 min walk - 1.3 km
  • Expo Santa Fe Mexico - 3 min drive - 2.8 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 41 min drive
  • Benito Juarez International Airport (MEX) - 47 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 58 min drive
  • Mexico City Buenavista Station - 36 min drive
  • Tultitlan Lecheria Station - 47 min drive
  • Mexico City Fortuna Station - 49 min drive
  • Santa Fé Station - 18 min walk

Restaurants

  • ‪El Diez - Santa Fe - ‬4 min walk
  • ‪Taquearte - ‬2 min walk
  • ‪Black Dog - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Chiribiquis - ‬4 min walk

About this property

Hyatt House Mexico City/Santa Fe

Hyatt House Mexico City/Santa Fe puts you within a 10-minute drive of Paseo de la Reforma and Santa Fe Center Mall. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Also, World Trade Center Mexico City and Angel of Independence Monument are within a short drive. Fellow travelers love the helpful staff.

Languages

English, French, Spanish
VISIBILITY

At a glance

Hotel size

    • 119 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (MXN 275 per night)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)

Traveling with children

  • Grocery/convenience store

What to do

  • Pool table

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height desk
  • Low-height bed
  • Wheelchair-width doorways

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

H Bar - This cocktail bar specializes in international cuisine and serves breakfast, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1500 per pet, per week

Parking

  • Self parking costs MXN 275 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt House Mexico City/Santa Fe Hotel
Hyatt House City/Santa

Frequently asked questions

Does Hyatt House Mexico City/Santa Fe offer free cancellation for a full refund?

Yes, Hyatt House Mexico City/Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt House Mexico City/Santa Fe?

Yes, there's an outdoor pool.

Are pets allowed at Hyatt House Mexico City/Santa Fe?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of MXN 1500 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt House Mexico City/Santa Fe?

Yes. Self parking costs MXN 275 per night.

What are the check-in and check-out times at Hyatt House Mexico City/Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Hyatt House Mexico City/Santa Fe and nearby?

Hyatt House Mexico City/Santa Fe has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Hyatt House Mexico City/Santa Fe?

Yes, H Bar offers international cuisine.

What's the area around Hyatt House Mexico City/Santa Fe like?

Hyatt House Mexico City/Santa Fe is a short 8-minute walk from Santa Fe Center Mall and 16 minutes' walk from Parque La Mexicana.

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Hyatt House Mexico City/Santa Fe Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Clean hotel
Kevin, 1-night trip

10/10 Exceptional

I like Hyatt
Sheila, 1-night trip

10/10 Exceptional

Best hotel in Santa Fe
Ana, 3-night trip

10/10 Exceptional

Good service breakfast was good but need add more like pancakes,hash browns and pastries
EFREN, 16-night trip

10/10 Exceptional

Very nice hotel. Excellent service.
Andrea, 3-night trip

8/10 Very good

In general very good
Patricia, 5-night trip

10/10 Exceptional

Genial
genial
RAUL, 8-night trip

8/10 Very good

Nice business hotel, not perfect.
Very nice, but a couple of issues. Hotel was kept rather cold, and it was difficult to control temperature in the room. But otherwise the room was very well equipped, with microwave, fridge etc. very comfortable as a whole. Food was a bit hit and miss. Some served rather cold and not terribly exciting.
Peter, 5-night trip

10/10 Exceptional

Conveniently located and connected to hospital via skybridge
Camilo, 2-night trip

10/10 Exceptional

I always feel right at home when I visit this property. A
Alejandro, 2-night trip

10/10 Exceptional

Great
Hector, 5-night trip

10/10 Exceptional

it was great the link to the ABC hospital. lot of space in room. need more elevators
JORGE ALBERTO, 3-night trip

10/10 Exceptional

the connection to the ABC hospital through the bridge
Maria Del Carmen, 5-night trip

4/10 Fair

Cleanliness could be improved.
I have a very good sense of smell. I could tell they cleaned urine somewhere in the room, but there was still a sutil but very annoying and disgusting smell residue only noticeable from certain parts of the room.
Santiago, 5-night trip

8/10 Very good

I did not like the cook and waiter on Sunday. They were really rude to my wife.
Jorge, 2-night trip

10/10 Exceptional

Ok
Marciano, 2-night trip

10/10 Exceptional

It’s a good hotel with friendly staff and good buffet breakfast, all the staff was helpful and nice, I was there with my mom because was near the hospital and the sales manager Nina Reyes was really helpful and kind same for Natalia an Jane the staff in the breakfast buffet and waitresses were very friendly and respectful the food it’s really good because goes beyond the usual menu you have in other hotels they have a lot options and is good menu compared to others hotels with the breakfast it’s included its clean and comfortable my only complaint was one of the elevator not working while my whole stay an the noise from construction or renovation I’m not sure what was happening about that but again Nina Reyes and the other staff was very helpful thank you
Ana, 1-night trip

6/10 Good

Room received was not what I paid for. AC down twice during the day and evening and didn't get someone to fix until we callled 10 times. The last day of our stay we had to leave the hotel 3-4 hours earlier than expected because the AC issue.
Bernie, 5-night trip

10/10 Exceptional

FRANCISCO, 1-night trip

10/10 Exceptional

Laura, 1-night trip

8/10 Very good

Bueno
Muy amable todo el personal y la recepción muy rápida y amable. Lo único es que la alberca tiene un espacio muy pequeño y solo 2 camastros descuidada esta área del hotel y el agua muy fría Todo lo demás excelente
Maria, 1-night trip

10/10 Exceptional

Carlos, 1-night trip

10/10 Exceptional

Francisco J., 2-night trip

8/10 Very good

Cesar, 1-night trip

10/10 Exceptional

FRANCISCO, 2-night trip