Along weekend to see my son in Cardiff. The hotel is in an excellent location. I have some disabilities which cause me mobility issues. Throughout the stay the staff were exceptional, friendly, helpful absolutely top notch from the cleaner that dropped what he was doing to open doors for me to Sarah serving breakfast, who seeing i was struggling with the breakfast buffet, basically acted as my butler for the meal. There are a couple of very minor issues, its quite aconfusing layout and internal signage could be better, the beds are very high and quite soft, which makes it slightly difficult for me but i totally understand is fine for some others so its very much a personal thing. The hotel has obviously thiught about accessibility, the one adaption i need is a bit of kit called a bed lever, it allows me to get in and out of bed much easier. They are revovable, and portable and really not expensive, at which point im amazed that hotels dont keep one or two in the maintenance department if people need them. They clearly want to be accessible and this would seem an easy way to achieve it