Immerse yourself in the rich culture of Shangrila at Arrokhampa By Zinc Journey Shangrila, where art and adventure meet. Savor Eastern European cuisine at one of the two on-site restaurants, explore local treasures at the shopping area or art gallery on site. With free self-serve breakfast, a roundtrip airport shuttle and valet parking plus bike rentals available to fuel your explorations.
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 15
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite valet parking
Onsite self parking (CNY 30 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Onsite parking limited
Transfers
Free airport shuttle on request (available 24 hours)*
Free train station shuttle available 24 hours
Free bus station shuttle
Offsite
Free theme park shuttle
Other information
Designated smoking areas
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Arrokhampa By Zinc Journey Shangrila Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 21, 2024
The front desk staff was very customer friendly and went an extra mile by driving me to the nearby pharmacy to buy medicine for my constipation upon my arrival. I really appreciate her kind consideration and work ethic.
Linda
Linda, 2-night trip
6/10 Good
Oct 5, 2024
Personalet var fantastisk søde og hjælpsomme, men at finde hotellet inde i Old Town var forfærdeligt. Adressen herinde på Hotels.com var ifølge Google Maps til deres anden afdeling, og min taxa chauffør kunne ikke snakke engelsk. Han satte mig ved Old Town, og jeg var meget forvirret hvor jeg var henne. Heldigvis hjalp en politimand mig, hvor jeg fandt ud af at hotellet havde et andet navn på Apple Maps! Ellers var hotellet meget i stil med kulturen i Shangri-La. Værelset var indrettet efter Tibetan stil, men det var en smule koldt og mørkt værelse for min smag. Lokationen var perfekt, hvis man ønsker at være centralt i Old Town.
Verified traveler
3-night trip
8/10 Very good
Apr 12, 2024
Emily
Emily, 2-night trip
10/10 Exceptional
Dec 31, 2019
Verified traveler
3-night trip
10/10 Exceptional
Mar 23, 2019
Great host, and location, lots of attention to detail
GregoryEdgelow
GregoryEdgelow, 3-night trip
10/10 Exceptional
Jun 16, 2018
Verified traveler
1-night trip
10/10 Exceptional
Jun 15, 2018
Verified traveler
1-night trip
10/10 Exceptional
Apr 5, 2018
Precioso hotel en el centro
Hotel muy bonito en el centro histórico de Shangri-La, muy acogedor, suelo radiante y manta eléctrica en las camas. DESAYUNO ALGO ESCASO.
Enrique
10/10 Exceptional
Jan 18, 2018
Verified traveler
2-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
Sep 18, 2017
Quiet and peaceful boutique hotel
A wonderful quiet, peaceful, small boutique hotel. Very friendly service and excellent location in Old Town Shangri-La. It requires a short walk from the drop-off point because cars are not allowed in the alley where the entrance is located. The cobblestone street/alley makes luggage a challenge, but the staff will come out if notified to assist.
The complimentary breakfast is not lavish, but had everything I needed...both Asian and Western. Rooms are clean and decorated in traditional ethnic style. WiFi is good. The deck offers a nice view of the neighboring temple.
James
James, 5-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Sep 2, 2017
很温馨的酒店
非常友善的员工,超方便的位置,很温馨的服务
ling xiu
ling xiu, 1-night trip
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Jul 29, 2017
服務員很親切,房間保留了藏族的特色,相當舒適,整體感覺很棒!且座落位置就在古城裡,相當便利!
Verified traveler
1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
Jul 26, 2017
環境幽雅,服務親切,美中不足的是,樓上用水水管流動聲過大會被打擾。
YUHUI
YUHUI, 1-night trip
This review was submitted before 2018 and has not been verified.
8/10 Very good
Jun 27, 2017
Warmth of an Inn, Luxury of a 4 Star Hotel
The hotel is beautifully decorated in traditional Tibetan style. Hotel rooms are all centered around a pavilion. The staff is very friendly: they will walk you to places in the old city if you ask, arrange for taxis, recommend activities to do. They do a lot of small things that add up and make your experience very elegant. Food is clean but it is not up to Western standards--I'm used to eating Chinese cuisine, so I'm not bothered by this. They do have Western cuisine, but they are not many options. Hotel is located in a good area with lots of shops and a few temples nearby.
Derek
Derek, 3-night trip
This review was submitted before 2018 and has not been verified.
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Mar 25, 2017
Special Hotel in the middle of the Old Town
We truly enjoyed our stay at the Arro Khampa as the location allows you to return for a break while exploring the old town and to warm up in the floor heated room or with a cup of tea and cookies always offers by the friendly staff. We would absolutely recommend anybody to stay there when visiting Shangri-La!
Verified traveler
This review was submitted before 2018 and has not been verified.
8/10 Very good
Oct 10, 2016
Very near old town
Too bad the town lost so much during the 2014 fire. You can still feel the tragic loss of buildings, so during our stay, their was still lots of construction happening. I am glad they are able to rebuild and they certainly need more tourism to help them with that so don't avoid the area, their is lots to see and do and we had a wonderful time.
Elise
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Jul 6, 2016
very nice and special hotel at moderate cost
tourist visit in China
IDIT YEHUDIT
This review was submitted before 2018 and has not been verified.
10/10 Exceptional
Jun 3, 2016
Exceptional accommodations. Clean and Comfortable
The staff was courteous, attentive and thoughtful. They did everything possible to insure my comfort. They even brought a humidifier to my room when they became aware of my lips and nose being dry.
Everything I ate there was delicious.
I felt safe and well taken care of the whole time I was there.
Everything is high quality and attention to small details meets highest standards