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Suite 24 ApartHotel By Xperience Hotels

2.0 star property
Hotel with outdoor pool, near Quinta Avenida

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Photo gallery for Suite 24 ApartHotel By Xperience Hotels

Outdoor spa tub
Outdoor pool
Property grounds
Terrace/patio
Superior Apartment, 1 Queen Bed | Blackout drapes, free WiFi, bed sheets
Located close to Playa del Carmen Main Beach, Suite 24 ApartHotel By Xperience Hotels offers a refreshing getaway. Unwind in the outdoor pool or explore the rooftop terrace and garden. With in-room WiFi, luggage storage, concierge services and an airport shuttle available for you to enjoy nearby Mamitas Beach.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pool
  • Pet friendly
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Concierge services
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Apartment, 1 Queen Bed

Superior Apartment, 1 Queen Bed | Blackout drapes, free WiFi, bed sheets

Superior Apartment, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 2 Double Beds

Superior Apartment, 2 Double Beds | Blackout drapes, free WiFi, bed sheets

Superior Apartment, 2 Double Beds

Highlights

Air conditioning
Kitchen
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property grounds

Hotel Quinta Santa Anita

  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
8.6 out of 10, Excellent, 64 reviews
The price is $39
$50 total
includes taxes & fees
May 8 - May 9
Hotel Quinta Santa Anita
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About the neighborhood

Map
Calle 24 Norte, Entre Avenida 30 y Avenida 25, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 7 min walk - 0.6 km
  • Quinta Alegría Shopping Mall - 8 min walk - 0.7 km
  • Mamitas Beach - 12 min walk - 1.0 km
  • Playa del Carmen Main Beach - 12 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Tulum Intl. Airport (TQO) - 96 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.2 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Choux Choux Cafe - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬2 min walk
  • ‪Papa Charly - ‬3 min walk
  • ‪Basic Foodie - ‬2 min walk
  • ‪Lali Pastelería - ‬2 min walk

About this property

Suite 24 ApartHotel By Xperience Hotels

Suite 24 ApartHotel By Xperience Hotels features a rooftop terrace and puts you within a 10-minute walk of Quinta Avenida. Other highlights include an outdoor pool, a terrace, and a garden. Fellow travelers say good things about the overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 6:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, up to 22 lbs per pet)*
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas
    • No alcohol served onsite
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Traditional architecture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 30-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Pets

  • Pet deposit: USD 20 per night
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

SUITE 24 Aparthotel Playa del Carmen
SUITE 24 Hotel
SUITE 24 Hotel Boutique Playa del Carmen
SUITE 24 Boutique Playa del Carmen
SUITE 24 Boutique
SUITE 24
SUITE 24 Hotel Boutique
Suite 24 By Xperience Hotels
Suite 24 Hotel Boutique By Xperience Hotels
Suite 24 ApartHotel By Xperience Hotels Hotel
Suite 24 ApartHotel By Xperience Hotels Playa del Carmen
Suite 24 ApartHotel By Xperience Hotels Hotel Playa del Carmen

Frequently asked questions

Does Suite 24 ApartHotel By Xperience Hotels offer free cancellation for a full refund?

Yes, Suite 24 ApartHotel By Xperience Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Suite 24 ApartHotel By Xperience Hotels?

Yes, there's an outdoor pool.

Are pets allowed at Suite 24 ApartHotel By Xperience Hotels?

Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 20 per night.

Is parking offered on site at Suite 24 ApartHotel By Xperience Hotels?

Sorry, there's no onsite parking at Suite 24 ApartHotel By Xperience Hotels.

Is airport shuttle service offered by Suite 24 ApartHotel By Xperience Hotels?

Yes, an airport shuttle is available. The charge is USD 60 per vehicle one way.

What are the check-in and check-out times at Suite 24 ApartHotel By Xperience Hotels?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon.

Is there an onsite casino at Suite 24 ApartHotel By Xperience Hotels?

No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.

What is there to do at Suite 24 ApartHotel By Xperience Hotels and nearby?

Suite 24 ApartHotel By Xperience Hotels has an outdoor pool and a garden.

What's the area around Suite 24 ApartHotel By Xperience Hotels like?

Suite 24 ApartHotel By Xperience Hotels is a short 7-minute walk from Quinta Avenida and 12 minutes' walk from Playa del Carmen Main Beach.

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Suite 24 ApartHotel By Xperience Hotels Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Poor

A horrible place with terrible service as couldn’t even check in. No one was there. With a Spanish-speaking tenant’s help, tried calling but the person who picked up kept saying “no habla ingles” and hanging up. Tried messaging the WhatsApp number as per their QR code posted at the front door but never got a response, even a day and two days later. Had to find somewhere else to stay.
Sarah, 4-night trip

6/10 Good

Very nice place for the money. PROS: Clean, close to everything, easy access, nice breeze with all the windows open, nice shower. CONS: Noisy dogs most days (all day), next to two popular restaurants that play music late, kitchenette not well stocked for cooking, no towels or rags in the kitchen, chairs and couch not comfortable, hard mattress.
Alan, 28-night trip

8/10 Very good

Me fue bien en general.

La limpieza fue buena en general por favor pongan cestos de basura en la cocina y destapacaños en el baño además de más sábanas en la cama.
5-night trip

8/10 Very good

Edgar Ivan, 2-night trip

8/10 Very good

3-night trip

2/10 Poor

La peor estancia

No tienen personal en el hotel NADIE NADIE NI 1 SOLA PERSONA NI PARA EL CHECK IN NI CHECK OUT Un huésped nos hiso el favor de darnos una llave de 1 cuarto, obviamente no tienen mantenimiento ni servicios, nadie contesta el teléfono, increíble como pueda operar
César Alejandro, 2-night trip

2/10 Poor

impossible de rejoindre l’établissement pour check-in
1-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

Nice and cute place

I stayed here for 1 day but even for just that one day the personnel of the hotel were really nice and attentive. I will be definitely be back. Good location close to the beach
Laura G., 1-night trip

6/10 Good

Difícil el acceso cuando no hay alguien en recepción, no limpiaron la Habitación de los tres dias que me hospede
Rosa, 1-night trip

10/10 Exceptional

Lugar muy cómodo y buen ubicación

El lugar se encuentra muy limpio y cómodo
RUBEN, 1-night trip

8/10 Very good

Las habitaciones están muy bonitas, las camas cómodas
3-night trip

6/10 Good

Nice suite, ok service, great location, very very small pool
1-night trip

2/10 Poor

1-night trip

6/10 Good

well priced for what you get in return

It’s actually a nice place, but it is poorly maintained. To be more clear, the building it self is great, but the rooms not so much. It seems the administration is extremely frugal, and doesn’t know what have a sense about the cost of doing business.
5-night trip

10/10 Exceptional

Exelente
José Gabino, 2-night trip

4/10 Fair

Siempre había tenido hasta que me topé con una pésima recepcionista.... me cambié de cuarto ... un dilema hacerla entender que a mi me aparecía otro precio en la plataforma pero aún así prolongue mi estancia pagando la diferencia, me entregaron la habitación nueva con 2 toallas salí hacer compras y cuando regrese había desaparecido una toalla por lo que obviamente se metieron a la habitación cuando yo no estaba.. en la noche baje para preguntar si había algún problema hacer check out temprano a 7.30 me respondió un chico muy amable por la noche y por la mañana llego la misma recepcionista que solo da problemas y ninguna solución aparte de que se mete a tu habitación... esa ... es la primera vez que soy grosera con el personal de rececpcion pues me salió con que había un problema y yo necesitaba partir a tomar mi vuelo y esta mujer ocasionándome problemas una recepcionista si puede destruir tu lugar no creo regresar Y disculpen por haberlo recomendado tanto tiempo ahora ya no es lo mismo el upgrade vale de nada pues entre a una habitación más barata con todo y la más cara te quitan todo.... pésimo servicio sin menospreciar que la habitación estaba sucia ... la chica de la recepción una mentirosa total me sacaba tantas historias cuando yo ya llevo 3 años quedándome en el hotel ... mentir es malo amiga recepcionista y si no te gusta tu trabajo búscate otro y deja de fastidiar viajeros
1-night trip

8/10 Very good

Beau et pratique

A 10 min de la plage, beau studio spacieux avec le min pour cuisiner, au calme proche des commerces, avec petit dej simple. Pas de coffre-fort comme annoncé et pas su utiliser jacuzzi car eau froide. Bon, beau et pratique dans l ensemble.
6-night trip

8/10 Very good

Posizione ok Struttura media ma accogliente Colazione striminzita
14-night trip

10/10 Exceptional

1-night trip

6/10 Good

café da manha em pé na recepção.
Carlos Reinaldo, 3-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Very nice for the price we paid. 24 hour front desk. Safe and secure as everyone entering hotel goes by front desk. Room included kitchen. Parking is on the street, but can park near front desk and street is well lit. No elevator, and we were on 4th floor, but not a big deal for us.
SteveTurbo, 1-night trip

10/10 Exceptional

Todo estuvo ecxelente, muy agusto el personal muy atento y amable
Adriana, 7-night trip

8/10 Very good

1-night trip